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For wipe call
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grokus
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Joined: Mar 31, 2005
Posts: 2

PostPosted: Sat Dec 30, 2006 11:10 pm    Post subject: FIXED: No more dial tone, same config for >2.5 years Reply with quote Back to top

I did search on this forum but didn't find much that can apply to my situation. I have had the same configuration with Vonage for the last 2 years and 8 months without any problem, but I'm having a difficult time to get my dial tone back. I have tried to reboot modem, router and Vonage adapter many times to no avail. I also tried to login the Vonage adapter's web interface and reboot.

Light on adapter is solid green.

Setup: cable modem -> SMC wireless router -> motorola vt1005v
ISP: Comcast

From the Vonage adapter web interface:

Software Version: VT20_02.03.00_A
Bootrom Version: VT20_02.03.00_A
Hardware Version: Model: VT1000 Revision: 0 BSP: 1.2/0
Config File Version: 1161673173338/1002204617


Last edited by grokus on Sun Dec 31, 2006 11:25 am; edited 1 time in total
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Steve48
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PostPosted: Sat Dec 30, 2006 11:49 pm    Post subject: Reply with quote Back to top

What happens if you plug the Motorola directly into the cable modem?

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Steve Gray
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grokus
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PostPosted: Sun Dec 31, 2006 11:28 am    Post subject: Reply with quote Back to top

Steve48 wrote:
What happens if you plug the Motorola directly into the cable modem?


That didn't help either.

Out of line 1 of the Motorola adapter, I have a splitter, one line goes to a phone, the other line is plugged to the wall plate so the whole house is wired. After trying many things. The work-around is actually to disconnect the line from the wall plate, immediately I get dial tone from the phone, then plug the line back to the wall plate, now I have dial tone on every phone in the house.

Strange but it works.
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elvis4321
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Joined: Dec 27, 2006
Posts: 36

PostPosted: Sun Dec 31, 2006 1:04 pm    Post subject: Reply with quote Back to top

maybe a phone on the house wireing or the house wireing has a problem/short?
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Steve48
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Posts: 4777

PostPosted: Sun Dec 31, 2006 2:38 pm    Post subject: Reply with quote Back to top

That's what it sounds like. What do the phone lights on the adapter do when it's misbehaving like this?

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Steve Gray
Orlando, FL
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