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TotBf2
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PostPosted: Sat Mar 17, 2007 3:05 pm    Post subject: The vonage router is blocking my port forwarding Reply with quote Back to top

Hi

My setup is:

Broadband internet - > Modem - > Vonage Router - > LinkSys WRT54G

Ever since I installed the Vonage package my ports have been blocked. I've made sure it's not my router. I'm wondering if I set it up like this, it would work? And if not, what is the solution?

Broadband internet - > Modem - > LinkSys WRT54G - > Vonage Router

I would connect the Vonage router to the ethernet port of the Linksys.

Would that work? If yes, what ports will I need to forward for Vonage? If it won't work, what is the solution?

Thanks.
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TotBf2
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PostPosted: Sat Mar 17, 2007 3:34 pm    Post subject: Reply with quote Back to top

Hello

I just tried hooking it up that way and I got a strange problem.

I could get to the routers set up page but I could not browse the internet. Just so you know I am wirelessly connected to it. I tried just using the cable modem and the router and this problem persisted.

I did try resetting the router.

But I am back to my original set up and now I can browse the internet.

What has happened to my router from Vonage? And I still want to be able to forward the ports.
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roscopco
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PostPosted: Sat Mar 17, 2007 4:52 pm    Post subject: my set up Reply with quote Back to top

Here is my set up:

cable modem
Linksys WRT54G
Vonage adapter (Motorola)

I haven't forwarded any ports, not sure of the need to. I don't have a static Ip address.

I am using 3 computers wireless and I have no problems.
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TotBf2
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PostPosted: Sat Mar 17, 2007 6:24 pm    Post subject: Reply with quote Back to top

Hi


I tried setting this computer to not having a static IP with the Linksys infront of the Vonage router but it still didn't work.

So my 2 problems -

Why is the Linksys not working with or without the Vonage? (Broadband internet -> Cable modem -> Linksys)

Why is my port not being forwarded?
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roscopco
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PostPosted: Sat Mar 17, 2007 7:22 pm    Post subject: set up Reply with quote Back to top

Have you tried to use just the Vonage adapter with your internet connection? I know you want to use it wireless, but try it without the wireless router.

Also when hooking things up. You should hook them up in this order and that also means plugging them in.

Cable modem, make sure it is booted up fully then,
Linksys router, plug it in and make sure it is booted up,
And finally your Vonage adapter, this could take a few minutes.

Once everything is running, turn on the computer.

Every time you try a new configuration you will have to go through these steps.

If you still have your land line give customer support a call.
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TotBf2
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PostPosted: Sat Mar 17, 2007 7:44 pm    Post subject: Reply with quote Back to top

Hi,

I know you're trying to help and everything but ****? First of all the 3 pcs in my home are too far away to be wired and second why would I go wired if I have a wireless router for that purpose?

Like I said. I tried connecting it the way you told me to and it would not give me internet but I could still communicate with the router. Something with Vonage screwed over my router.
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navydavy2001
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PostPosted: Sat Mar 17, 2007 10:18 pm    Post subject: Reply with quote Back to top

Here's the deal, this is what your're going to do.

1) Reset the Vonage box and the WRT to factory defaults.

2) Connect the Cable modem to the WRT, then set up all your PC's on it, and make sure you can get to the Internet from all of them. If you can't, your WRT is probably dying. By setting factory defaults, the ONLY thing that can be wrong if it doesn't work is a hardware failure.

3) Assuming all your machines can access the internet at this point, connect the Vonage device to one of the WRT's LAN ports. Remember, your Vonage device will have a DIFFERENT IP, and a DIFFERENT network from your WRT and it's devices. Make sure you only have DHCP Server enabled for the WRT. You will not be able to access the Vonage device from ANY of the wireless devices, unless you take one of them and physically plug into it. Two different networks means no access across them easily.

4) Once you have the machines working, check for all the indicators on the Vonage device, and then check for dial tone.

5) Do some web browsing while making a call, and run a speed test at the same time. This will tell you if there is any issue with QOS, and if you need to upgrade your firmware. With as many machines as you have, you may need to go to third party firmware.

I'm not sure if anyone is going to have much else than this to add.

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Wulffe
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PostPosted: Wed Mar 21, 2007 5:53 am    Post subject: I do Reply with quote Back to top

I can add something. Firmware version 1.01.07 for the RTP300 messes up all the port forwarding. It killed my website for a couple of months while I tracked down the issue. Vonage techs had no idea etc... and according to this forum, that was a know deal to people here. Anyway, even with the old firmware, the RTP300 is a very poor router. Many features on it simply do not work. I just joined this forum to start a thread about the remote admin port. Seems that (and I have verified this) if you have remote router administration turned on and port 8080 open, port 80 (HTTP) STOPS being put through! I can actully re-create this scenario! If the RTP300 were a truck, and Vonage were a Auto Dealer, I would drive the thing through the plate glass window of their showroom to "return it". If they had offices near here, I would do much the same thing by duct-taping a brick to it. Twisted Evil Foisting off that router is just a ROTTEN EVIL thing to do to people! What really ticked me off is that (when I was out of town) the Vonage tech took my old little linksys router with him when he came to install the Voi router...stole it. I could have put that in lin....OH, I'll stop ranting.......
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navydavy2001
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PostPosted: Wed Mar 21, 2007 6:12 am    Post subject: Reply with quote Back to top

Wait a minute, wasn't that little ole Linksys yours? Isn't that theft? I'm pretty sure that guy would not have his job long if Vonage found out he stole something from your site when he was there doing an install. You never gave him permission to take any equipment, I assume, right? I'd try and at least get satisfaction for that. That's some BS stuff right there.

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