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rtpitts123
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PostPosted: Wed Mar 28, 2007 4:28 pm    Post subject: Which ports.. are used Reply with quote Back to top

Thanks for commenting..

When the 300 is behind the fvs124, I have a cable going from one of the lan ports on the fvs124 into the WAN port of the rtp300 per the Vonage tech support people...
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mjstraw
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PostPosted: Wed Mar 28, 2007 5:14 pm    Post subject: Reply with quote Back to top

Sounds good so far.

Next make sure the 300 is set to get it's WAN port address via DHCP (from the 124) or is hard-coded to use a WAN address in the same subnet that the 124 is giving out (but outside the dhcp range it's using)

Then make sure the 300 is configured to use a *different* subnet on it's LAN side

Mark
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rtpitts123
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PostPosted: Wed Mar 28, 2007 5:31 pm    Post subject: 300 settings Reply with quote Back to top

I have the 300 set to IP 192.168.15.199
I had the subnet on the 300 set at 255.255.255.0
which is the same as the fvs124.... would that mess up the VOIP.. I know it would mess up the 300 assigning IP's from its DHCP.. but I wasn't using them anyway.. I'd love to keep working this real time.. but have an appt to get my teeth cleaned.. so I won't be back for a few hours.. thanks for trying to help me..
Rich
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mjstraw
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PostPosted: Wed Mar 28, 2007 6:31 pm    Post subject: Reply with quote Back to top

255.255.255.0 is the subnet *mask* which is proper for 192.168.x.x IP addresses.

All IP addresses of the form 192.168.15.n are in the same subnet

All IP addresses of the form 192.168.1.n are in the same subnet which is distinct from 192.168.15.n

So, each different "third part" of the address defines a different subnet. Each one has 254 different addresses (last part being 1-254)

That said, the 124 and 300 each have two IP addresses - one for the WAN interface and one for the LAN interface. In addition, each one can be set up to give out IP addresses to LAN-connected devices. Those addresses must be part of the unit's LAN subnet and you can usually configure the device to only hand out from a block of the subnet's addresses (like 100-150).

The 124 probably gets it's WAN IP address from the Cable modem via DHCP.

What is the 124's LAN address? What addresses does it pass out to LAN-connected devices via DHCP?

What is the 300's WAN address? Is it hard-coded or does it get it from the 124 via DHCP?

What is the 300's LAN address? What addresses does it pass out on it's LAN side?

Mark
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rtpitts123
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PostPosted: Wed Mar 28, 2007 9:32 pm    Post subject: More IP info... Reply with quote Back to top

Made a mistake.. in what I told you before..
Netgear IP's is 192.168.10.1
rtp300's ip is 192.168.10.199 (WAN) IP address from the FVS124

DHCP from the RTP 300 sends out IP's as 192.168.15.xxx

Yes the WAN address for the FVS124 comes from the dsl line...and is
75.51.88.173
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mjstraw
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PostPosted: Thu Mar 29, 2007 12:23 pm    Post subject: Reply with quote Back to top

Let's step back for a second.

DSL modem -> 124 -> 300 -> phone

Does your DSL use PPPoE? I'm assuming you remember to switch the 300's wan port back to "get address using dhcp" when you move it behind the 124?

What else is plugged into the 124? It sounds like you have port forwarding defined on the 124. What system do they forward to? Does that system have a hard-coded IP address? If so, what is it? or are you using a reserved address in the 124's dhcp server to always give that system the same address?

What else is plugged into the 300? If anything, does it work?

Mark

PS - this is a prime example of why double-nat is evil and why combined adapter/routers should be outlawed :-)
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rtpitts123
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PostPosted: Thu Mar 29, 2007 12:54 pm    Post subject: more on the 300 Reply with quote Back to top

Thanks again. here are the answers to the questions..

1) Does your DSL use PPPoE? I'm assuming you remember to switch the 300's wan port back to "get address using dhcp" when you move it behind the 124?... Yes.. When the 300 is in front of the 124..... I have the 300 set to "get IP via DHCP" ... When behind the 124.... I have the IP set.. to 192.168.10.199.

2) What else is plugged into the 124? It sounds like you have port forwarding defined on the 124 ? I have a 16 port switch plugged into the 124..

3) It sounds like you have port forwarding defined on the 124?... Yes.. I have a couple of security web cams... and one sling box.. they all work just fine.. using ports 5005 5656 and 5658. no others

4) Does that system have a hard-coded IP address? Meaning are those ports assigned to specific IP's - Yes..
192.168.10.237
192.168.10.xx
192.168.10.xx

5) What else is plugged into the 300? If anything, does it work? - WHen the 300 is the first router the 124 is plugged into the 300 and the 124 works just fine.. When the 300 is second in line I don't have anything plugged into it... except my laptop to do the admin function on the 300 switching it back and forth from DHCP to a fixed IP and that works just fine
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mjstraw
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PostPosted: Thu Mar 29, 2007 1:02 pm    Post subject: Reply with quote Back to top

For reference - getting addresses via PPPoE and DHCP are two different mechanisms.

Are you absolutely certain that your 124 is not giving out address 192.168.10.199 to anyone (which would then conflict with the static address you configure into the 300)?

Your original problem statement said the 300 wouldn't operate "reliably" which would seem to indicate it works *sometimes* when behind the 124 (?)

Mark
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rtpitts123
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PostPosted: Thu Mar 29, 2007 1:50 pm    Post subject: 300rtp Reply with quote Back to top

Are you absolutely certain that your 124 is not giving out address 192.168.10.199 to anyone (which would then conflict with the static address you configure into the 300)? Positive.. only the 300 has the 192.168.10.199 IP assignment..

For reference - getting addresses via PPPoE and DHCP are two different mechanisms - Yes you are right and I use the two too loosely..

Your original problem statement said the 300 wouldn't operate "reliably" which would seem to indicate it works *sometimes* when behind the 124 (?) - Yeah.. poor choice of words.. (reliably) .. more correctly .. I can't get it to work correctly behind the firewall.. I was at one point able to make local calls.. but not calls outside my area code.. ..
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mjstraw
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PostPosted: Fri Mar 30, 2007 7:55 am    Post subject: Reply with quote Back to top

working for local calls but not ouside area code - doesn't sound like a local network issue to me.

Unplug network connections for everything except the modem, 124, and 300.

From all-power-off, bring up the modem, 124 and 300 in that order,
waiting a couple of minutes with each one.

Does the "phone 1" light come on? Try incoming and outgoing calls.

If this all works, start making network connections for other devices, one at a time and see if/when things start getting flakey.

Mark
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