I have been trying to use a Vonage D-Link VWR-VD router with absolutely no luck. I had a unit up and running that lost it's phone lines. It was replaced by Vonage Canada with a new unit on December 28th. I have not been able to get the phone line up and running even though being on my cell phone with technical service for over five hours. I find that when it comes to serious technical problems that there is not the knowledge base within Vonage to provide useful help. Any suggestions with phone line provisioning? Have other customers experience similar problems?
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