Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
caralmar
Full Forum Member
Full Forum Member


Joined: Sep 27, 2005
Posts: 42

PostPosted: Wed Feb 07, 2007 12:51 pm    Post subject: Reply with quote Back to top

I just switched too... however in my case, the first rep told me he couldn't do it and had to get someone from "Advanced Billing" to assist. While we waited for them to pick up, he tried to sell me an 800 number w/ 100 inbound minutes included.

Advanced Billing lady switched me over in about 10 min, after she read this long script of terms. Here's my breakout:

*******************************************************************
Item Quantity Unit Subtotal
*******************************************************************
Activation Fee 1 $0.00 $0.00
Annual Residential Premium Unlimited Plan 1 $225.00 $225.00
Regulatory Recovery Fee 11 $0.99 $10.89
Emergency 911 Cost Recovery 11 $0.99 $10.89
------------------------------------
Local Communications Service Tax: $13.62
Federal Universal Service Fee: $13.33
State Gross Receipts: $5.85
------------------------------------
Total: $279.58
View user's profile Send private message
bhvslanger
New Forum Member
New Forum Member


Joined: Oct 13, 2006
Posts: 4

PostPosted: Wed Feb 07, 2007 6:39 pm    Post subject: Re: what fees Reply with quote Back to top

there is only 911 cost recovery fee and regulatory recovery fee which both are mandatory and youve paid them on every phone bill you've ever had. 1.98 in fees-lower then any company out there[quote="Steve48"][quote="roscopco"]Hey Steve, what fees are you talking about?

I would think that price is before taxes, no one includes taxes on a quote.[/quote]

No, but Sheezhot may have been quoting a total.

Right now I'm paying a total of about $19.17 +/- for the $15 plan. Granted that $4 isn't an enormous amount of money, it does amount to around 27%, which is a big deal in anyone's book. Approximately half is tax that is passed on to government agencies, and the other half stays in Vonage's coffers as fees that they are permitted, but not required, to collect. Since the big deal with Vonage is low cost, I would be happier if they refused any "fees" and just set their base price at what they think they need in order to make their business work. I don't care for hidden costs.[/quote]
View user's profile Send private message Send e-mail Visit poster's website
jag62
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 07, 2007
Posts: 10

PostPosted: Fri Feb 09, 2007 11:20 am    Post subject: $239.99 /year Annual Residential Premium Unlimited Plan Reply with quote Back to top

Well 3 days later and still no luck. I even got an email inviting me to signup for the pre-pay plan. I am being told that since I am a retail customer (purchased at a store) 3+ yrs ago, they can not give me that plan. Has anybody else had this problem?
View user's profile Send private message
rebus
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 04, 2004
Posts: 448
Location: Tampa Bay

PostPosted: Mon Feb 12, 2007 6:07 pm    Post subject: Reply with quote Back to top

Can someone confirm that the pre-paid plan is NON-refundable if we cancel service at some point during the year?

It's customary in situations where you get a discount for annual pre-payment, if you cancel early, they re-calculate your total charge based on the normal (non-discounted) rate (x) the number of months of service used.
 
View user's profile Send private message
NEWCASTLE
Full Forum Member
Full Forum Member


Joined: Mar 04, 2006
Posts: 62

PostPosted: Tue Feb 13, 2007 10:37 pm    Post subject: Reply with quote Back to top

Here is what it said at the bottom of the email I received.

†One year commitment required for promotional offer. No refund for early termination. Automatic renewal of annual plan unless customer provides timely notice. Rates exclude: broadband service, regulatory and activation fees and certain other charges, equipment, taxes, & shipping. International calls billed per minute. Alarms and other systems may not be compatible. Offer valid in the US only.
View user's profile Send private message
rebus
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 04, 2004
Posts: 448
Location: Tampa Bay

PostPosted: Wed Feb 14, 2007 11:19 am    Post subject: Reply with quote Back to top

Thanks, exactly the info I needed.

Given how much money is at risk vs. the small amount saved by pre-paying, I can't find any compelling reason in favor of it-- not without an escape provision.
 
View user's profile Send private message
VonageTPA
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Jul 11, 2005
Posts: 1715
Location: Florida (usually)

PostPosted: Wed Feb 14, 2007 11:18 pm    Post subject: Reply with quote Back to top

Considering there's other Voip providers who offer the same basic package for $200 INCLUDING fees and V* isn't offering any sort of refund...especially with today's outage... I think I'm going to hold off on this one for a little bit.

_________________
ISP: Varies depending where I'm at.
Vonage: Linksys RTP300
Router: IPCop 1.4.10
Phones: various
Total calls since Jul 24, 2005: 4,794 calls
Total Minutes since Jul 24, 2005: 25,552 minutes
View user's profile Send private message
squeezix
New Forum Member
New Forum Member


Joined: Mar 18, 2005
Posts: 1

PostPosted: Mon May 07, 2007 12:41 am    Post subject: Reply with quote Back to top

VonageTPA wrote:
Considering there's other Voip providers who offer the same basic package for $200 INCLUDING fees...


Well, they've come down a little farther in their price. What the Vonage computer just told me was:

Quote:
Your New Rate Plan Choice:
$239.99/year Annual Residential Premium Unlimited Plan

Summary of Charges:
Annual Residential Premium Unlimited Plan $215.00
New Rate Plan Activation Charge $0.00
Regulatory Recovery Fee $10.89
Emergency 911 Cost Recovery $10.89
Federal Universal Service Fee $14.16
Total Amount $250.94


I believe that that includes all of my taxes for the year. So $215 now for the base price, and $250.94 (for me) for the "complete" price. That nudges Vonage closer to your $200 comparison.

(None of the above numbers in the above quote can be made to add up to $239.99/year, of course.)
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New leomt16
New Today 2
Yesterday 10
Total 99059

Who Is On Site
Visitors 98
Members 0
Total 98


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.84
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.74 Seconds and 822 Pages In The Last 60 Seconds
The Vonage VoIP Forum