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LPBassman
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Joined: Mar 06, 2007
Posts: 17
Location: Southeast U.S.

PostPosted: Tue Mar 06, 2007 4:05 pm    Post subject: Uniden UIP1869V has Choppy Audio Most Times Reply with quote Back to top

I use the Uniden UIP1869V Vonage phone connected behind my Netgeat WGT 624v3 Wireless Router. I have a Cable modem service that is rated at 5 mb download and 500 kb upload. It usually tests out between 3 to 4 mb down and 350 to 450 kb up. The router does not have QOS support.

Following are the results of the Voip speed test:

Speed test statistics
---------------------
Download speed: 1748720 bps
Upload speed: 486664 bps
Quality of service: 67 %
Download test type: socket
Upload test type: socket
Maximum download pause: 189 ms
Average download pause: 9 ms
Minimum round trip time to server: 50 ms
Average round trip time to server: 52 ms

Voip test statistics
--------------------
Jitter: you --> server: 5.5 ms
Jitter: server --> you: 9.5 ms
Packet loss: you --> server: 1.6 %
Packet loss: server --> you: 1.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 8
Estimated MOS score: 3.6

Since the Uniden UIP1869V has a built in router with QOS, would I be better off connecting the phone in front of my non-QOS Netgear router? I realize I would connect my Arris cable modem directly to the the WAN port of the phone and then conenct the Lan port to the router. But do I connect to one of the four ports of the router or to the WAN connection of the router? I assume I would also have to disable the DHCP server in the Netgear. What else would I have to do? I still need wireless for two laptops.

Thanks for your help.
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LPBassman
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Joined: Mar 06, 2007
Posts: 17
Location: Southeast U.S.

PostPosted: Tue Mar 06, 2007 4:32 pm    Post subject: Reply with quote Back to top

I haven't tried connecting the Netgear router, but I have connected the Uniden UIP 1869V directly to the Cable modem and to my desktop computer. The performance seems to have improved quite a bit. Here are the new speed test results:

Speed test statistics
---------------------
Download speed: 4753688 bps
Upload speed: 491336 bps
Quality of service: 97 %
Download test type: socket
Upload test type: socket
Maximum download pause: 94 ms
Average download pause: 3 ms
Minimum round trip time to server: 51 ms
Average round trip time to server: 57 ms

Voip test statistics
--------------------
Jitter: you --> server: 5.6 ms
Jitter: server --> you: 10.7 ms
Packet loss: you --> server: 0.5 %
Packet loss: server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 8
Estimated MOS score: 3.7

Much higher QOS due to the Uniden having QOS capability. Now if I can only figure out how to conenct the darn Netgear router and retain my wireless link.
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NateHoy
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Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Tue Mar 06, 2007 6:06 pm    Post subject: Reply with quote Back to top

http://vonage.nmhoy.net/tworouters.html

This may help out a bit... Obviously in your case the Vonage router would be first, since your NetGear can't handle things properly.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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LPBassman
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Joined: Mar 06, 2007
Posts: 17
Location: Southeast U.S.

PostPosted: Tue Mar 06, 2007 8:41 pm    Post subject: Reply with quote Back to top

NateHoy:

Thanks for the response. I experimented a bit before I saw your post. Presently I have the UIP1869V connected to my cable modem through the Wan port on the phone. I then connected the Netgear Router to the Lan port of the Vonage phone via a Lan port on the Netgear. I don't have anything connected to the Wan port of the Netgear.

On the Netgear I have done the following:
1). Set the IP address to 192.168.15.254
2). Turned off DHCP
3). Wireless is turned on with an appropriate SSID

The UIP 1869V is set up as follows:
1). DHCP turned On
2). DHCP range is set between 192.168.15.2 to 192.168.15.200
3). NAT firewall is turned on

All computers on the network can access the internet and e-mail. But for some reason they can't "see" each other in Network Places. The UIP 1869V DHCP is assigning and passing an IP address and passing it through the Netgear.

I may try one of your alternative arrangements by connecting the Lan port of the phone to the Wan port of the Netgear router and see what happens.

Let me know if you have any other advice. The Voip service is definitely working better with the phone connected directly to the cable modem.
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NateHoy
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Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Tue Mar 06, 2007 9:41 pm    Post subject: Reply with quote Back to top

Hmm, that should work. you have confirmed, I presume, that each of the computers is getting 192.168.15.x addresses, and that they all have 192.168.15.1 as their gateway?

Hooking the NetGear WAN to the Vonage LAN simply means that your NetGear will serve as a router, thinking your Vonage unit is its Internet connection. That should work fine - your computers will be traversing a double-NAT, but that's not that big a deal.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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LPBassman
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Joined: Mar 06, 2007
Posts: 17
Location: Southeast U.S.

PostPosted: Wed Mar 07, 2007 9:46 am    Post subject: Reply with quote Back to top

NateHoy:

Thanks for the additional information. Yes I can confirm that each machine is getting an IP address from the Uniden UIP1869V DHCP in the form of 192.168.15.x. I have run ipconfig on all machines to confirm and they all show up in the Uniden software as "connected devices". But I cannot browse from one computer to another and cannot access the shared printers as I was able to do before. All computers can access the internet through the Uniden. So it is behaving like a LAN but something is blocking access. I have disabled Zone Alarm firewalls on all the machines to make sure they weren't blocking the access, eventhough I added the range of IPs from the UIP1869v to my "trusted zone".

So I'm going to do a little more experimenting, but what I have gotten out of this so far is I may want to look for a better router that has QOS. The Uniden is fine for basic routing but it does not have some of the features I have been accustomed to using on the Netgear such as blocking certain websites based on URLs or keywords. Essential nowadays with younger kids that access the internet through the same system.
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NateHoy
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Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Wed Mar 07, 2007 9:52 am    Post subject: Reply with quote Back to top

If the NetGear is working for you in that regard, then hook the NetGear's WAN port to a LAN port on the Vonage/Uniden, turn on DHCP on the NetGear, then just use the NetGear as your router again.

Modem -> Vonage/Uniden -> NetGear -> Computer(s)

All computers will connect to the Internet via two NAT routers (the NetGear, and then the Uniden) but that should work fine.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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NateHoy
Vonage Forum MVM
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Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Wed Mar 07, 2007 9:54 am    Post subject: Reply with quote Back to top

PS: If you are looking to replace the router, the Linksys WRT54GL works very well, and has the capability to run aftermarket linux-based firmware which can add some seriously nice capabilities.

The "stock" firmware has decent parental controls, if I recall correctly, and the router seems to be well-liked. I certainly like mine (I have an older model of it). My self-help pages below walk through QoS issues and what it can and cannot do for you.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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