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JeffreyRib Posted:
се
88;ые

Ша
73;ло&
#1085;ы
...

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On May 23, 2017 at 23:03:01

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

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diana87 Posted:
You have to use
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bypass
Geo-restrictions
and get free
access while
...

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On May 02, 2017 at 12:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

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On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

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On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

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On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

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On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
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On Feb 15, 2017 at 21:16:51

Av8rix Posted:
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In The Forum:
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On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Canada
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kblack1971
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PostPosted: Wed Feb 14, 2007 2:49 pm    Post subject: Is there some kind of network status web page? Reply with quote Back to top

If anyone knows of one post it here please.

Or just some sort of known issues page that people can view... that would really save the support center a lot of calls.

The wait que for support is over 15 minutes long today.

Today the phone system is giving no dial ton, fast busies, number is not in service and call forwarding/simulring is forwarding sometimes or not for about 2 minutes. Really odd system behavior.

Kirk
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Trinijoy
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Posts: 143

PostPosted: Wed Feb 14, 2007 2:52 pm    Post subject: Reply with quote Back to top

There was an ICE storm here in New Jersey so it probably affected more then was throught. Give it time , it will be resolved.
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kblack1971
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PostPosted: Wed Feb 14, 2007 2:58 pm    Post subject: Reply with quote Back to top

hmm not sure that would cause such an effect like this because it comes through New York.

To add to my list of issues... I am now getting rigs from known numbers that are delayed many minutes coming in and theres noone on the other end. I just called that number from my cell phone and was unable to make the connection, "not in service" type message.

So I called the parties cell number and they are not on the other line and they have the same delayed ringing happening too.
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gemino
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Location: Hamilton, Ontario

PostPosted: Thu Feb 15, 2007 9:43 am    Post subject: Reply with quote Back to top

My Vonage service has been out for over 24hrs now and I still get no dial tone. Power cycling th adapter didn't help at all. There seems to be more ppl in the States experiencing the same problem but I've only seen two ppl mentioning it for Canada. I guess we're the unlucky few.

Update: Ok, apparently power cycling the adapter alone doesn't work. Got through to tech support and he said he did something at his end and had me power cycled everything on my end; modem, router and adapter. Now my Vonage service is back online and happy.
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Spounce
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PostPosted: Thu Feb 15, 2007 1:20 pm    Post subject: Reply with quote Back to top

Same problem here in Toronto yesterday. All calls to my number got a "number not in service message" and I was unable to make calls for much of the day. I have only had Voip for a couple of days, so am unsure as to whether I can depend on it. I couldn't reach tech support, and the Vonage website had no updates. Is it always this unreliable?
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kblack1971
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PostPosted: Thu Feb 15, 2007 2:13 pm    Post subject: Reply with quote Back to top

This service has been generally reliable. It has been going through growing pains as the pioneering of the system is still in it's infancy. Considering the mass undertaking of such a large scale version of Voip telecommunications network it's doing pretty good from a technical stand point.

Yes there are some interruptions in the network occasionally but it has to happen sometimes while the system matures.

Vonage Engineers should consider a user accessible network page that can give some real time view of interruptions and a status of repair or at least show that it is known and being dealt with. THIS WOULD ALLEVIATE A PILE OF CALLS TO TECHNICAL SUPPORT.
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DocMan
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Location: Prince Edward Island, Canada

PostPosted: Sun Feb 18, 2007 8:34 pm    Post subject: Reply with quote Back to top

I've had Vonage for over two years and have had VERY FEW problems with the service. Occasionally I will get a small issue...usually more of a minor annoyance than an issue. Perhaps my simulring won't ring my cell phone and the caller gets my voicemail when my cell didn't ring on my end. Sometimes calls going straight to voicemail with no ringing of my home Vonage line. Just little things like that. They usually work themselves out very quickly.

Any time I have had to call support, I have never had to wait any more than 5 minutes to talk to an agent and usually it is immediate. They are always extremely friendly and fix the issue very quickly. Customer Service...well...that's a different story for a different time and place. Don't even get me started on Customer Service. *LOL*

On the whole..Vonage is awesome! I would highly recommend it to anyone who makes a lot of long distance calls. Nothing better....so stick it to your local phone companies...they have been sticking it to us for years!!
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kblack1971
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PostPosted: Mon Feb 26, 2007 3:38 pm    Post subject: Follow this thread to here Reply with quote Back to top

This thread refreshed here http://www.vonage-forum.com/ftopic18705.html
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