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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

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Joined: Oct 29, 2004
Posts: 1

PostPosted: Fri Oct 29, 2004 4:40 pm    Post subject: Motorola VT10005V keeps rebooting Reply with quote Back to top

Problem: Motorola VT10005V keeps rebooting several times through out the day.

Main Questions:
Is my bandwidth really the problem?
By switching to DSL is there any chance of improvement?
Are there any setup/configurations I can tweak to improve?

History: -

Originally, as instructed by Vonage I had the Moto adapter outside of my router, I was not keen on the idea but regardless it wouldn’t work. So in the name of trouble shooting, I went simple and completely removed the router (not happy about that either). Everything appeared to be fine and deduced that the router required some configuring. However, after 2 weeks with this setup, I started getting dropped internet connections and noticed the adapter started rebooting itself, sometimes even requiring a reboot to the entire lot, modem, adapter and laptop. This occurs several times a day.

Present setup:-
I've reintroduced the router and now how the adapter behind. Now let’s make sure I'm not confusing anyone (myself included)

Cable Modem (RCA) connected to Router (Netgear WGT634U) ->
Adapter wan port connected to port 2 of Router ->
Laptop connected to port 1 of router.

By rebooting all HW in correct sequence, it works and things have definitely improved! but the adapter still reboots throughout the day varying from twice - 5 times and my internet slows down drastically i.e. pointless but does not completely stop.

I hear you asking "What am your doing when it reboots?

Connected to my office via a Terminal Server session, sometimes talking on the phone other times I'm not. The reboot will not always occurring during the conversation, sometimes not until up to 5 minutes after hanging up.

Note, the problem tends to occur more when both TS'ing and talking, also the longer the call duration the more likely a reboot during my conversation.

Hence my 1st question, is my bandwidth the problem here?

I'm using Road Runner cable and the following are results of a speed test ( done minutes ago while TS'ing at the same time.

Downstream -> 2685 Kbps
Upstream -> 352 Kbps

I'm definitely no expert but these seem pretty decent speeds. To me that fact that I'm TS'ing is something I would not have considered a bandwidth consuming exercise. Am I mistaken?

My 2nd Question(s), I read an article that Voip has limited relation to bandwidth and more to do with latency. It mentioned that cable is more susceptible to increased latency compared to DSL, also cable companies use very narrow bandwidth for the return signal (upstream).

From a technical standpoint, when using Vonage how important is the upstream rate? I'm I being naive by thinking when I make an out going call I'm using my upstream width but when receiving call's the reverse happens i.e. using downstream?

Has anyone switched over to DSL and noticed a difference?

No, unfortunately a T1 is not a financially viable option (I did look into it)

Finally my last question, are there any suggestion on 'tweaking' the setup of either the adapter or my router?

I'm up for trying!

Thanks in advance

(Hope I didn’t bore anyone and appreciate I'm suffering much less than others)
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Posts: 0

PostPosted: Fri Oct 29, 2004 4:50 pm    Post subject: Good News but Bad News Reply with quote Back to top

You have described my problems exactly.... Good News it's your Motorola, Bad news it will take a week to get you a new one. I have a Vonage rep testinf mine for three hours, and he finally came to the conclusion that the Motorola was bad so he is shipping me a new Linksis to fix the problem.....

So you better get Vonage on the phone.

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Joined: Jan 08, 2004
Posts: 6
Location: norcal

PostPosted: Mon Nov 01, 2004 5:35 pm    Post subject: well.... Reply with quote Back to top

have the same problem, but can't talk to tech support..
either get transferred to blackhole or wait for up to 30 minutes.
And, NO answer to email. that's not good.
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