vonage in hyderabad

Posts: 8 · New Forum Member Joined: Jan 05, 2007 Posts: 8

hi

I sent a Vonage phone to my folks in hyderabad. They have bsnl broadband connection. They have connected all the cables in the right ports as given in the Vonage instructions. But still there is no dial tone. The message they are getting is 'vonage phone not connected to the Vonage network'....any idea what the problem could be. Would be glad if someone could help me out in this. Does it have something to do with IP addresses not working properly.

Thanks
Viji

Posts: 1179 · Member of the Week Joined: Feb 28, 2005 Posts: 1179

if you do a search (top left corner at the bottom of the forum menu) on this forum for bsnl, you will find the answers you are looking for. it's a bit more complicated when you have dsl.

Here is a link:
http://www.vonage-forum.com/ftopic17774-10.html

The post by Ferrari might be a temporary solution for now. This solution requires that the computer stays on for you to use the phone. It would be more ideal if you can program everything into your Vonage adapter so that it can make the connection without the computer having to be on. But people have been less successful at doing that.

Posts: 35 · Vonage Forum Junior Joined: Jan 25, 2006 Posts: 35

Hi viji,
Its very easy to setup Vonage in Hyderabad. Try the step what ferrari has posted if that doesn't work can try some other step.

Posts: 8 · New Forum Member Joined: Jan 05, 2007 Posts: 8

hey naaz and ferrari

my problem got solved.it was a password issue..bsnl had login password.

thanks for all the help

viji

Posts: 35 · Vonage Forum Junior Joined: Jan 25, 2006 Posts: 35

hey thats great!!!!!!!!!!