Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Announces Date of Earnings Release and Conference Call for Second Quarter 2017 Financial Results

Vonage for NetSuite SuiteApp Achieves 'Built for NetSuite' Status

Syndication

Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
atnevon
New Forum Member
New Forum Member


Joined: Mar 21, 2007
Posts: 5

PostPosted: Wed Mar 21, 2007 11:36 am    Post subject: Cannot receive calls on virtual phone number Reply with quote Back to top

For some reason, a few minutes ago, I stopped receiving phone calls on my virtual phone number. If I call myself on my cell phone with my main Vonage number, everything works fine, but calling the virtual number results in a fast busy. I tried calling tech support, but I keep getting a message saying no reps are available. Is anyone else having this problem?
View user's profile Send private message
bclemms
New Forum Member
New Forum Member


Joined: Feb 26, 2007
Posts: 4

PostPosted: Wed Mar 21, 2007 11:39 am    Post subject: Re: Cannot receive calls on virtual phone number Reply with quote Back to top

atnevon wrote:
For some reason, a few minutes ago, I stopped receiving phone calls on my virtual phone number. If I call myself on my cell phone with my main Vonage number, everything works fine, but calling the virtual number results in a fast busy. I tried calling tech support, but I keep getting a message saying no reps are available. Is anyone else having this problem?


I am having the same problem except mine says the number can not be completed as dialed. I guess this is just Vonage's weekly phone problem.

I think they should run a special promotion that includes a free tube of vaseline with a Vonage phone system.
View user's profile Send private message
nctalkinghead
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 17, 2004
Posts: 21

PostPosted: Wed Mar 21, 2007 11:45 am    Post subject: Reply with quote Back to top

Same trouble in Raleigh, NC. I can call my Vonage number from another Vonage account. However, all other calls generate either a fast busy signal or a message that the call cannot be completed as dialed. If my phone rings and I answer, there is no voice on the other end!

Fortunately, this is the first trouble that I've had in 3 years of Vonage service!
View user's profile Send private message
notyou
New Forum Member
New Forum Member


Joined: Mar 21, 2007
Posts: 4

PostPosted: Wed Mar 21, 2007 11:53 am    Post subject: Reply with quote Back to top

I'm in CA and I've never had trouble before either. Unfortunately I use Vonage for business and this problem is losing me money.

I need a simple Call Forwarding solution with an existing phone number. If anyone has any suggestions, please let me know. I don't even use the land based numbers, I just have them all forwarded to various cell phones.
View user's profile Send private message
duoart
New Forum Member
New Forum Member


Joined: Mar 21, 2007
Posts: 3

PostPosted: Wed Mar 21, 2007 11:53 am    Post subject: Reply with quote Back to top

I'm in Seattle and things are totally fubar for me too.

caller ID said a friend from the Bay Area was calling, I answered 3 times to no voice. I then called them directly on the other line. While I was on the line with them caller ID said they were calling on the other line 3 times!!!! Wife says our lines don't even ring when calling from her cell.

On hold with Vonage support as I type this. Wait to speak with a rep will be at least 15 minutes according to the phone queue system

Something is definately kaput at Vonage today!


Last edited by duoart on Wed Mar 21, 2007 11:56 am; edited 1 time in total
View user's profile Send private message
notyou
New Forum Member
New Forum Member


Joined: Mar 21, 2007
Posts: 4

PostPosted: Wed Mar 21, 2007 11:55 am    Post subject: Reply with quote Back to top

Also, I've been on hold for 30 minutes as of right now.
View user's profile Send private message
nctalkinghead
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 17, 2004
Posts: 21

PostPosted: Wed Mar 21, 2007 12:00 pm    Post subject: Reply with quote Back to top

Unfortunately I use Vonage for business and this problem is losing me money.

I've had several small business operators tell me Vonage horror stories and none of them still uses Vonage!
View user's profile Send private message
notyou
New Forum Member
New Forum Member


Joined: Mar 21, 2007
Posts: 4

PostPosted: Wed Mar 21, 2007 12:00 pm    Post subject: Reply with quote Back to top

I just got through and it is a "known issue" and all the customer rep could tell me is that it should be working in the next couple hours???

This is absurd. I'll take any suggestions for call forwarding services. I might just have to go back to AT&T. *shudder*
View user's profile Send private message
tommyb71
New Forum Member
New Forum Member


Joined: Mar 21, 2007
Posts: 1

PostPosted: Wed Mar 21, 2007 12:08 pm    Post subject: Reply with quote Back to top

I'm in Denver , CO and same here. Unable to use my Vonage phone to receive or make calls, the virtual number doesn't seem to work either and the calls that get diverted to my cell are so choppy that its absolutely pointless...... Tried calling the customer service line but to much of a long wait.

I've been a customer of Vonage since Sep'06 and this is the first issue I've had with them. It would be good if the had a service status page on their website so people wouldn't waste their time and Vonage's calling in to see whats going on.....
View user's profile Send private message
notyou
New Forum Member
New Forum Member


Joined: Mar 21, 2007
Posts: 4

PostPosted: Wed Mar 21, 2007 12:17 pm    Post subject: Reply with quote Back to top

If you login to their site this service announcement is up:

Some customers are presently experiencing an intermittent issue affecting their ability to make and receive calls.

Our engineers are aware of this issue and are working to resolve it as soon as possible.

Please check your web account for updates. We apologize for any inconvenience and thank you for your patience in this matter.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 0
Total 1


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.58
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 2.87 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum