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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

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Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

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IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

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Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

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Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » LNP – Local Number Portability
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PostPosted: Wed Feb 28, 2007 1:45 pm    Post subject: Porting out of Vonage - Address Mismatch Advisory - Beware! Reply with quote Back to top

The following is important information if you are attempting to port out of Vonage and you have changed your mailing address at any time after you first opened your Vonage account OR ported in a phone number OR requested a new phone number.

Here's how to avoid your Port Out request being rejected for an "address mismatch" :

Vonage gives their partner telecom firms your mailing address AT THE TIME YOU REQUEST A NEW Vonage PHONE NUMBER -- or AT THE TIME YOU PORT IN A NEW Vonage PHONE NUMBER. They do NOT update your mailing address with their partner firms, regardless of how many times you may update the current address on your Vonage Account.

THEREFORE: when you are porting out of Vonage and you are asked by the porting in / "winning" carrier for your "current address", you must in fact give them your exact address that was on file with Vonage AT THE TIME THE PHONE NUMBER WAS FIRST REQUESTED OR WAS PORTED INTO Vonage. In other words, the third party telecom firms that Vonage uses to handle the porting out request, consider the original customer mailing address at the time the number was first assigned to the customer to be the "current address."

Vonage uses multiple third party partner telecom firms to parcel out numbers in different area codes for their customers. These external telecom partners are the ones who actually handle the port out requests of Vonage numbers.

I confirmed this with a senior level Vonage Customer Relations manager on 2/27/06.

I wrote this message to help other Vonage customers avoid the delays that I've experienced given that this irregularity in the handling of addresses / and the use of external third party telecom firms is not disclosed by Vonage to their customers.
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PostPosted: Wed Mar 14, 2007 6:07 pm    Post subject: Reply with quote Back to top

This is not an issue with Vonage alone. Almost all Voip have the same issues. Remember, even when you verify your account with Vonage they ask you of your billing address not your shipping address as your physical location might change from time to time but the billing address that is associated with the credit card you use when you sign up for the service will not change unless you advised your bank to change it but then that is another case. Just hitting some point or setting an example. Wink

Good job for being a good samaritan. Smile
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PostPosted: Mon May 07, 2007 2:13 pm    Post subject: third party Reply with quote Back to top

i thnk this may have happend to me but we have not changed address in ten years,
my question is if the port out repeatetly gets declined,
how can one request/access/supoena information from the third party to authenticate and sync the account information.
this is a biz number in this case, one of two numbers ported in ....ported out successfully...have another related post listed.


3:07 AM 8/19/2007

this has not resolved as of today. 2nd level tier fcc complaint pending.

parties interested in joining a legal action please reply to
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