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Olgaboita Posted:
Here and ended the
craze week in new
York in 2017.
Great week I'll
tell you, but not
...

In The Forum:
Hard Wiring - Installation
Topic:
Inexperienced York Fashion Week 2017
On Feb 19, 2017 at 15:11:00

JeffreyNuh Posted:
Це
83;ый
де
85;ь
ег
86;
...

In The Forum:
Hard Wiring - Installation
Topic:
фото д&
On Feb 19, 2017 at 14:44:51

Aaronjanic Posted:
Мы
пр
80;се&
#1083;и
за
...

In The Forum:
Hard Wiring - Installation
Topic:
имена &
On Feb 19, 2017 at 00:21:48

Martintet Posted:
Гл
03;дя
ме
78;ду
...

In The Forum:
Hard Wiring - Installation
Topic:
откро&
On Feb 18, 2017 at 08:15:59

BigNewsMof Posted:
BREAKING
NEWS!!!!!!!! ->
http://breakingnew
s.goohle.co.ua
...

In The Forum:
Hard Wiring - Installation
Topic:
BREAKING NEWS!!!!!!!! -> http://breakingnews.goohle.co.ua
On Feb 18, 2017 at 05:27:24

BigNewsMof Posted:
BREAKING
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...

In The Forum:
Vonage
Topic:
BREAKING NEWS!!!!!!!! -> http://breakingnews.goohle.co.ua
On Feb 18, 2017 at 04:51:28

BigNewsMof Posted:
BREAKING
NEWS!!!!!!!! ->
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In The Forum:
Fax - Tivo - Alarms
Topic:
BREAKING NEWS!!!!!!!! -> http://breakingnews.goohle.co.ua
On Feb 18, 2017 at 04:25:08

BigNewsMof Posted:
BREAKING
NEWS!!!!!!!! ->
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...

In The Forum:
Fax - Tivo - Alarms
Topic:
BREAKING NEWS!!!!!!!! -> http://breakingnews.goohle.co.ua
On Feb 17, 2017 at 13:06:26

BigNewsMof Posted:
BREAKING
NEWS!!!!!!!! ->
http://breakingnew
s.goohle.co.ua
...

In The Forum:
Fax - Tivo - Alarms
Topic:
BREAKING NEWS!!!!!!!! -> http://breakingnews.goohle.co.ua
On Feb 17, 2017 at 05:54:19

BigNewsMof Posted:
BREAKING
NEWS!!!!!!!! ->
http://breakingnew
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...

In The Forum:
Fax - Tivo - Alarms
Topic:
BREAKING NEWS!!!!!!!! -> http://breakingnews.goohle.co.ua
On Feb 17, 2017 at 05:33:48


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su_A_ve
Full Forum Member
Full Forum Member


Joined: Nov 27, 2006
Posts: 56

PostPosted: Wed Feb 14, 2007 10:23 am    Post subject: Re: Customer Service? What customer service? Reply with quote Back to top

eurbani wrote:
Vonage has arguably the worst customer service of any company out there. Obviously there is a major outage this morning and what do they do? Send all of the calls to a message that no one is there to take calls.

I've already removed my Vonage fax line after more than 5 hours on the phone with support. Maybe it is time to remove them all.


Gosh - I'm not sure if I rather deal with bad english overseas or with NJ attitude !!! I got thru to their NJ call center and gosh - they are being obnoxious and rude !

Their answer to the problems is "It's rare but it can happen"

No ETA as to when it would get fixed..

It's insane !
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thrllskr
Vonage Forum Associate
Vonage Forum Associate


Joined: Jan 23, 2007
Posts: 12

PostPosted: Wed Feb 14, 2007 10:26 am    Post subject: Reply with quote Back to top

Right now i can make outbound calls but incoming calls just do nothing. I tried from my cell and I don't get an error, a ring or anything. I just get dropped after about 10 seconds.
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su_A_ve
Full Forum Member
Full Forum Member


Joined: Nov 27, 2006
Posts: 56

PostPosted: Wed Feb 14, 2007 10:27 am    Post subject: Reply with quote Back to top

Incoming is still down...

"This line is not in service"

If you have a business that depends on this, you should know who to call !!!
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Djinn
Vonage Forum Junior
Vonage Forum Junior


Joined: Sep 07, 2005
Posts: 34

PostPosted: Wed Feb 14, 2007 10:29 am    Post subject: Reply with quote Back to top

Just an update - I'm able to reach the Vonage website and log in. There was no mention of the outage.
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Trinijoy
Vonage Forum Senior
Vonage Forum Senior


Joined: Dec 22, 2005
Posts: 143

PostPosted: Wed Feb 14, 2007 10:31 am    Post subject: There is major issue.... Reply with quote Back to top

********------------Note from Vonage rep-----------************

Which is me.

There is a major outage right now with Vonage. Incoming calls are intermittent, and lines are failing to register and get dial tone.

Please do not call in as call volume is very high. They are working on it, and the outage most likely due to the ice storm here in New Jersey.
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ibcs
New Forum Member
New Forum Member


Joined: Mar 07, 2005
Posts: 4

PostPosted: Wed Feb 14, 2007 10:32 am    Post subject: Reply with quote Back to top

All Vonage lines came back up about 10:00 EST. Seems like whatever it was has been fixed.
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su_A_ve
Full Forum Member
Full Forum Member


Joined: Nov 27, 2006
Posts: 56

PostPosted: Wed Feb 14, 2007 10:33 am    Post subject: Reply with quote Back to top

Even their web server can't take the load - wanted to set up forwarding/simulring/voicemail just in case any of those would work, but now the web site seems dead...
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Trinijoy
Vonage Forum Senior
Vonage Forum Senior


Joined: Dec 22, 2005
Posts: 143

PostPosted: Wed Feb 14, 2007 10:36 am    Post subject: No. Reply with quote Back to top

No.

Lines are failing intermittently, and a automated message has now been posted.

It's affecting inbound AND outbound calling.


Last edited by Trinijoy on Wed Feb 14, 2007 10:37 am; edited 1 time in total
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su_A_ve
Full Forum Member
Full Forum Member


Joined: Nov 27, 2006
Posts: 56

PostPosted: Wed Feb 14, 2007 10:37 am    Post subject: Reply with quote Back to top

ibcs wrote:
All Vonage lines came back up about 10:00 EST. Seems like whatever it was has been fixed.


Incoming just came back... I'd say no ealier than 10:30am...
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jungleland
New Forum Member
New Forum Member


Joined: Feb 14, 2007
Posts: 7

PostPosted: Wed Feb 14, 2007 10:37 am    Post subject: Reply with quote Back to top

su_A_ve wrote:
Even their web server can't take the load - wanted to set up forwarding/simulring/voicemail just in case any of those would work, but now the web site seems dead...




Use your head...Pretty much every single Vonage user is going to the website for info, that is overloading the servers...Make sense?
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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