Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


Vonage VoIP Forums

Vonage In The News
Vonage Expands International Presence with Investments in Asia Pacific Region

Vonage to Present at the Oppenheimer 20th Annual Technology, Internet & Communications Conference

Syndication

Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Hard Wiring - Installation
Author Message
sharkatax
New Forum Member
New Forum Member


Joined: Jan 14, 2007
Posts: 4

PostPosted: Sun Jan 14, 2007 6:26 pm    Post subject: In-house installation in new home Reply with quote Back to top

I just moved into a brand new home and am attempting to wire all the interior jacks to work off the Vonage adapter. I have read extensively about the Network Interface Unit and what to do with it, but my NIU looks nothing like what I'm reading about. I'm attempting to include a picture of what I'm working with. My home has never had telephone service and all the jacks are dead. When I plug a telephone wire from the wall jack to the Vonage adapter, I have no dial tone on any other jack. If I put a Y connector on the wall jack to which the Vonage adapter is wired to, I can get a dial tone on the phone plugged into the other end of the Y, but perhaps that is just a round about way of plugging the phone directly into the Vonage adapter? Any suggestions would be greatly appreciated.
[img]http://sharkatax.smugmug.com/gallery/2352867[/img]
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Sun Jan 14, 2007 10:57 pm    Post subject: Reply with quote Back to top

What you did with the Y adapter is very good toubleshooting precedure. It shows that the jack you've plugged into is not shorted out or connected to anything that prevents the Vonage adapter from working. Unfortunately, that's just a start.

Your NIU picture doesn't show much. Normally, a phone company installs the NIU, so all you have is a box with nothing much in it. I see a bundle of four (?) cables that seem to come into the box from the bottom and exit through a hole in the back. Is that correct? If you pull on the bundle a bit, is one end free and just tucked out of sight? Is there another junction box inside the house somewhere?

How many jacks do you have in the house? Four perhaps? Open each one and make sure that wires from cables are actually connected to the jack. We'll go on from there.

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
sharkatax
New Forum Member
New Forum Member


Joined: Jan 14, 2007
Posts: 4

PostPosted: Mon Jan 15, 2007 11:20 am    Post subject: Reply with quote Back to top

Yes, there are four cables coming into the house with three jacks and one spare cable. I gave the bundle a tug from the outside, but they were fairly secure. I too thought that there might be a junction box inside the house, but I'm unable to locate one.

On the jacks, only the blue and white wires are connected.

Coincidentally (or not?), both Phone 1 and Phone 2 lights are solid green on the Vonage adaptor this morning. I do not have a second line and currently only have the phone cable directly from a telephone plugged into Phone 1 at the back. Nothing is plugged into Phone 2.
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Mon Jan 15, 2007 7:11 pm    Post subject: Reply with quote Back to top

sharkatax wrote:
Yes, there are four cables coming into the house with three jacks and one spare cable. I gave the bundle a tug from the outside, but they were fairly secure. I too thought that there might be a junction box inside the house, but I'm unable to locate one.


Secure at both ends? That's odd. Where do the cables end?? And where does the extra cable go?

Quote:
On the jacks, only the blue and white wires are connected.


Normal. Blue and blue/white are normally used for line 1. If you ever want a second line hooked to those jacks, you'll want to connect the orange and orange/white to those terminals on the jack.

Quote:
Coincidentally (or not?), both Phone 1 and Phone 2 lights are solid green on the Vonage adaptor this morning. I do not have a second line and currently only have the phone cable directly from a telephone plugged into Phone 1 at the back. Nothing is plugged into Phone 2.


If you have the Motorola VT2442 (and maybe the VT2142 as well) that doesn't mean anything. There's a firmware bug that intermittently turns on the phone 2 light. Ignore it.

Your wiring sounds normal, except for that lack of a loose end. My guess is that you have one cable from each jack. They come into your NIU. If they ended there, I wouldn't have any doubts. I'd tell you to strip back the insulation on the outer (blue) cover, being careful not to nick the wires inside. Then I'd say to strip back the insulation on each blue wire from the four cables (five if you can't identify which is the spare) and connect all the blue wires together. Insulate the connection, then do the same with the four blue/white wires. That should have you going. The fact that those cables don't end at the NIU has me bothered.

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
sharkatax
New Forum Member
New Forum Member


Joined: Jan 14, 2007
Posts: 4

PostPosted: Wed Jan 17, 2007 9:46 pm    Post subject: Reply with quote Back to top

Embarassed As it turns out, the wires I tugged on, which were secure, were the wires going into the house. Tonight I tugged on the other end of the wires and they were just dangling - they are not serviced. So now my question is, how do I connect them together so that the jacks will be live?
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Thu Jan 18, 2007 7:39 pm    Post subject: Reply with quote Back to top

Look at my previous answer. Start with ...I wouldn't have any doubts, and go on from there. I'd recommend that you go by Home Depot, Lowes, or someplace like that and get some good crimp connectors to make good, well insulated connections between the wires. You might want to start, though, by just twisting them together (making sure that the different colored bundles don't touch) and try it out before making the final connection.

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
sharkatax
New Forum Member
New Forum Member


Joined: Jan 14, 2007
Posts: 4

PostPosted: Sun Jan 21, 2007 9:30 pm    Post subject: Reply with quote Back to top

Thanks Steve. Your suggestion worked perfectly and now so do my jacks.

-Joel
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Mon Jan 22, 2007 7:11 pm    Post subject: Reply with quote Back to top

That's great. Thanks for the feedback.

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 0
Total 1


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value:
Change:   
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 1.39 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum