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Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
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mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
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Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
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Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01


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Backglass
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Joined: Apr 01, 2006
Posts: 18

PostPosted: Fri Apr 06, 2007 10:08 am    Post subject: Reply with quote Back to top

Well, while you guys all came up, we just went down in NY (845). I just got a cell call from the wife this morning (Friday @ 11am eastern) about our phone saying "no network connectivity" or "not provisioned" when you pick up the receiver.

My account also has the "we know some of you have no dial tone" message as well.
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Kaalex
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Joined: Apr 07, 2007
Posts: 1

PostPosted: Sat Apr 07, 2007 6:30 pm    Post subject: Seattle outage April 7th Reply with quote Back to top

I found this thread by Googling "This telephone line cannot be registered on the network".

My line just went out about an hour ago. I had made two calls to a toll free number in Canada that went through fine. A few minutes later I tried again and got the message about the line not working. I can log into my Vonage account with no problem. The two calls showed up fine in the logs.

Based on the previous posts here it looks like most outages were for 2-6 hours. I called tech support and after a long wait got someone who seemed to know his stuff. He confirmed that I'm not on the server undergoing maintenance, and that my modem settings looked OK from his end. I got cutoff when he attempted to call me though, and apparently hit a wrong button on my cell phone when it rang ( I thought I was on hold), so didn't get the callback. The next tech I called told me that they already know about my problem and engineers are working on it, it should be fixed soon.

If it happens to anyone else, my advice would be to contact Vonage either by phone or through the Control Panel on the web so that they know your number is affected. Then wait patiently, (more or less). Also post here so people can get an idea how common this is. I'm guessing it's a new issue.

Bonus: less than 30 minutes after my first call to tech support, my line is working again. Somewhere between 90 and 120 minutes of downtime.
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