Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
sproc
New Forum Member
New Forum Member


Joined: Feb 04, 2007
Posts: 3

PostPosted: Sun Feb 04, 2007 11:37 pm    Post subject: Activating retail device without messing up rebate Reply with quote Back to top

Apparently I fail at legalese.

Today I purchased a telephone adapter (D-Link VTA-VR) for $40 from my local CompUSA because they $140 in rebates (so free plus an extra $100 back). However, the rebate form is quite vague as to how I need to activate without voiding the rebate.

It says I must activate Vonage with 15 days. Easy enough. I assumed I'd go to www.vonage.com, click the Activate Your Store-Bought Device button, and then use my new Vonage account number on the CompUSA rebate.

But, then I notice the rebate form says "Purchases made at www.vonage.com are not eligible." Well, I purchased the device at CompUSA and was going to simply Activate it at www.vonage.com. Or does that count as purchasing the service at www.vonage.com?

Calling Vonage was no help ("it's not our offer so we don't know"), which makes sense. But the people at CompUSA didn't know either. Swell.

So, do I need to drive all the way back to CompUSA to activate this thing (or worse, return it and re-buy it so they're both on the same receipt), or can I just activate at www.vonage.com and still get the CompUSA rebate? It seems like the rebate would have said "you must activate at the store" if that really was a requirement, but it's not like they'd be sad if your rebate was invalid. I really don't want to mess this up since by the time I get a rejection from the rebate dept., it'll be way too late to sign up the right way.
View user's profile Send private message
Darrell_G
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 05, 2005
Posts: 881

PostPosted: Mon Feb 05, 2007 9:18 am    Post subject: Reply with quote Back to top

You have to activate the Vonage service within 15 days of your purchase of the D-Link VTA-VR from CompUSA to receive your rebate. Go to vonage.com, click the "Bought Vonage at a Store" Go button select "I bought my Vonage device at retail and want to activate a new account" and continue from there. Follow the remaining directions and you should be OK.

Quote:
But, then I notice the rebate form says "Purchases made at www.vonage.com are not eligible." Well, I purchased the device at CompUSA and was going to simply Activate it at www.vonage.com. Or does that count as purchasing the service at www.vonage.com?


You did NOT make the purchase at vonage.com, you made the purchase at CompUSA. You do NOT need to return anything back to CompUSA...just simply activate the device at vonage.com within 15 days of the purchase, mail your rebate forms accordingly and you should receive your rebate.
View user's profile Send private message
mundy5
Member of the Week
Member of the Week


Joined: Feb 28, 2005
Posts: 1179

PostPosted: Mon Feb 05, 2007 12:59 pm    Post subject: Reply with quote Back to top

I concur with Darrell. The rebate is simply saying that you cannot order an adapter from Vonage which is usually free plus shipping and handling and any activation charges... The rebate is not going to let you claim it for this kind of purchase.

The only way to activate a store bought one is to either call Vonage directly or go to their website as you indicated in your original post. You do not need to go back to compusa for activation.

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
View user's profile Send private message
mike1970
New Forum Member
New Forum Member


Joined: Apr 06, 2007
Posts: 1

PostPosted: Fri Apr 06, 2007 7:33 am    Post subject: Reply with quote Back to top

I went for the same deal but I purchased my device @ Circuit City.

Following all of the hoops and what not I sent off my rebate form BUT the rebate center is saying the purchase was made outside of the promotion period. In reviewing the issue with them they admitted that they were not informed by Vonage that the promotion period was extended. They stated that they had an end date of 12/31/06 and not the Feb. deadline (as stated in the rebate form that I filled out).

So after now 4 phone calls and two resubmits of the form highlighting the end date.. They still will not honor the rebate!

So now I have looped Vonage in directly to see if they can offer assistance but at this time I think it might be a lost cause and I will end up switching service.

Has anyone else had a difficult time getting a rebate out of them?
View user's profile Send private message
roscopco
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 08, 2006
Posts: 1326

PostPosted: Fri Apr 06, 2007 7:52 am    Post subject: Reply with quote Back to top

Mail in Rebates are scams, you wait forever for the payment and the company is hoping that you forget to send it in.

Always check the date of the rebate promotion.
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Fri Apr 06, 2007 1:16 pm    Post subject: Reply with quote Back to top

In any case I would read the rebate offer very carefully before assuming that I'll get $100 more back than I paid for the device. Most rebates read "up to $xxx", but will not pay back more than you laid out.

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New hectordc69
New Today 3
Yesterday 10
Total 99060

Who Is On Site
Visitors 110
Members 0
Total 110


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.84
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.71 Seconds and 395 Pages In The Last 60 Seconds
The Vonage VoIP Forum