No Dialtone!! Anybody else having this problem this morning?

Posts: 1 · New Forum Member Joined: Nov 30, 2006 Posts: 1

Same problem in Kentucky.
Hey, it's working now!

Posts: 44 · Full Forum Member Joined: Nov 01, 2005 Posts: 44

We just had a 15 minute (at least) outage here in New York City. Just came back though.

Posts: 1 · New Forum Member Joined: Feb 14, 2007 Posts: 1

I have two phone lines and a fax line. They're all down as well. No dial tone at all. They worked earlier this morning.

This is in Indiana.

Posts: 39 · Vonage Forum Junior Joined: Nov 27, 2006 Posts: 39

su_A_ve wrote:

same here - in central NJ -

problem is calling in we get 'nobody available to take your call' !!!

Got thru with the cell - on hold now...

I had lines go bad, but it was twice in 20 years with Verizon... Comcrap did go down a few times...

Is anyone getting incoming calls rerouted ?

Posts: 129 · Posted: Wed Feb 14, 2007 9:46 am Post subject:

The Network Availability Number feature does not work either. You get a fast busy signal when trying to call a VG number.

Grrr....

I wonder if this has to do with the storm in the northeast.

Posts: 2 · New Forum Member Joined: Feb 14, 2007 Posts: 2

When I pick up either line, it says "This telephone can not connect to the vonage network" It looks like the entire Vonage phone network is down worldwide?

I wonder what their policy is on refunds for service disruption?

My phone worked just about 45 minutes ago. now its down

Posts: 1 · New Forum Member Joined: Feb 14, 2007 Posts: 1

Same in New Hampshire.

Posts: 2 · New Forum Member Joined: Feb 14, 2007 Posts: 2

Looks like I posted too soon. My service is back now. Just a brief outage. I wonder how widespread it was?

Posts: 3 · New Forum Member Joined: Feb 14, 2007 Posts: 3

I don't think it's back yet. We can now make outgoing calls from the Vonage line, but all incoming calls are still failing. Earlier this morning, the incoming calls would receive a rapid busy. Now the caller hears ringing, but there's no ring here on my Vonage line. And the voicemail never picks up. So my customers think I'm just not answering the phone. Not good!

I just tried another incoming call (from an "old fashioned" analog line) and we're back to the rapid busy signal.

Posts: 39 · Vonage Forum Junior Joined: Nov 27, 2006 Posts: 39

Back up in Central NJ - We had picked up the phone to make a call and at first there was dialtone but after dialing it went to a fast busy.

Then, we got the 'cannot register' message...

Now - say after 15-20 minutes is back up. But for how long ???