Issues in the last 4 weeks

Posts: 1327 · Vonage Forum **MVM** Joined: Nov 08, 2006 Posts: 1327

The only time I have problems with Vonage is when I am downloading from bittorrent sites, I have to stop the downloading.

Not sure how good Primus is over Vonage.

Posts: 2 · New Forum Member Joined: Feb 17, 2007 Posts: 2

I have same problem as Kev6 explained where wrong ID when making phone calls out. Vonage needs to pull themselves together and get the phone quality up and running. I'm pretty fed up with the Voange Voip and I am planning to switch to Rogers Home or Bell Phone Line. I trust home phone line more than Voip!

Posts: 8 · New Forum Member Joined: Feb 20, 2007 Posts: 8

I have completed my 14 month trial with Vonage

..........!!!!! THE RESULTS ARE IN !!!!!..........

I am back with bell now, TAA DAA

Vonage quality is BAD ......
ECHO..... echo...echo........
STATIC.......
DROPPED CALLS........
NO CALLER ID FUNCTIONABILITY!!!(REALLY WHACKY STUFF)..
THEY WONT REPLY TO E-MAILS..........

I think my work here is done .

I have also posted on the caller ID thread, check out my comments and see if you agree with any of them YOU MAY GET A CHUCKLE OR TWO! Wink

Have fun trying to get it to work HA HA HA HA
IT WON'T HAPPEN...... LOL!!!
Bye

Posts: 5 · New Forum Member Joined: Mar 21, 2007 Posts: 5

We are moving our primary phone back to Telus and we MIGHT keep a Vonage line or two around to handle long distance calls. The biggest problems we have had are.

1. Phone was down for 5 days no in or outband calls in the middle of January.
2. People cannot hear us when we call.
3. Massive static on calls
4. Calls being dropped.
5. Massive echo.
6. Incompetance on the part of Vonage to follow through with providing documentation around the 5 day outage, as well as providing a new router with the phone ports.

Let's put it this way.. our business would be sued left right and centre if we performed our services in such a manner.

Posts: 8 · New Forum Member Joined: Jun 30, 2007 Posts: 8

YVR wrote:

Sorry, my question wasn't clear. I meant what Vonage IP address our traffic flows to. The IP you provided is for the local network access to the box itself.

I know that we used to be connected to 69.59.248.59 for our voice traffic, which is in Vonage headquarters I believe. But I had heard they moved it to Canada now, and was curious what the new IP address was?

Thanks!

In Montreal, i got "69.59.233.39".

Cheers,

Joel.