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chris9p9
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Joined: Jan 23, 2007
Posts: 2

PostPosted: Tue Jan 23, 2007 9:28 am    Post subject: have dial tone but can not make calls Reply with quote Back to top

I have a dial tone , and cable connection and modem and adapter seems fine. but when i make a call it dials but then drops connections.
also *123 doesnt work. ive already rebooted modem and adapter and like i said they seem to do fine. i also can not access Vonage main site. www.vonage.com
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techiepm
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Joined: Aug 08, 2005
Posts: 18
Location: Houston, TX

PostPosted: Tue Jan 23, 2007 9:32 am    Post subject: Same symptoms Reply with quote Back to top

Same thing here. I've got dial tone, but most calls result in a busy signal after a period of waiting. I have successfully called numbers that are in my local area code, but all of my 8xx calls this morning aren't working. I've done the same with the reboot, etc. Hopefully this doesn't last too long.
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chris9p9
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PostPosted: Tue Jan 23, 2007 9:33 am    Post subject: Reply with quote Back to top

can you not access the main site too.
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techiepm
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Joined: Aug 08, 2005
Posts: 18
Location: Houston, TX

PostPosted: Tue Jan 23, 2007 9:37 am    Post subject: Reply with quote Back to top

I can access www.vonage.com and login with my ID.
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TomJ
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Joined: Aug 08, 2005
Posts: 2
Location: Rochester, NY

PostPosted: Tue Jan 23, 2007 10:01 am    Post subject: Reply with quote Back to top

Same problem as Chris9p9. I get a dial tone, but can't make outgoing calls (getting a busy signal after a pause). Incoming calls sometimes get one or two rings in, but can't be picked up. And I can't access www.vonage.com either.
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amarconi
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Joined: Jan 23, 2007
Posts: 2

PostPosted: Tue Jan 23, 2007 10:12 am    Post subject: Dail tone but no call completion; no vonage.com Reply with quote Back to top

...and have reset all adapters etc - I'm in St Pete FL, will email one of our employees in Canada who has Vonage and see how he's doing...
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techiepm
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Joined: Aug 08, 2005
Posts: 18
Location: Houston, TX

PostPosted: Tue Jan 23, 2007 10:12 am    Post subject: Reply with quote Back to top

Something is definitely going on. I've actually got two separate numbers on two separate adapters. A while ago I couldn't make or receive calls from either line. Right now, one works and one doesn't. Hopefully this means progress with whatever issue Vonage is currently having.
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Cartman50
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Joined: Jan 23, 2007
Posts: 1

PostPosted: Tue Jan 23, 2007 10:13 am    Post subject: Problem here too! Vonage.com says they are having problems Reply with quote Back to top

Sad

I can dial local #'s out. Toll free don't work. And all incoming does not work. 18 minute hold time and operator confirmed dashboard message of "server problems". I just got Vonage yesterday too! I hope this is a coincidence, yesterday was great and I want to stick with this but such a problem on day 2 makes me nervous. So I joined this forum after googling a bit. Hopefully someone tells me these problems are not too common.

Anyone want to tell a new guy what living with Vonage is like? My cable modem is very fast up and down and I have QoS set to give my Linksys Vonage adapter top priority. Anyway, this is my first post and happy to be here.
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bonniem
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Joined: Sep 14, 2006
Posts: 12

PostPosted: Tue Jan 23, 2007 10:32 am    Post subject: Reply with quote Back to top

There is a post on the Vonage dashboard indicating they are havintg technical problems but it looks like its wide spread.
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amarconi
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Joined: Jan 23, 2007
Posts: 2

PostPosted: Tue Jan 23, 2007 10:37 am    Post subject: all 4 of our lines [on 3 adapters] working now Reply with quote Back to top

Canadian employee called us from his Vonage line & we successfully received - tried other lines, also working...& as mentioned above: vonage.com loading
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