Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Hard Wiring - Installation
Author Message
foxythecat
New Forum Member
New Forum Member


Joined: Apr 06, 2007
Posts: 2

PostPosted: Fri Apr 06, 2007 2:28 pm    Post subject: Hardwired for years...stopped working suddenly Reply with quote Back to top

I have been hardwired for about 4 years and this past week my phones have stopped working. The Vonage adapter is working fine and I am definitely disconnected from telco. I am afraid that my house has a short in it. Any advice?
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Fri Apr 06, 2007 7:37 pm    Post subject: Reply with quote Back to top

What happens when you plug the Vonage adapter into the wall? Does the phone light stay on solid, go out, or flash? Are you sure that there isn't a phone plugged in somewhere that's off hook?

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
foxythecat
New Forum Member
New Forum Member


Joined: Apr 06, 2007
Posts: 2

PostPosted: Fri Apr 06, 2007 10:14 pm    Post subject: Reply with quote Back to top

The light on the adapter stays steady green. I unplugged all phones and dish network receivers. When I plug into the wall to check I will get a faint dial tone, followed by a slightly louder "off the hook" beep. I have tried to dial when I get a dial tone, but it will not let me. It is definitely something in my home wiring, not the Vonage adapter.
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Sat Apr 07, 2007 9:12 am    Post subject: Reply with quote Back to top

The steady light indicates that you do not have a short or an off hook condition. When you check by plugging it in, where is the phone that you're using to check? Plugged in to another jack? If so, what happens if you plug it into a different jack? Can you try moving the jack into which the Vonage unit is plugged?

Your symptoms suggest an open circuit, which would be caused by a broken wire or by a loose connection. One thing to do first would be to open the jacks that you're using for your test and give the wiring a close visual inspection. Look for breaks and loose screws. Also check the cords that you're using to connect the test phone and Vonage box to the wall jacks.

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
thebeaz2
New Forum Member
New Forum Member


Joined: Jul 12, 2007
Posts: 1

PostPosted: Thu Jul 12, 2007 1:21 pm    Post subject: Reply with quote Back to top

Steve,

I'm having a similar problem to foxycat. My hard wiring has worked for years. However, a few months ago we stopped receiving calls and I realized there were disconected signals on all of my phones. I have four phones and a Dish Network Receiver all using the internal wiring in my house. BTW, I found it very interesting that foxycat also has a Dish Network Receiver; may be more than just a coincidence that we are having a similar problem.

The difference in our problems is when I plug the Vonage router into the wall jack, my phone 1 light flashes and a phone connected to another phone jack just has a disconnected signal. I've pulled a wire from the Vonage adapter to another jack in another room and it still flashes. You mentioned this could indicate a short. It seams highly unlikely that I would have a short or bad connection all of the sudden at two different wall jacks. Can a short at any jack in the house cause the light to flash?

What is the "off the hook" condition you referred to in other posts? Could this be my problem? None of my other phones nor the Dish Network receiver are plugged into the wall jacks throughout my house at this point. I'm trying to get one jack working and then I'll plug all phones and receiver back in. That said, I don't really see that I would have an "off the hook" condition but I may not have a complete understanding of what could cause this condition.


FYI, in my troubleshooting endeavors to date I have used multiple phone cables and multiple phones so I don't think my problem is related to either of those.

Any suggestions on things I could try next? Thanks in advance for your help.
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Thu Jul 12, 2007 8:02 pm    Post subject: Reply with quote Back to top

thebeaz2 wrote:
The difference in our problems is when I plug the Vonage router into the wall jack, my phone 1 light flashes and a phone connected to another phone jack just has a disconnected signal. I've pulled a wire from the Vonage adapter to another jack in another room and it still flashes. You mentioned this could indicate a short. It seams highly unlikely that I would have a short or bad connection all of the sudden at two different wall jacks. Can a short at any jack in the house cause the light to flash?


Absolutely yes. All the jacks are wired in parallel, so if you have a short across the line anywhere, either in a jack box or in a cable somewhere, all of the phone jacks will appear to be shorted.

Quote:
What is the "off the hook" condition you referred to in other posts? Could this be my problem? None of my other phones nor the Dish Network receiver are plugged into the wall jacks throughout my house at this point. I'm trying to get one jack working and then I'll plug all phones and receiver back in. That said, I don't really see that I would have an "off the hook" condition but I may not have a complete understanding of what could cause this condition.


An "off hook" condition simply means that a phone is plugged into the wiring and its receiver is off the hook. That is, the phone is not hung up. This causes the phone light on the adapter to flash as a signal that a call is in progress. A wiring short gives the same symptoms because an "off hook" telephone presents a near short across the line. You absolutely did the right thing to unplug all your phones and such. That eliminates them as the source of the problem.

Since you're still getting the flash, now you need to figure out what has happened with the wiring. Unfortunately, this can be very tedious. I had a similar situation in my own house. After we'd lived here for 10 years, we suddenly had a short in the phone wiring. After a lot of searching, I discovered that one of the cables inside the wall had been pulled a bit too tight where it entered the jack box. The house settled a bit over the years, causing the wire to chafe where it rounded the sharp edge of the box. After awhile the insulation was gone, and there we were.

The first step is to double check that everything is unplugged from the jacks. Then triple check that you're not connected to a land line. (Sometimes someone disconnects from land lines by pulling a plug in an outside box, and someone else comes along and plugs it back in!) Once you've done that, start opening jack boxes. Do a careful visual inspection, looking for dirt, corrosion, or anything else that could cause the short.

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
CK
New Forum Member
New Forum Member


Joined: Jul 14, 2007
Posts: 2

PostPosted: Sat Jul 14, 2007 10:43 pm    Post subject: Hard wire problems Reply with quote Back to top

Help. can't figure this out. worked for "years" and all of the sudden now getting tons of static noise . Have two Vonage lines coming out of PAP2. One goes to blue/white the other goes to orange/white.

lights are steady on both lines.

can dial out or in on both lines but noise is incredibly bad.

If i unplug one line static goes away. i have checked, rechecked, repunched wires on the block.

anyone have thoughts. nothing else is plugged in through out the house. On occasion, if i pick up line there is no static then soon as dial..static.

thanks in advance for any advice
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Sun Jul 15, 2007 2:06 pm    Post subject: Reply with quote Back to top

In terms of making the noise go away, does it matter which of the lines from the PAP2 you unplug from the house wiring? With one unplugged, do both line work well, with one using the house wiring and the other plugged directly into the PAP2?

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
CK
New Forum Member
New Forum Member


Joined: Jul 14, 2007
Posts: 2

PostPosted: Sun Jul 15, 2007 10:56 pm    Post subject: Reply with quote Back to top

If I unplug one line then the other one sounds great. doesn't matter which line is in or out. if only one.. life is good. as soon as two .. terrible noise.
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Mon Jul 16, 2007 7:00 pm    Post subject: Reply with quote Back to top

With one unplugged, do both lines work well, with one using the house wiring and the other plugged directly into the PAP2?

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New Ravin
New Today 1
Yesterday 9
Total 99045

Who Is On Site
Visitors 130
Members 2
Total 132


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.99
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.72 Seconds and 380 Pages In The Last 60 Seconds
The Vonage VoIP Forum