Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
MichaelMub Posted:
PORN...
In The Forum:
Hard Wiring - Installation
Topic:
The best pron
On Dec 05, 2016 at 22:20:50

Wickyvum Posted:
blocking viagra
viagra emails
viagra without a
doctor
prescription
ed treatments
...

In The Forum:
Hard Wiring - Installation
Topic:
Set-up tight-fisted generics no medicine
On Dec 05, 2016 at 17:40:46

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

MichaelMub Posted:
PORN...
In The Forum:
Vonage
Topic:
The best pron
On Dec 04, 2016 at 10:22:56

Dwightkaw Posted:
kredyt bez
zaświadcze
24; kredyt bez
zaświadcze
24; o dochodach
...

In The Forum:
Vonage
Topic:
kredyt bez zaświadczeń
On Dec 03, 2016 at 03:27:10

Kevingrarl Posted:
Су
95;ас&
#1085;иl
1;
пі
76;пр&
#1080;&
...

In The Forum:
Vonage
Topic:
Сучас&
On Dec 02, 2016 at 12:51:38

IsaawUnace Posted:
does cialis work
as well as cialis
add.cgi buy
cialis cialis
the team <a
...

In The Forum:
Vonage
Topic:
Condition good pill instead of ed
On Dec 01, 2016 at 11:11:59

MatrickVop Posted:
buy cialis today
columbus oh
generic cialis
buy cialis online
registered users
...

In The Forum:
Vonage
Topic:
Classify miserly pills no means
On Nov 28, 2016 at 10:42:47

dracossumo Posted:
Ко
84;па&
#1085;иn
3; Tritel
пр
77;до
...

In The Forum:
Vonage
Topic:
&#1048;&#1085;&#1090;&#1077;&#1088;&
On Nov 27, 2016 at 23:00:39

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
Dispatcher35
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 08, 2004
Posts: 19
Location: Massachusetts

PostPosted: Wed Feb 14, 2007 2:42 pm    Post subject: Reply with quote Back to top

Now this is starting to become total BS! I was up and down all morning then my fax line was fine and my voice line was able to make outgoing calls but incoming calls went to never never land. Now I'm stiing here watching the green light flash on my VT1000.

I just checked the dashboard on the website and there are no service announcements there at this time.
View user's profile Send private message Visit poster's website AIM Address
thrllskr
Vonage Forum Associate
Vonage Forum Associate


Joined: Jan 23, 2007
Posts: 12

PostPosted: Wed Feb 14, 2007 2:42 pm    Post subject: Reply with quote Back to top

2:42pm.

Great, now callers get "The person you are trying to reach is not accepting calls at this moment. Please try your call again later." So now my coworkers and clients probably think I'm out slacking off in the snow! Unreal...
View user's profile Send private message
VonageTPA
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Jul 11, 2005
Posts: 1715
Location: Florida (usually)

PostPosted: Wed Feb 14, 2007 2:52 pm    Post subject: Reply with quote Back to top

Djinn wrote:
I'm not faulting Vonage for the outage... When the U.S. telephone network was in its infancy, I'm sure they had their share of problems. <snip>


You may not be willing to, but I'll 100% fault Vonage on this one. Their system failed, no question about that part. Voip is a mature technology now. Emergency services (fire/police/EMS), hospitals, and large corporations now use Voip in critical areas without downtime. The flexible nature of Voip makes it very easy to re-route and have backup servers.

Now, if Vonage was enduring conditions similar to what some of my facilities underwent during the FL hurricanes (roofs ripped off, 6 FEET of water in the 1st floor of a building, 130+mph sustained winds, gusting to 160mph, 2 weeks without power), I'd have some sympathy...BUT, even with all of that, I didn't experience downtime. I only have a couple of people working with me and we're small beans. Vonage has 100s of people working in IT, plenty of resources to build a redundant network. They apparently have decided not to, from the appearance of today's outages and their response.

jungleland wrote:
Use your head...Pretty much every single Vonage user is going to the website for info, that is overloading the servers...Make sense?


Not really. Their website should be capable of handling it. This certainly is not the first outage Vonage has ever had, so they should know what to expect. Wouldn't it be great if the water & power companies worked like Vonage did today? There goes your morning shower, because you know from ~6am-9am is when the majority of people get ready in the morning, so there wouldn't be enough water to go around. Likewise for power. Imagine having a major heatwave come through, only to have the power company go, "We didn't know everyone would want to use their air con when it gets hot out." Or considering Vonage's response today, there'd be NO response. Unacceptable. I find it even more unacceptable considering my work is very similar, so I understand the challenges they face.

As an aside, I'm not bashing Vonage here for the sake of bashing Vonage. Customer service and planning, mainly lack thereof, is something I've been complaining about since day 1. I'd also like to point out that other companies have had issues similar to this. Florida Power & Light was totally unprepared to handle the devastation caused by Hurricane Wilma in 2005. Their customer service #'s were totally useless and unreachable. When you could get through, all you got was a recording stating the obvious, a hurricane went through. No estimates, nothing. Even the special # for mission-critical places (hospitals, fire stations, shelters, etc) didn't work.

Still some intermittent issues with Vonage for me (2:51pm)

_________________
ISP: Varies depending where I'm at.
Vonage: Linksys RTP300
Router: IPCop 1.4.10
Phones: various
Total calls since Jul 24, 2005: 4,794 calls
Total Minutes since Jul 24, 2005: 25,552 minutes
View user's profile Send private message
Jazzhead
New Forum Member
New Forum Member


Joined: Feb 14, 2007
Posts: 1

PostPosted: Wed Feb 14, 2007 2:53 pm    Post subject: No Dial Tone and no tech support call or call back... lame.. Reply with quote Back to top

They must be having some serious issues the web site isn't even working correctly. My phone is all over the place and calling them or at least for today is worthless -- you can't leave a message and just get kicked off the call i.e "there is no one here to take your call". I wonder if Charter Voip service is better the rates are the same.
View user's profile Send private message
rebus
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 04, 2004
Posts: 448
Location: Tampa Bay

PostPosted: Wed Feb 14, 2007 2:54 pm    Post subject: Reply with quote Back to top

Status update.

Around 10:45 a.m. Eastern, our inbound and outbound service returned to normal.

However, around 2:15 p.m. we're back to no inbound or outbound calls again. Callers get fast busy from landlines, or dropped calls from cell. Outbound calls give us dead air and nothing more.

But hey, at least we have a dialtone....
 
View user's profile Send private message
Trinijoy
Vonage Forum Senior
Vonage Forum Senior


Joined: Dec 22, 2005
Posts: 143

PostPosted: Wed Feb 14, 2007 2:57 pm    Post subject: Reply with quote Back to top

Hey VonageTPA, what does MVM stand for on this forum? and what does the TPA stand for?
View user's profile Send private message Yahoo Messenger
rebus
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 04, 2004
Posts: 448
Location: Tampa Bay

PostPosted: Wed Feb 14, 2007 3:03 pm    Post subject: Reply with quote Back to top

My guess is MVM is "most valuable member" (like sports MVP) and TPA stands for Tampa, since his sig lists Florida as his location.

 
View user's profile Send private message
Trinijoy
Vonage Forum Senior
Vonage Forum Senior


Joined: Dec 22, 2005
Posts: 143

PostPosted: Wed Feb 14, 2007 3:06 pm    Post subject: Reply with quote Back to top

I was thinking "TelePhone Adapter" actually.
View user's profile Send private message Yahoo Messenger
rebus
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 04, 2004
Posts: 448
Location: Tampa Bay

PostPosted: Wed Feb 14, 2007 3:07 pm    Post subject: Reply with quote Back to top

Maybe. But it's common among the local folks around here to abbreviate Tampa as Tpa.
 
View user's profile Send private message
mattisking
New Forum Member
New Forum Member


Joined: Mar 22, 2005
Posts: 2

PostPosted: Wed Feb 14, 2007 3:09 pm    Post subject: Reply with quote Back to top

Charlotte, NC here... My line is still down. Logging into my account I get this:

We apologize for any inconvenience, but we are currently
upgrading to provide you with better and faster service.

For assistance with your account, just call us toll-free at:

US: 1-VONAGE-HELP (1-866-243-4357)
UK: 0800-652-5099
CA: 1-877-272-0528

Please feel free to check back in just a bit.

Thank you for your patience and understanding!
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New anthonybc3
New Today 2
Yesterday 7
Total 99018

Who Is On Site
Visitors 89
Members 0
Total 89


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.90
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.76 Seconds and 496 Pages In The Last 60 Seconds
The Vonage VoIP Forum