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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Canada
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Grand
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Joined: Mar 24, 2007
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PostPosted: Sat Mar 24, 2007 9:09 am    Post subject: Vonage VOIP - Markham - Many problems - suggestions? Reply with quote Back to top

Hi there... have had Vonage for about a year, and my wife has been complaining incessantly (no she doesn't about other things... Very Happy ). There are many issues which include:
- outgoing voice quality is almost indecernable (when we initiate the call)
- echoing voice (outgoing)
- overall poor sound quality on both ends

From a hardware perspective I have:

Panasonic KX-TG544 5.8 GHz cordless phones
Linksys SPA3102-NA Two port Voip switch

If anyone has advice or experience or troubleshooting advice I'd appreciate it!!!

Thanks,
G
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smallj53
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Joined: Mar 19, 2007
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PostPosted: Sun Mar 25, 2007 7:41 pm    Post subject: Reply with quote Back to top

I think the first thing you have to ask yourself is: what is the quality of your broadband connection? Do you have cable or dsl? Do a lot of reading in forums like this. Problems with your broadband connection are likely the reason why you are have never had the quality of service that you would like. A switch of ISP might be in order. Good luck!
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hughes_d
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Joined: Mar 27, 2007
Posts: 1

PostPosted: Tue Mar 27, 2007 9:13 am    Post subject: Reply with quote Back to top

I also suffer from a complaining wife.... related to Vonage service in Markham.

Called many times and have had them update firmware, change other settings and still no luck. GRRRR

Dylan
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