Audio broken with call forwarding (simulring, network avail)

Posts: 42

A new problem has turned up today.

If we receive a call via call forwarding of any sort, we get one-way audio.

eg: if I set the main number to simulring to my cell phone, softphone, and our telco landline, if I answer any of them, the audio is one-way.

If I set the network availability number to one of the above (eg: landline), and unplug the motorola vt1005 adapter, the call that arrives on the landline is one-way.

However, if I answer the calls on the vt1005 directly, it works. If the call is allowed to forward to voicemail, the voicemail session is 2-way as well.

Even though it is irrelevant to the situation, my vt1005 is plugged directly into either the cable modem (comcast), or the dsl modem (sonic.net). Both have multiple IP addresses with NO NAT, and no firewall. It is irrelevant because the loss of audio happens the same even when my home network is not involved in any way (ie: sbc -> vonage core network -> network availability number -> sbc)

Is anybody else seeing this? Can somebody confirm that it is working for them?

My home number was originally ported from SBC to Vonage via Focal communications corp.

Posts: 42 · Posted: Wed Feb 14, 2007 5:49 am Post subject:

Well, whatever happened, it is now working. It started working again today just as mysteriously as it stopped.

Posts: 23 · Vonage Forum Associate Joined: Feb 19, 2007 Posts: 23

check your bandwith

Posts: 414 · Posted: Mon Feb 19, 2007 4:38 pm Post subject:

mariah wrote:

check your bandwith

Uh.... Call forwarding/simulring doesn't have anything to do with his bandwidth(at all). Besides, 5 days ago he said this issue was resolved. This was over the 13-14th, this is when Vonage was having its major outage which probably accounts for strange behavior on calls like we see here.