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Ikeman Posted:
I did this last
summer for six
weeks. It worked
perfectly. I also
used a phone that
...

In The Forum:
Vonage
Topic:
can''t get a dialtone using US box in UK
On Feb 09, 2012 at 17:25:55

Ikeman Posted:
I contacted Vonage
and the issue was
escalated to the
Advanced Technical
Support
...

In The Forum:
Vonage
Topic:
DTMF problem with Vonage and Intercall Reservation Plus
On Feb 09, 2012 at 17:11:49

Beardy Posted:
My sister lives in
Italy, her
boyfriend is in
AL. When
travelling he
rings her by
...

In The Forum:
Vonage
Topic:
Problem calling from US to Europe
On Feb 09, 2012 at 10:35:05

cust2005 Posted:
I was having
problems all
yesterday (Feb
2nd). Outbound
calls,
either: ring
...

In The Forum:
Vonage
Topic:
Inbound calls going to network availability number
On Feb 03, 2012 at 10:27:48

rebus Posted:
This morning all
inbound calls from
non-Vonage numbers
are hitting my
cellphone
...

In The Forum:
Vonage
Topic:
Inbound calls going to network availability number
On Feb 02, 2012 at 08:39:05

salytwo Posted:
Hello, I started
my VOIP system and
I need to connect
it to out site of
my country. How
...

In The Forum:
Vonage
Topic:
how to start VOIP with Vonage
On Feb 02, 2012 at 00:13:30

Stevebo Posted:
My Comcast
Internet cable
outlet is located
in a room apart
from where my
Vonage
...

In The Forum:
Vonage
Topic:
Connecting Vonage Box to Wirless Network
On Jan 31, 2012 at 20:55:18

sahabjee Posted:
Setting these
problems aside,
the FRITZ!Box is a
perfectly priced
and ideally
...

In The Forum:
Vonage
Topic:
modem/router combo and phone ports
On Jan 30, 2012 at 19:24:23

homebrews Posted:
Thanks for the
response. Here is
part of a full
page review on the
7270 which appears
...

In The Forum:
Vonage
Topic:
modem/router combo and phone ports
On Jan 30, 2012 at 15:06:45

sahabjee Posted:
Fritzbox 7390
(German company
AVM) is what you
need. It is
however not
available
...

In The Forum:
Vonage
Topic:
modem/router combo and phone ports
On Jan 30, 2012 at 14:01:29


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TheSauceMaster
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Joined: Oct 25, 2004
Posts: 20
Location: Indiana

PostPosted: Thu Oct 28, 2004 1:35 pm    Post subject: Reply with quote Back to top

Welp I give up 2 calls to tech support and both these guys claimed it's not a Vonage issue , gave them the ticket number and told them what was said and how to fix , the gave me silly fixes and none worked of course.

Just wasted 1 hr of hold time between 2 calls and still not fixed ,even had the 2nd guy tell me to call my voicemail hit 9 and then 2 to disable notification of voicemail and still blinking Mad Mad Mad
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reebok
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Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Thu Oct 28, 2004 1:39 pm    Post subject: Reply with quote Back to top

ah, that ****. I just had Vonage tech support call about 30 mins ago thinking they had just been talking to me. I guess someone used my ticket # and they called me back instead of the person who actually called.
Did you specifically say what the fix was? Did you read them the email that said what the guy did? I would ask to talk to Pranav Solanki or a supervisor.

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TheSauceMaster
Vonage Forum Associate
Vonage Forum Associate


Joined: Oct 25, 2004
Posts: 20
Location: Indiana

PostPosted: Thu Oct 28, 2004 1:47 pm    Post subject: Reply with quote Back to top

yep that was me who called , apparently the guy called the wrong person back Rolling Eyes , yes I reffered them to your ticket number and even told them what it said , still not fixed of course.

I got the run around both times Mad
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TheSauceMaster
Vonage Forum Associate
Vonage Forum Associate


Joined: Oct 25, 2004
Posts: 20
Location: Indiana

PostPosted: Mon Nov 08, 2004 1:23 pm    Post subject: Reply with quote Back to top

Well after 14 days from the Orginal Ticket , I got a response and finally the problem is fixed.
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cybermo
New Forum Member
New Forum Member


Joined: Jan 21, 2005
Posts: 2

PostPosted: Fri Jan 21, 2005 10:06 pm    Post subject: Reply with quote Back to top

If anyone else experiences this problem, tell the tech to set the VMWI from 30 to 0.
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reebok
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Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Fri Jan 21, 2005 10:44 pm    Post subject: Reply with quote Back to top

did you read this (entire) thread?

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