Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 04:15:34

Sobfrody Posted:
The fancy footwear
additional a touch
of glamour to the
laid back outfit,
consisting
...

In The Forum:
Hard Wiring - Installation
Topic:
Kylie Jenner Ditches Bra in Oversized T-Shirt Look, Rocks Co
On Jun 24, 2017 at 03:10:25

Sobfrody Posted:
In addition, she
snapped her
outfit, which was
dark, brooding and
plain spooky
...

In The Forum:
Hard Wiring - Installation
Topic:
Kris Jenner Once Referred to as Marcia Clark About Seei
On Jun 23, 2017 at 23:12:38

Sobfrody Posted:
Just weeks after
she was held up at
gunpoint in her
Paris hotel area,
Kim Kardashian
...

In The Forum:
Vonage
Topic:
Every outfit Kylie Jenner wore at New York Fashion Week 2016
On Jun 23, 2017 at 17:49:05

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 01:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 12:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Canada
Author Message
roscopco
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 08, 2006
Posts: 1326

PostPosted: Tue Jan 16, 2007 7:38 pm    Post subject: tech support didn't have a clue about this. Reply with quote Back to top

I called tech support here in Canada and the girl who answered didn't have a clue that there was a toll free number. I tried to tell her about it, but it went over her head. She asked her supervisor about it and he/she didn't know anything about it.

I then decided to call the tier 3 tech support in the states. Wow, if this was tier 3 then we are in trouble! This guy didn't have a clue what V-Access was. I had to break in down in squads for the ease of learning. I told him how to find the v-access numbers and there you can read all about it. I then had to explain to him how I found the toll free number. Man it was like talking to a kid, but he did listen to me. He put me on hold and then said he would call me back and which he did. Once he called me back he told me the toll free number doesn't work. I told him that is why I am calling. I explained to him that just because there is a V-Access number say for Florida that doesn't mean it is a local or as he called it a regional number. Well he agreed with me and he is going to look into it further. He said I will get an email or a phone call within 24-72 hours. Guess what? I forgot to ask for a trouble ticket number.

Well my fingers are getting tired and I am sure your eyes are too. Let's hope this gets fixed soon.
View user's profile Send private message
delius
Vonage Forum Associate
Vonage Forum Associate


Joined: Oct 27, 2006
Posts: 10

PostPosted: Fri Jan 19, 2007 12:01 pm    Post subject: vonage 800 v access Reply with quote Back to top

confirmed by Vonage 800 342 6640 gone
now have to go to v access and search area code in us/can for and access nmbr to call
going to atlanta on monday from toronto
can call home on 678 884 9606 or 770 456 5790
View user's profile Send private message
roscopco
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 08, 2006
Posts: 1326

PostPosted: Fri Jan 19, 2007 12:06 pm    Post subject: still waiting for Vonage Reply with quote Back to top

I am still waiting for Vonage to see why the number is gone.

It is fine if you can find a local V-Access number, but when I travel, not every place has them, I enjoyed the toll free number.
View user's profile Send private message
etw3
New Forum Member
New Forum Member


Joined: Mar 10, 2007
Posts: 2

PostPosted: Sat Mar 10, 2007 1:57 pm    Post subject: 18003426640 is gone Reply with quote Back to top

i guess they hate their custies
View user's profile Send private message
PhotoJim
Vonage Forum Master
Vonage Forum Master


Joined: Mar 04, 2005
Posts: 182
Location: Regina, SK, Canada

PostPosted: Tue Jun 12, 2007 12:18 pm    Post subject: Re: V-Access only works in North America?? Reply with quote Back to top

canuck_ wrote:
But now here's the catch!!! (or rather the problem I am experiencing) I've asked a friend in the UK to call me using a London UK V-Access number. He gets the Vonage prompt, dials my number in Canada, and then... nothing... the line hangs up!! I've had him try other UK V-Access numbers, same result. He tried also V-Access numbers from France, Italy, Spain, etc... same result!!! And get this: if he dials a V-Access number, and then when prompted enters my UK virtual number instead of my Canada number, the call goes through successfully!!


Old thread, but I have an idea that might be worth trying.

I assume Vonage UK requires the UK dialing pattern. If you are calling a UK V-Access number and using a North American dialing pattern, it probably doesn't work.

Try dialing your number the way British people would dial it. e.g. if your number is 647-555-1212, dial 001-647-555-1212 on the UK V-Access line.

Give it a try and see if it works. Smile
View user's profile Send private message Visit poster's website Yahoo Messenger ICQ Number
roscopco
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 08, 2006
Posts: 1326

PostPosted: Tue Jun 12, 2007 12:21 pm    Post subject: Reply with quote Back to top

The toll free V-Access number was working for a couple of months, but once again someone posted the number and it is gone.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New mikebrown
New Today 5
Yesterday 4
Total 100911

Who Is On Site
Visitors 160
Members 0
Total 160


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value:
Change:   
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 1.58 Seconds and 347 Pages In The Last 60 Seconds
The Vonage VoIP Forum