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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

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Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

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Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

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IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

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IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

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W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

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A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

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Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

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Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

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LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Canada
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PostPosted: Sat Feb 03, 2007 1:14 pm    Post subject: Choppy incoming audio with VPhone Reply with quote Back to top


Just took our Vonage box and vphone down to Argentina and I desperately need to hook it up for work!!

The problem is that the ISP here has provided me with a DSL/USB modem which works fine for getting the computer here online. Unfortunately it does not allow me to hook up my Vonage phone (which works with ethernet only).

As an alternative I have a V-phone USB stick which I plugged into the other USB slot on the computer. I´ve made multiple calls all of which have reported back that the outgoing audio is spectacular (ie:they hear me crystal clear), but the incoming is rubbish (I can´t hear them at all)! It is consistently choppy as if the incoming data is bottlenecking somewhere.

I have disabled the firewall and virus software on the computer. This has not helped.

Does anybody have any ideas? Here is the data I pulled off of which I do not understand at all.

Any ideas at all would be SO appreciated. Thank you very much


Media Quality MOS 4.1 / 5.0
(Best with G.729 is 4.2)

Degradation Sources
Codec 0.83 90.6%
Latency 0.09 9.3%
Packet Discards 0.00 0.0%
Packet Loss 0.00 0.0%

Codec G.729 (CS-ACELP at 8kbps,
10ms RTP payload,
40kbps IP BW)
Latency 296 ms
Packet Discards 0.0%
Packet Loss 0.0%
Loss Periods Min: 0 ms
Avg: 0 ms
Max: 0 ms
No Loss

Jitter Min: 0 ms
Avg: 5 ms
Max: 15 ms
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Posts: 92

PostPosted: Sat Feb 10, 2007 3:49 am    Post subject: Reply with quote Back to top


It is fairly rare to have an issue with inboud audio when outbound audio works fine. That being said I would increase the RTP payload (a.k.a ptime) to 20ms and if possible on the V-Phone increase the jitter buffer to the maximum. Most likely Vonage support would be able to do this for you.

- Kukk
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