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Steve48
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PostPosted: Tue Jan 09, 2007 11:10 pm    Post subject: Reply with quote Back to top

You may be right about the blue/blue-whites. I'd like to try connecting the one blue/blue-white that we've been looking at to the green/white. I suspect that all the jacks except the office are already hooked together. As soon as we get the office pair connect to the others the job will probably be done. The reason I like the green/white is that you saw green in the kitchen jack and upstairs jack.

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blackberry
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PostPosted: Wed Jan 10, 2007 10:20 pm    Post subject: Reply with quote Back to top

Blue/blue-white and green/white wires are all wrapped up together. Red/green are back together again. This time no dial tone using the Y in the office nor the upstairs jack. Without the Y and adapter plugged directly into office jack, there's no dial tone on the phone in the kitchen. The phone-1 light on the adapter kept flashing in both cases. Probably because of no dial tone. Status light was steady. When calling from my cell, I got the voicemail.

I continue to get a dial tone when plugging the adapter into the kitchen jack.
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Steve48
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PostPosted: Wed Jan 10, 2007 11:52 pm    Post subject: Reply with quote Back to top

blackberry wrote:
Blue/blue-white and green/white wires are all wrapped up together. Red/green are back together again. This time no dial tone using the Y in the office nor the upstairs jack. Without the Y and adapter plugged directly into office jack, there's no dial tone on the phone in the kitchen. The phone-1 light on the adapter kept flashing in both cases. Probably because of no dial tone. Status light was steady. When calling from my cell, I got the voicemail.

I continue to get a dial tone when plugging the adapter into the kitchen jack.


You need to back up to where you were. The flashing light on the adapter and no tone when plugged into the office jack indicates that you've shorted out the pairs associated with the office jack.

When you say that the blue/blue-white and green/white are all wrapped up together, it sounds as if all four colors are tied together (bare wires twisted). That would explain the short. What I wanted you to do was to get the blue and green wires twisted together, and the blue-white and white twisted together. Blue and blue-white should never be twisted together. Green and white should never be twisted together.

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blackberry
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PostPosted: Thu Jan 11, 2007 12:44 pm    Post subject: Reply with quote Back to top

Sorry about that. I misunderstood. The bunch is separated. I have green/blue paired together and blue-white/white paired together. No dial tone in kitchen nor upstairs when adapter is plugged into the office. I do get a dial tone with the Y in the office and also a dial tone with the Y in the kitchen. Hmmm. I'll try and pair up separately red/green with green/white to see what happens.
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Steve48
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PostPosted: Thu Jan 11, 2007 10:07 pm    Post subject: Reply with quote Back to top

Good plan. If that doesn't work, then I have some other ideas, but let's try that first.

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blackberry
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PostPosted: Thu Jan 11, 2007 11:21 pm    Post subject: Reply with quote Back to top

Well that didn't work. I lost connection in the office, but kept a dial tone in the kitchen with the Y. I'm sure we're close.....
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Steve48
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PostPosted: Fri Jan 12, 2007 7:06 pm    Post subject: Reply with quote Back to top

OK, let's try this. It will help a lot if you have someone to help you.

You have four pairs of wires that you disconnected in the NIU. Untape all four and strip some insulation from all the ends, but keep all eight wires separate from each other, and remember which are paired together. Get your Vonage system working by itself- dial tone and everything.

Now plug the Vonage box into the jack in your office, using the splitter. The phone light should not flash with the phone on the hook. It should flash and you should get dial tone with the phone off hook. Hang up the phone and have your helper watch the light. Tell him/her to call out if the light starts flashing. Go out to the NIU and short the wires in one of the pairs together- the blue touching the blue-white, for example. If your helper sings out, then you've identified the pair that services your office. If not, separate those wires and touch another pair together. Keep doing it until you've identified the office pair. Then separate all wires again. Don't touch wires from one pair to wires in another pair.

Now plug your Vonage box into the kitchen jack. Go through the same routine to identify the kitchen pair. Once you've identified both the kitchen pair and the office pair, connect one wire from the kitchen pair to one wire from the office pair. Then connect the remaining wires from each pair together. (Just twist ends together and keep bare ends separated and away from metal boxes and such. You can worry about a good connection and insulation later.) You should now be able to plug the Vonage unit into the office jack and get service in the kitchen. Let me know how that goes and we can go on from there.

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PostPosted: Sat Jan 13, 2007 9:55 am    Post subject: Just throwing something in here Reply with quote Back to top

I think you all are almost there, but just something I saw. In the original picture some of the blue and blue/white are together, the red and green, and green and green/white. From my experience what I would first do is connect the blue, green and red together, then connect all of the blue/white, green/white and green. If it is standard wiring that should take care of it, atleast thats what I think....Considering that all of the wiring in the house worked beforehand.
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blackberry
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PostPosted: Mon Jan 15, 2007 8:31 pm    Post subject: Reply with quote Back to top

So far this is what I've done. I started off with all the wires disconnected from each other and was able to get a dial tone in the kitchen with the adapter. Plugged everything into the office and the adapter flashed with blue/blue-white wires. All the other pairs gave me a solid light. So the office wires are the blue/blue-white pair. For the kitchen, none of the other pairs made the adapter flash.

I left the adapter in the office and moved the phone back into the kitchen, then tried the following...
Paired blue, red, green, & orange together and separately paired blue-white, green, green-white, & orange-white together. No dial tone. Paired blue with each of the other colors one by one and separately the same with blue-white. No dial tone either.
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Steve48
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PostPosted: Mon Jan 15, 2007 9:30 pm    Post subject: Reply with quote Back to top

Something very odd indeed is going on here. You identified the office pairs using the procedure I gave you, and it should have worked for the kitchen pair as well. You tried every pair that you disconnected and no dice.

I'm baffled, but here's a hunch. You have a bundle of blue and a matching bundle of blue/white at the top right of your photo. They have commercial type crimps on them. The hunch is that these bundles are the kitchen pairs and the pairs for the rest of the house. Take a sharp knife and remove the insulation from the crimps. Plug the adapter into the kitchen and do the flash test on the blue and blue/white bundles. Don't separate the wires in the bundles. Treat the two bundles as a single pair.

If you'd rather not cut off the insulation from the crimps, short the two bundle together by jamming the ends of a paper clip up under the insulation to do the flash test. By the way, you can get those crimps at places like Home Depot and Lowes, as well as others. I always keep a few around.

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