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Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
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Hard Wiring - Installation
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Vonage behind switch
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DWSupport Posted:
After recent
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took place on the
4th and 5th of
Nov. E-mails with
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peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

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TELLDOUG Posted:
I am looking for a
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On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

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Great tips..
Thanks for sharing
...

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Hard Wiring - Installation
Topic:
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On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

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On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
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their
configuration
guides,
...

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On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
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lecep
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Joined: Feb 23, 2006
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PostPosted: Sun Feb 18, 2007 11:23 am    Post subject: RTP300 Static/noise (possible fix) Reply with quote Back to top

Hi everyone,

I have been reading several posts about RTP300 issues, mostly noise in the line.

I had this problem for over 2 months and tried almost everything to fix it with no luck.

If you have the same problem try this, it worked for me: Get a new power adapter.

The original RTP300 has a grounded power adapter that, in my case, wasn't working properly. The noise increased when I connected anything to the router, a laptop, a switch, etc. I ended up having my router for Voip use only, still had noise in the line.

Moving the router from one location to another made me realize what the problem was. I didn't want to move the power adapter so I used a similar one on the other location; it must be 12V and around 1200mA. Voila!! No more noise.

I thought the location was the issue, so i decided that would be the new permanent location for the router and I also moved the original power adapter. WTH!?!?! Noise is back !!

After some testing with the old (original) and new (generic) adapters, I moved everything back to the original location, original network topology, but using this generic power adapter.

The difference is amazing. The power adapter is the last thing I would consider to replace, but in fact it was the cause of the problem.

Let me know if it works for you
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mundy5
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PostPosted: Mon Feb 19, 2007 9:51 am    Post subject: Reply with quote Back to top

welcome to the forum lecep. that's great work on your part. I hope that this kind of info will help others give an option to try to resolve the noise issue.

I'm still puzzled why it would work. Is the generic adapter an increase from the original 1000mA to 1200 mA in current?

Just wondering if any of the numbers is different b/c the generic and the original one.

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
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lecep
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PostPosted: Mon Feb 19, 2007 12:43 pm    Post subject: Reply with quote Back to top

Hi Mundy5, thanks for the reply.

That's interesting. My original Linksys power adapter is 1200mA and the generic is 880mA. I know it looks weak but I'll be fine as long as I don't overload the router. It would be perfect if its around 1000mA.

Apparently, yours is 1000mA, so there is no an exact number for this spec.

On the other side, I'm not 100% sure but I don't think the amp value has to do with the noise in my line. It's up to the device how much current it needs, the more wattage the more amps. And it's up to the adapted how much current it can provide.

However, I think the issue might be related to the ground connection on the adapter. I'd like someone with electronics experience gives us some comments on this and correct me if I'm wrong.
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mundy5
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PostPosted: Mon Feb 19, 2007 4:19 pm    Post subject: Reply with quote Back to top

yeah, my rt31p2 came with a 1000mA power supply.

Well, it's very disconcerting to know that the original power supply was inadequately grounded. Aren't most power supplies only come with the two prong rather than the 3 prong? Maybe therein lies the problem with most of them. Regardless, I'm glad to hear that yours is now functioning properly and I hope others will see this as I have seen a number of posts with static though I haven't experienced any on my rt31p2 and it's connected to the home wiring.

good work and welcome to the forum.

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
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SomeDooD
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Joined: Apr 01, 2006
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PostPosted: Sat Mar 03, 2007 1:32 pm    Post subject: Reply with quote Back to top

I'm having the same problems for the last 2 weeks or so, I just reset the router and it works but then noise comes back again in like an hour. But now the Voip router (Linksys RTP300) doesn't even want to connect properly so the Phone doesn't work anymore since last night. I have no idea what to do now.
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Steve48
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Joined: Aug 30, 2005
Posts: 4777

PostPosted: Sun Mar 04, 2007 8:05 pm    Post subject: Reply with quote Back to top

I would say that it's time to consider replacing it. If it was supplied by Vonage and is under warranty, then talk to customer support about it. One other thing to try is to be sure that it's getting reasonable ventilation. We've heard of units misbehaving this way due to overheating.

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Steve Gray
Orlando, FL
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SomeDooD
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PostPosted: Sun Mar 04, 2007 9:29 pm    Post subject: Reply with quote Back to top

Steve48 wrote:
I would say that it's time to consider replacing it. If it was supplied by Vonage and is under warranty, then talk to customer support about it. One other thing to try is to be sure that it's getting reasonable ventilation. We've heard of units misbehaving this way due to overheating.


Well i doubt its overheating since its just a little warm to the touch, how long is the warranty of the RTP300?
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Steve48
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PostPosted: Sun Mar 04, 2007 10:52 pm    Post subject: Reply with quote Back to top

I think it's a year. Check with customer service.

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Steve Gray
Orlando, FL
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teslaman
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PostPosted: Fri Mar 09, 2007 6:14 pm    Post subject: Reply with quote Back to top

Customer support....bleh.... My fiance is having the same problem with her RTP300 ever since that latest firmware upgrade that messed alot of the 300's up. I say bleh to customer service because all these companies are outsourcing these days and such is the case with Vonage. Wouldn't you know, she asked to speak to someone that spoke english and IN ENGLISH the woman said that no one there spoke english. Lol From now on everyone ask to be transfered to United States customer support, maybe then we won't have to talk to people in India who can barely be understood. Not to mention we won't be giving our valuable information to some other country who can and has givin it away. Grrrrrrr outsourcing grrrrrrrrr.

Back on topic... how can she get the RTP300 replaced without going through customer support. And can she get it replaced with a Motorola? If it is just the power adapter that doesn't help her unless she wants to dish out more money....
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SomeDooD
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PostPosted: Fri Mar 09, 2007 7:34 pm    Post subject: Reply with quote Back to top

^Very True, I'm sorry, but I HATE talking to them Indians, I'm not racist but they are hard to understand and they have you going around in circles on the tech support. Well they replaced mine but I have to send the old one back, and they are making me pay to ship it back. However, the static is gone for now.
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