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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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dranchak
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Joined: Mar 07, 2007
Posts: 3

PostPosted: Fri Mar 09, 2007 4:49 pm    Post subject: Goodbye Reply with quote Back to top

Goodbye Vonage. Tried it for four days. Dropped calls, poor voice quality, and it crashed my home network. Tried adjusting the bandwidth settings to no avail. No interest in further troubleshooting, as IMHO, a phone is a phone and should just work. Never thought I'd say it, but I'm going back to Embarq, whom I despise. I hope they get this figured out someday - I'm pretty disappointed.
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Steve48
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Joined: Aug 30, 2005
Posts: 4777

PostPosted: Fri Mar 09, 2007 8:28 pm    Post subject: Reply with quote Back to top

Sorry it didn't work out for you. Unfortunately, Voip performance depends utterly on both the Voip provider and the broadband internet provider. As long as those services are provided by different companies, getting problems resolved will never be quite as simple as we would all like it to be.

If you decide that you would like to fiddle with it a bit more, please post the technical details listed in the sticky message at the top of the forum.

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Steve Gray
Orlando, FL
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von_db
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Joined: Mar 11, 2007
Posts: 18

PostPosted: Sun Mar 11, 2007 7:41 pm    Post subject: Reply with quote Back to top

Most likely you didn't have proper port forwarding in place. Don't give up so easily, we have 2.2 million customers for a reason. If your modem has router capabilities, make sure you log in and either DMZ to your device or set up the port forwarding by following directions at http://portforward.com or contact tech support and we would be glad to assist you in the process.
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EzCo
Vonage Forum Evangelist
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Joined: Jul 21, 2005
Posts: 533
Location: Southeastern PA

PostPosted: Mon Mar 12, 2007 9:06 am    Post subject: Reply with quote Back to top

von_db wrote:
Most likely you didn't have proper port forwarding in place. Don't give up so easily, we have 2.2 million customers for a reason. If your modem has router capabilities, make sure you log in and either DMZ to your device or set up the port forwarding by following directions at http://portforward.com or contact tech support and we would be glad to assist you in the process.


Please stop telling people they need port forwarding for Vonage to work, it's not true.

_________________
Comcast 6M/384K -> Cisco 1711 -> RTP300, Juniper 5GT Wireless
"Does anybody remember forests?"
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bg4
Vonage Forum Master
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Joined: Aug 04, 2005
Posts: 164
Location: Long Island NY

PostPosted: Mon Mar 12, 2007 9:47 am    Post subject: Reply with quote Back to top

You do NOT NEED PORT FORWARDING or any DMZ settings.

I have had Vonage for 1 1/2 years and it has worked with no router settings. All I had to do was plug it in.

Where did this port forwarding thing start?

_________________
Bob-Long Island NY
Vonage Customer since August 8, 2005
ISP: Optimum Online
Router Motorola VT2442
Setup: SB4200>VT2442>Linksys WRT54G v2.2 (running WRT) wifi enabled-port 1 to switch>two PC's-
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von_db
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 11, 2007
Posts: 18

PostPosted: Mon Mar 12, 2007 9:57 am    Post subject: Reply with quote Back to top

Sorry you've been misinformed gentlemen, but certain modem/gateways with router capabilities, as well as select third party routers your device connects to the internet through need to have port forwarding in place or you will have dropped calls, one way audio, choppy audio etc. Just because you may have had success with your setup does not mean droves of people are dismayed with the service because they do not know how to set up port forwarding with their devices.
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EzCo
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jul 21, 2005
Posts: 533
Location: Southeastern PA

PostPosted: Mon Mar 12, 2007 10:44 am    Post subject: Reply with quote Back to top

von_db wrote:
Sorry you've been misinformed gentlemen, but certain modem/gateways with router capabilities, as well as select third party routers your device connects to the internet through need to have port forwarding in place or you will have dropped calls, one way audio, choppy audio etc. Just because you may have had success with your setup does not mean droves of people are dismayed with the service because they do not know how to set up port forwarding with their devices.


Sorry, you're just flat out incorrect.

_________________
Comcast 6M/384K -> Cisco 1711 -> RTP300, Juniper 5GT Wireless
"Does anybody remember forests?"
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von_db
Vonage Forum Associate
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Joined: Mar 11, 2007
Posts: 18

PostPosted: Tue Mar 13, 2007 4:32 am    Post subject: Reply with quote Back to top

EzCo wrote:
Sorry, you're just flat out incorrect.


Actually, I'm 100% correct. After working on the phones for months dealing with hundreds of cases on the issue, I know where I stand. I'm not saying it's necessary in every case, but most likely it will help. I'm not exactly sure why people find this information offensive - but to misinform people to not do something that might help them improve their service makes no sense.
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sheezhot
Vonage Forum Master
Vonage Forum Master


Joined: Apr 19, 2006
Posts: 172

PostPosted: Wed Mar 14, 2007 3:51 pm    Post subject: Reply with quote Back to top

Guys, let's not grill von_db a NEW Forum Member although he seems very sure of himself maybe he has the right since he claims to be working for the NJ office. Smile Anyway, he means no harm and is right in one thing...EVERY information that could help ANY Vonage users would be surely appreciated here especially by those who are having problems with their set-up. Although one thing is not 100% correct and that is-- PORT Forwarding is NOT necessary in all set-up. Any other explanations or suggestions to help others who are using Vonage and still are having a bad connection? Of course when I ask that question it would mean EXCLUDING setting up or mentioning port forwarding. Smile
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brian188
Vonage Forum Master
Vonage Forum Master


Joined: Mar 04, 2006
Posts: 203

PostPosted: Thu Mar 15, 2007 2:56 am    Post subject: Reply with quote Back to top

Port forwarding/DMZ most CERTAINLY helps in SOME cases. The reason is many NAT firewalls wreak havoc on Voip. Some flat out block ports. Here it is from the horse's mouth so to speak.

http://vonage.com/help.php?article=1098&category=44&nav=3
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