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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

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Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
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took place on the
4th and 5th of
Nov. E-mails with
...

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On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
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Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
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Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
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Topic:
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On Jul 17, 2016 at 23:42:46


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Fly
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Joined: Jan 19, 2007
Posts: 2

PostPosted: Fri Jan 19, 2007 8:12 pm    Post subject: Caller ID Reply with quote Back to top

My neighbor has Vonage. Yesterday I called his phone #. On his caller ID my phone number appeared along with an incorrect name. Instead of my name, the caller ID showed "Elizabeth Lilly." Strange thing about this is that this is my mother's name, and she passed away 3 years ago. We live in Illinois, but my mother lived only in Ohio and never had phone service with Vonage. She never used my address or phone number or shared any kind of account with me. My neighbor's caller ID is the only one that registers my phone number with the Elizabeth Lilly name. Can anyone explain this? By the way, my name is not the same as my mother's, nor is Lilly my maiden name. I would appreciate some input as this has been very unsettling to me. Thanks.
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jmelcher
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PostPosted: Sat Jan 20, 2007 7:59 am    Post subject: Reply with quote Back to top

Caller ID information comes from whomever your service is being provided by - Verizon, SBC, AT&T, etc.

You may want to check with them to see what they have on record as the "owner" of the number you are calling from.

Curious - does your caller ID info appear wrong on anyone else's phone, or just your neighbor who is using Vonage? It is possible on some phones to program a different name associated with a particular phone number. In other words, when calling my home from my cell phone, caller ID shows "Cellular Call" and then shows the phone number. I am able to reprogram my phone to show my name when it sees that number instead, now.

Hope this helps.
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mundy5
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PostPosted: Sat Jan 20, 2007 9:45 am    Post subject: Reply with quote Back to top

agreed, the only way to test the caller id info is with a phone with no phone book. If that phone has a phone book, it will display whatever name is associated with that number in your caller id. This is true with cell phones as well as home phones.

For example, if I program Joe Peters with the phone number (555) 555-1234 but the phone number actually belongs to his brother, it will still light up in my caller ID as Joe Peters since that's the way I programmed my phone to recognize the number.

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Fly
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PostPosted: Sat Jan 20, 2007 10:24 am    Post subject: caller id Reply with quote Back to top

The name Elizabeth Lilly appears only on the caller id of my neighbor, not anyone else's. That name was never programmed into my telephone (land line) - as a matter of fact, my mother (Elizabeth Lilly) passed away in 2004 before my neighbor moved into his house, so he never knew her, never received a phone call from her. My phone service is with Comcast, and my mother had service with AT&T when she was living, but that account was closed in early 2004. Also, my land line phone was purchased in Dec. 2005, so my mother's name never appeared on the caller id or was programmed into the phone. I have called my neighbor's house many times, and his caller id always registered my name and phone number. This is the first time this has ever happened. I appreciate anyone's input.
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jcovert
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Joined: Jan 11, 2007
Posts: 153

PostPosted: Tue Jan 23, 2007 9:51 am    Post subject: Reply with quote Back to top

jmelcer wrote "Caller ID information comes from whomever your service is being provided by"

That's actually not true of Caller ID name in the United States. In the U.S.of.A., we made the decision to send only the Caller ID number across the network. The receiving telephone company (the telephone company providing service to the CALLED party) receives only the phone number, no name. That company, if they wish to provide Caller ID name at all, must then do a database lookup to obtain the name. There are a number of different number-to-name database companies out there, each of which has different sources for the data they use.

It is quite common for these databases to contain incorrect information. The information can be absent, outdated, or simply the product of some programmer's fanciful idea of how to search for and find names and associate them with numbers.

I frequently find that Caller ID name for the same calling number displays differently on my Verizon POTS line and on my Vonage service.

/john
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jcovert
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PostPosted: Tue Jan 23, 2007 10:00 am    Post subject: Reply with quote Back to top

I should mention that what I wrote in the previous note about "sending caller name across the network" applies to the PSTN. For Voip calls which do not go through the PSTN, the Caller ID name is sent in the SIP protocol messages. It will, of course, be lost if the call goes out into the PSTN, but for a call within Voip (such as within Vonage), what you send is what the called party will get.

Since Vonage, by default, sends nothing, a call from one Vonage customer to another will normally send nothing. However, if you have a Vonage Softphone account, you can set the Caller ID Name to be whatever you would like, and that will show up if you call another Vonage customer, or theoretically anyone that Vonage reaches directly by Voip without egress via the PSTN.

/john
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