How Do I Check Messages When My ISP Is Down

Posts: 5 · New Forum Member Joined: Mar 17, 2007 Posts: 5

Came home to a flashing red light on the telephone indicating I had messages waiting to be heard. Picked up the phone only to discover I had no dial tone. Looked at my Cable modem and all the lights where off. OK I'll deal with this later I thought right now I want to hear my waiting messages.

I call my Vonage phone number via my cell phone and hear my own cell phone greeting. Oh yea that's right I have it set to forward to my cell in case the network is down I realize.

So the question is this. How does one get their messages if they can't use their Vonage service to check them?

TIA
Jim

Posts: 4777 · Vonage Forum **MVM** Joined: Aug 30, 2005 Posts: 4777

Call your Vonage number from any phone. When Voicemail comes on, press * . You should then be able to enter your PIN and proceed as usual.

Posts: 5 · New Forum Member Joined: Mar 17, 2007 Posts: 5

Gary,

Thank you for the feedback. The problem is that when I call my Vonage number even from a neighbors house it rings straight through to my cell phone therefore never giving me a chance to here the VM and press the *.

Do you know if Vonage has an 800 number one call to retreive messages?

Thanks
Jim

Posts: 5 · New Forum Member Joined: Mar 17, 2007 Posts: 5

Ahh I found what I was looking for Stupid Me

Vonage Local Access Numbers

Thanks Anyways

Posts: 1327 · Vonage Forum **MVM** Joined: Nov 08, 2006 Posts: 1327

Thanks for the tip, will have to book mark this one.

Posts: 23 · Vonage Forum Associate Joined: Nov 28, 2006 Posts: 23

if you want to check your voicemail if internet is down, you can use your neighbors phone or your cellphone..

however, you need to get your access number first.
you can get your access numbers at the Vonage website.
might as well save it to your cellphone phonebook.

when your at Vonage website, click on features then voicemail plus
after that on the lower right side, you will see there

check your voicemail 3 ways

for non-vonage phone
choose the area code of the phone your going to use.
(ex. cellphone)
let say the area code of your cell phone is 201

the access number is 1-201-267-0626

you need to dial the access number, after hearing the voice prompt
press *
again a voice prompt asking for the voicemail box number
that would be your Vonage phone number
after that another voice asking for the pin
that would be the pin number of your voicemail.
after that just follow the voice promt..

thank you Smile