No Dialtone!! Anybody else having this problem this morning?

Posts: 32

Woke up this morning to no dialtone on one of my 2 lines. This has happenned before and it appeared to be on Vonage end and cleared with time. Yes I reset my adapter and the same issue. Then while I was talking on the other line, the 2nd line went dead. Now no lines work. That has not happenned before. Network looks good. Just wondering if anyone else is seeing this today?

Posts: 129 · Posted: Wed Feb 14, 2007 9:40 am Post subject:

Yes. Same issue here. I am in PA. Network is fine, rebooted ATA, no luck...

Posts: 1 · New Forum Member Joined: Feb 12, 2005 Posts: 1

Same problem here. First, I did the standard procedure, unplugged the VT and wait a few min and then plug it back to the AC adaptor and it worked. A few min later no dial tone it seems they having issues.

From Vonage web account:

Quote:

Service Announcements
At this time some customers are experiencing intermittent issues receiving incoming calls. Our engineers are aware of the issue and are working towards resolving it as soon as possible.

Thank you for your patience in this matter and we apologize for any inconvenience this may cause.

I hope they fix it soon.

Posts: 13 · Vonage Forum Associate Joined: Jan 23, 2007 Posts: 13

Ditto here in North Jersey... however it WAS working around 8am for me. Now I get nothing and I've tried resetting the router a few times too... No dialtone.

Vonage ****. Web site won't let me login either - what good is the service status if they don't post it somewhere PEOPLE CAN GET TO IT.

After 2 years of being a customer this really is starting to get to me. Verizon never had outtages like this and now I have Fiber - I should switch back...

Posts: 7 · New Forum Member Joined: Mar 08, 2004 Posts: 7

I've got a personal line and a business line. Both are dead this morning. Internet is great.
As I'm typing this, the personal line now has dial tone, but the business line is still dead. And I've got an important conference call in 20 minutes. Called Tech Support, and got the "There is no one to answer your call right now. Call back later."
Arrrggghhh!

Posts: 43 · Full Forum Member Joined: Nov 27, 2006 Posts: 43

same here - in central NJ -

problem is calling in we get 'nobody available to take your call' !!!

Posts: 2 · New Forum Member Joined: Mar 07, 2005 Posts: 2

I am having the same problem. Both my lines in Florida don't work, even after resetting adapter, and a friend in California is reporting she is having the same problem.

Posts: 129 · Posted: Wed Feb 14, 2007 9:42 am Post subject:

From the Vonage Dashboard:

At this time some customers are experiencing intermittent issues receiving incoming calls. Our engineers are aware of the issue and are working towards resolving it as soon as possible.

Thank you for your patience in this matter and we apologize for any inconvenience this may cause.

[I]

Posts: 1 · New Forum Member Joined: Apr 05, 2006 Posts: 1

I also am having to restart computer to get back dia tone. Any news from Vonnage officail site?

Posts: 32 · Posted: Wed Feb 14, 2007 9:44 am Post subject:

I figured it was not just me. Thanks for the input. Guess we will just have to wait.