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NitaDiere Posted:
With a view the
modern
electrician,
technician, or
handyman looking
for the
fundamental
...

In The Forum:
Vonage
Topic:
The Fluke 179: Surroundings The Insigne singular of insignia
On Feb 08, 2012 at 19:14:46

marcopallo Posted:
Hi I'm Marc
Nice meeting you
all Hope
everyone is doing
well
________________
__
...

In The Forum:
Vonage
Topic:
hello nice to meet you
On Feb 08, 2012 at 19:06:09

Jamesgo Posted:
Though fair, they
are clumsy almost
to look
out.Superb a
chaos of note as
with premature
...

In The Forum:
Vonage
Topic:
Generic Viagra
On Feb 08, 2012 at 17:26:43

mokundegrc Posted:
§Ò¹Í͹äŹì
¼èÒ¹à¹çµ
"äÁèµéͧ¢ÒÂ!
äÁèµéͧÃÑ¡ÉÒÂÍ´!
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ÃÁ!
...

In The Forum:
Vonage
Topic:
§Ò¹Í͹äŹì
On Feb 08, 2012 at 17:08:05

cust2005 Posted:
I was having
problems all
yesterday (Feb
2nd). Outbound
calls,
either: ring
...

In The Forum:
Vonage
Topic:
Inbound calls going to network availability number
On Feb 03, 2012 at 10:27:48

rebus Posted:
This morning all
inbound calls from
non-Vonage numbers
are hitting my
cellphone
...

In The Forum:
Vonage
Topic:
Inbound calls going to network availability number
On Feb 02, 2012 at 08:39:05

salytwo Posted:
Hello, I started
my VOIP system and
I need to connect
it to out site of
my country. How
...

In The Forum:
Vonage
Topic:
how to start VOIP with Vonage
On Feb 02, 2012 at 00:13:30

Stevebo Posted:
My Comcast
Internet cable
outlet is located
in a room apart
from where my
Vonage
...

In The Forum:
Vonage
Topic:
Connecting Vonage Box to Wirless Network
On Jan 31, 2012 at 20:55:18

sahabjee Posted:
Setting these
problems aside,
the FRITZ!Box is a
perfectly priced
and ideally
...

In The Forum:
Vonage
Topic:
modem/router combo and phone ports
On Jan 30, 2012 at 19:24:23

homebrews Posted:
Thanks for the
response. Here is
part of a full
page review on the
7270 which appears
...

In The Forum:
Vonage
Topic:
modem/router combo and phone ports
On Jan 30, 2012 at 15:06:45


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techz
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PostPosted: Mon Feb 26, 2007 5:49 pm    Post subject: Vonage Completely Down Reply with quote Back to top

Just called customer service and they told me they cant even get into anyones accounts. ****?
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roscopco
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PostPosted: Mon Feb 26, 2007 7:27 pm    Post subject: I have access Reply with quote Back to top

I just tried to get access to my online account and no problem here
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mjstraw
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Posts: 187

PostPosted: Mon Feb 26, 2007 7:34 pm    Post subject: Reply with quote Back to top

Could just be connectivity problems to India :-)

Mark
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dolphinjr0
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Joined: Jul 18, 2006
Posts: 41
Location: Anderson, Indiana

PostPosted: Mon Feb 26, 2007 8:02 pm    Post subject: re: Reply with quote Back to top

Our call centers take Verizon and Vonage calls. Most call centers have been down due to a virus on all networks.
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mjstraw
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Posts: 187

PostPosted: Mon Feb 26, 2007 8:06 pm    Post subject: Reply with quote Back to top

"virus on all networks" - I do networking for a living and have no idea what that means.

Probably something you were told to say to customers, most of whom would think it sounded reasonable.

Mark
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gmchenry
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Joined: Aug 26, 2006
Posts: 35

PostPosted: Tue Feb 27, 2007 4:33 pm    Post subject: Reply with quote Back to top

FWIW, I just logged into my account and got the following;
Quote:
Call Activity information is temporarily unavailable. This information should be available shortly. We apologize for any inconvenience and thank you for your patience.
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dolphinjr0
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Joined: Jul 18, 2006
Posts: 41
Location: Anderson, Indiana

PostPosted: Tue Feb 27, 2007 6:04 pm    Post subject: Re Reply with quote Back to top

We have what is called a switch for the phones to monitor all inbound and outbound calls. Most call centers had the virus which caused the switch (phones) to shut down and make no outbound or receive inbound calls. For the centers that were not affected, all customer's calls were being directed to one call center that was not affected which resulted us to get basic info and add the customer to the call back data base to call them back when all tools were back up and running. It was not something that we were told. Here in the US, our call centers are trained to tell the truth not like foreign call centers. I would know more than you because I am sure you do not work for this company. Thank you very much!
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outrun
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Joined: Mar 15, 2005
Posts: 114
Location: Ashland, MA

PostPosted: Wed Feb 28, 2007 2:42 pm    Post subject: Re: Re Reply with quote Back to top

It appears you corrected yourself from saying the "network" has a virus to the "switch" has a virus.

You're welcome.

-Craig


dolphinjr0 wrote:
We have what is called a switch for the phones to monitor all inbound and outbound calls. Most call centers had the virus which caused the switch (phones) to shut down and make no outbound or receive inbound calls. For the centers that were not affected, all customer's calls were being directed to one call center that was not affected which resulted us to get basic info and add the customer to the call back data base to call them back when all tools were back up and running. It was not something that we were told. Here in the US, our call centers are trained to tell the truth not like foreign call centers. I would know more than you because I am sure you do not work for this company. Thank you very much!

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mjstraw
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Posts: 187

PostPosted: Wed Feb 28, 2007 3:10 pm    Post subject: Reply with quote Back to top

All I've ever gotten was foreign call centers.

What number do you call to get a US one?

Mark
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jcovert
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Joined: Jan 11, 2007
Posts: 153

PostPosted: Sat Mar 03, 2007 11:53 am    Post subject: Reply with quote Back to top

gmchenry commented on the message:
Quote:
Call Activity information is temporarily unavailable. This information should be available shortly. We apologize for any inconvenience and thank you for your patience.

I've been seeing that a lot, but all you have to do is go to another page and then back to the Dashboard and your call activity is there.

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