Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
mikebrown Posted:
Hello
there, Please
check out -
http://www.vonage-
forum.com/home-wir
ing-installation-g
uide.html
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21


Vonage VoIP Forums

Vonage In The News
Vonage Expands International Presence with Investments in Asia Pacific Region

Vonage to Present at the Oppenheimer 20th Annual Technology, Internet & Communications Conference

Syndication

Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
Luke
Vonage Forum Associate
Vonage Forum Associate


Joined: Oct 11, 2004
Posts: 11

PostPosted: Tue Oct 26, 2004 8:30 pm    Post subject: Local Incoming Calls are "Long Distance" to my nei Reply with quote Back to top

Have been using the service for several days. Lots of outgoing calls, but VERY few incoming. Outgoing calls are exceptionally good quality, and the system seems to be very reliable.

PROBLEM: Today I discovered that anyone calling in from my local exchange, even my next-door neighbor, must dial a "1" or a "0" first, making it a TOLL CALL. THIS IS A DEAL KILLER if it can't be fixed.

As it turns out, I selected the AREA CODE (336) which I currently have with Sprint, my local phone company. The 336 area is quite large, and Vonage assigned me a 336-329-XXXX number. Unfortunately the 329 exchange is 150 miles from here, and incoming calls from the local exchanges, 667, 838, and 903, are seen by Sprint as long distance calls.
They require the caller to dial a "1" or a "0" first. Needless to say, none of the folks in my home town want to call me. Sad

Anyone else have this problem? Solutions? Is this a deal killer which will force me to abandon Vonage?

Thanks for any help you can provide.

Luke
View user's profile Send private message
Laureltn
Vonage Forum Master
Vonage Forum Master


Joined: Aug 19, 2003
Posts: 220

PostPosted: Wed Oct 27, 2004 8:00 pm    Post subject: Reply with quote Back to top

I've had Vonage for over a year but we were given a choice of exchanges. our town wasn't an option, but nashville, franklin and many other tennessee towns were available. I went with Nashville because its calling area is almost identical to ours. call customer service and see if you can work it out.

good luck.
View user's profile Send private message
Luke
Vonage Forum Associate
Vonage Forum Associate


Joined: Oct 11, 2004
Posts: 11

PostPosted: Wed Oct 27, 2004 8:24 pm    Post subject: Reply with quote Back to top

Laureltn -

Thanks for your suggestions. I have already discussed this by phone with Vonage Customer Service. They were unable to help.

As it turns out, my area code, 336, is a huge area; but local calls from any part of the area code are limited to a geographic radius of about 20 miles. This means that any call within the 336 area code must be within about 20 miles of the origin of the call to be considered a local call. All others are handled as "long distance" calls. Vonage placed me within my requested area code, 336, but the exchange they gave me, 329, is in Burlington, NC which is about 150 miles away. In fact, none of the exchanges available from Vonage in North Carolina are less than 20 miles from my home in Western North Carolina. My tough luck ! ! !

When I signed up I found that I could not transfer my land-line number as my Vonage number, but I figured that was because the local phone company, Sprint, was not willing to cooperate. Now I know that Vonage does not offer any numbers in this exchange area.

Luke
View user's profile Send private message
Laureltn
Vonage Forum Master
Vonage Forum Master


Joined: Aug 19, 2003
Posts: 220

PostPosted: Wed Oct 27, 2004 10:22 pm    Post subject: Reply with quote Back to top

Luke:

man, that's really too bad. when I found Vonage, I did the "can you keep your number' thing and I could, so I figured all would be well and in our case it was. We save something along the lines of $30 to $50 a month, so I was defintely looking for an alternative to Bell South.

maybe keeping your regular number with basic service with sprint and using vonge for outgoing will still be a savings for you until you get more exchanges in your area code?

L
View user's profile Send private message
Luke
Vonage Forum Associate
Vonage Forum Associate


Joined: Oct 11, 2004
Posts: 11

PostPosted: Thu Oct 28, 2004 4:55 am    Post subject: Reply with quote Back to top

Hi Laureltn -

Actually I did the math and found that keeping Sprint for local phone service and using Vonage for outgoing long-distance is about a break-even deal for me. I had been using AT&T as my long distance carrier, so I averaged my AT&T payments for the past year, and it turned out to be about the same as my current Vonage payment.

I am paying about $35.00/mo to Sprint for local service. High priced, I think; and I had hoped to drop Sprint altogether.

Anyway, Vonage seems to be adding new areas, so maybe they will get to our area some time in the not-too-distant future.

Thanks for your comments.

Regards,
Luke
View user's profile Send private message
ibcnu
New Forum Member
New Forum Member


Joined: Oct 26, 2004
Posts: 2

PostPosted: Thu Oct 28, 2004 4:22 pm    Post subject: Reply with quote Back to top

I tried to do my homework before going with Vonage. I HAD to keep my old number, otherwise I wasn't switching, so no surprises with long distance charges for the neighbors. Even when they assigned me a fax number, They asked me what town I lived in and provided me with a local number. So I guess you are unfortunate to live in an area without many Vonage exchanges. I have two lines, one for voice and one for fax. This costs me $35 a month. I was paying $64 plus overages and long distance. Plus I inquired about voice mail from my service and it would have cost $14. So I am happy so far. Since my husband is in business for himself and wants to keep his number, this really works, if we move.
View user's profile Send private message
Luke
Vonage Forum Associate
Vonage Forum Associate


Joined: Oct 11, 2004
Posts: 11

PostPosted: Thu Oct 28, 2004 7:08 pm    Post subject: Reply with quote Back to top

ibcnu -

Thanks for your comments; I am encouraged. Smile

As I said earlier I love the service; but my friends, neighbors, and local businesses are not too fond of it. Mad

I am hopeful that Vonage will eventually get an exchange in my "local" area so that the service will be complete and practical here.

Regards,
Luke
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 0
Total 1


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.25 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum