Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Bruafekkay Posted:
agreed dingy
anybody, obviously
if the quarters is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
granit stelen beefy
On Dec 08, 2016 at 19:41:55

Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
mejoyce
New Forum Member
New Forum Member


Joined: Feb 01, 2007
Posts: 3

PostPosted: Thu Feb 01, 2007 5:54 pm    Post subject: Service loss AND digital display disruption Reply with quote Back to top

I have no dial tone, but no problems with internet. This has happened twice today - it was fixed once already, but it's happened again. Here's my info (I have Comcast Broadband, in Chicago):

1. The exact network setup. Mention the make and model number of the devices in your network.
-One iMac, Linksys WRT 54G wireless router, C, DLink VTA-VD adapter, Motorola MD7261 5.8ghz digital
phone

2. The make and model number of your modem.
-DLink VTA-VD adapter

3. The model number of the Power Adapter.
DLink VTA-VD adapter

4. The WAN MAC address of your Vonage device.
-where do I find this? The Mac ID is 00179AC09C45

5. The light status of your Vonage device.
-All lights on and solid

6. Are you able to access the Internet through your Vonage device?
-yes

7. Have you connected your phones to the existing home wiring?
-yes

Also, first one and now both of my phone handsets have no digital displays. This has corresponded with outages - is it possible that because I didn't buy a phone from Vonage that the system has shorted out the displays? Now I have no Caller ID or phonebook.
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Thu Feb 01, 2007 8:38 pm    Post subject: Re: Service loss AND digital display disruption Reply with quote Back to top

mejoyce wrote:
Also, first one and now both of my phone handsets have no digital displays. This has corresponded with outages - is it possible that because I didn't buy a phone from Vonage that the system has shorted out the displays? Now I have no Caller ID or phonebook.


No, the Vonage equipment doesn't much care what kind of phone you use. Exception: If the phone is a two line phone, then there are issues with the D-link VTA, and there are potential issues using the VTA with home wiring. Do you have more than one active line on your house wiring, Vonage or otherwise?

It really sounds as if the phone itself may have gone bad. Start by disconnecting from the house wiring and plugging the phone directly into the VTA. If that doesn't work, try to get hold of a simple analog phone and see if that works when plugged directly into the VTA.

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
mejoyce
New Forum Member
New Forum Member


Joined: Feb 01, 2007
Posts: 3

PostPosted: Thu Feb 01, 2007 9:04 pm    Post subject: Reply with quote Back to top

Nope, we only have one phone line. Vonage has moved my port 1 settings to port 2, but that still hasn't fixed the problem.

And now I realize that no, my phone isn't hooked up to the house, it's plugged directly into the Vonage adapter.

Any other suggestions? They don't seem to be able to fix this, and our cell reception in our house is awful, which means I have to go outside (in Chicago in winter) to get a decent signal. I've only been a customer for about three months, and I'm already fed up.
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Thu Feb 01, 2007 10:40 pm    Post subject: Reply with quote Back to top

Have you tried a different phone? It really sounds like a non-Vonage related telephone failure. I can't imagine how the Vonage adapter could have caused the phone display to go awry.

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
mejoyce
New Forum Member
New Forum Member


Joined: Feb 01, 2007
Posts: 3

PostPosted: Fri Feb 02, 2007 12:44 am    Post subject: Reply with quote Back to top

Thanks - the phone is working again, but the display is lost for good, I fear. They are two separate problems, but it just seemed too coincidental that when each display went dead, it was during a Vonage outage.

Even though it's a pretty new phone (less than a year old), I'm going to see if a battery replacement will help. Wouldn't that just be the kicker???

Thanks for your help. Hopefully I won't have another service outage again soon.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New jinkikkDup
New Today 2
Yesterday 9
Total 99046

Who Is On Site
Visitors 91
Members 0
Total 91


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.99
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.72 Seconds and 1153 Pages In The Last 60 Seconds
The Vonage VoIP Forum