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guyver8400
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Joined: Aug 16, 2005
Posts: 41

PostPosted: Wed Mar 21, 2007 12:25 pm    Post subject: Reply with quote Back to top

The best part is, they keep hanging up saying to call again later.

They used to do this when they were a small company. You cant do this.

I have to move about a dozen accounts now to another Voip
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vesposit
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Joined: May 16, 2005
Posts: 5

PostPosted: Wed Mar 21, 2007 12:33 pm    Post subject: Service Annoucement Updated Reply with quote Back to top

I did talk to Tech... told me they "working" on it.

Also they did update the Service Annoucement...
Some customers are presently experiencing an intermittent issue affecting their ability to make and receive calls.

Our engineers are aware of this issue and are working to resolve it as soon as possible.

Please check your web account for updates. We apologize for any inconvenience and thank you for your patience in this matter.
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guyver8400
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Joined: Aug 16, 2005
Posts: 41

PostPosted: Wed Mar 21, 2007 12:35 pm    Post subject: Re: Service Annoucement Updated Reply with quote Back to top

vesposit wrote:

Also they did update the Service Annoucement...
Some customers are presently experiencing an intermittent issue affecting their ability to make and receive calls.

Our engineers are aware of this issue and are working to resolve it as soon as possible.

Please check your web account for updates. We apologize for any inconvenience and thank you for your patience in this matter.


Yeah I saw that, they better be aware of the issue if they are hanging up on people.
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vesposit
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Joined: May 16, 2005
Posts: 5

PostPosted: Wed Mar 21, 2007 12:35 pm    Post subject: Back Online ?? Reply with quote Back to top

When someone comes Back online... post it w/ time you came back up....

Thanks,
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spdickey
Vonage Forum Junior
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Joined: Oct 27, 2005
Posts: 34

PostPosted: Wed Mar 21, 2007 12:36 pm    Post subject: Reply with quote Back to top

Seems to be coming back now, slowly. Can receive calls from my own cell.

10:35 a.m. PDT 05/21/2007
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guyver8400
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Joined: Aug 16, 2005
Posts: 41

PostPosted: Wed Mar 21, 2007 12:36 pm    Post subject: Re: Back Online ?? Reply with quote Back to top

vesposit wrote:
When someone comes Back online... post it w/ time you came back up....


Will do
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vesposit
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Joined: May 16, 2005
Posts: 5

PostPosted: Wed Mar 21, 2007 12:40 pm    Post subject: Almost working Reply with quote Back to top

yea... mine is starting to work a bit... can get in and out somtimes on each line...
Now they will be swamped... everyone trying to test lines at same time
But it is starting to come back up...
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guyver8400
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Joined: Aug 16, 2005
Posts: 41

PostPosted: Wed Mar 21, 2007 12:41 pm    Post subject: Reply with quote Back to top

Two of mine are back up. I still have 4 accounts out still
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nctalkinghead
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 17, 2004
Posts: 21

PostPosted: Wed Mar 21, 2007 12:44 pm    Post subject: Reply with quote Back to top

Isn't the Vonage offer for discounted service with a 1 year contract supposed to end on March 31? If so, I guess they should have ended that offer on March 15...Timing is everything!
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schlepers
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Joined: Oct 20, 2006
Posts: 7

PostPosted: Wed Mar 21, 2007 12:44 pm    Post subject: Reply with quote Back to top

My 4 lines are back up, finally!!!!
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