Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
Britt
New Forum Member
New Forum Member


Joined: Dec 29, 2006
Posts: 4

PostPosted: Fri Dec 29, 2006 9:07 pm    Post subject: VPN Reply with quote Back to top

Vonage does not support VPN networks. I just got off the phone with the highest level support there.

The soft phone is so cool and we wish it would operate always and well, but there are aspects of VPN that make it so hard they have come out and said, "We don't support use of our devices through VPN."
View user's profile Send private message
xcrunxc
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Aug 04, 2006
Posts: 414
Location: New Jersey

PostPosted: Fri Dec 29, 2006 9:12 pm    Post subject: Reply with quote Back to top

Well, what is the problem you are having with your softphone? Why do you need to run it through a VPN? Your post seems to be missing some critical information.

Post what the actual problem is here and maybe we can help you out with it even if Vonage doesn't(or isn't able to) support it.
View user's profile Send private message
MarleyX
Vonage Forum Senior
Vonage Forum Senior


Joined: Feb 10, 2005
Posts: 82
Location: Fort Myers, FL

PostPosted: Sat Dec 30, 2006 4:17 pm    Post subject: Reply with quote Back to top

Which VPN software are you using? Is it the the one built into Windows (pptp)? Or are you using another VPN solution? I run all my Vonage devices though a VPN. The one I use is called OpenVPN. I haven't had any problem running any of my Vonage devices over it. If you are using the VPN built into Windows try increasing the priority to explorer.exe. My university used to block games. I had to connect to an isp using pptp to get them to work. I remember having to set the priority on explorer.exe up to fix the ping times. If that is indeed your case; give it a shot, and let me know.
View user's profile Send private message
Britt
New Forum Member
New Forum Member


Joined: Dec 29, 2006
Posts: 4

PostPosted: Mon Jan 01, 2007 9:50 pm    Post subject: Cannot resolve server name when connected to work wCisco VPN Reply with quote Back to top

I connect to work using the Cisco VPN software. Once connected, I cannot dial out or do anything worthwhile with the Vonage Softphone. As long as I do not connect through the VPN, everything works normally and well.
View user's profile Send private message
aberrant
New Forum Member
New Forum Member


Joined: Jan 01, 2007
Posts: 8

PostPosted: Mon Jan 01, 2007 9:53 pm    Post subject: Re: Cannot resolve server name when connected to work wCisco Reply with quote Back to top

Britt wrote:
I connect to work using the Cisco VPN software. Once connected, I cannot dial out or do anything worthwhile with the Vonage Softphone. As long as I do not connect through the VPN, everything works normally and well.


I'll bet this is less of a problem with Vonage and more of an issue with your company's firewall or filter. We block all outbound Voip from work, for example. Check with your network admins where you work. There's nothing specific to VPN (especially IPSec VPNs, which is what you're using unless you're using the new-ish SSL VPN functionality in the Cisco client) that would otherwise prevent Voip. We're using it extensively with our INTERNAL Voip network, with no issues.
View user's profile Send private message
Britt
New Forum Member
New Forum Member


Joined: Dec 29, 2006
Posts: 4

PostPosted: Mon Jan 01, 2007 9:59 pm    Post subject: use of Vonage Softphone when connnected through Cisco VPN Reply with quote Back to top

Aberrant - I think you are right. I will try using it tomorrow from inside the firewall and see if it works any better than dialing in from home.

Either way, the entire reason for getting the softphone was to have a second line I could use when working from home, so I'm probably going to be returning the phone. Still curious though.
View user's profile Send private message
aberrant
New Forum Member
New Forum Member


Joined: Jan 01, 2007
Posts: 8

PostPosted: Mon Jan 01, 2007 11:00 pm    Post subject: Re: use of Vonage Softphone when connnected through Cisco VP Reply with quote Back to top

Britt wrote:

Either way, the entire reason for getting the softphone was to have a second line I could use when working from home, so I'm probably going to be returning the phone. Still curious though.


Another option would be to talk to your network folks about enabling split tunneling. They may be reluctant to to do this since it can be a huge security hole, but it never hurts to ask.
View user's profile Send private message
Britt
New Forum Member
New Forum Member


Joined: Dec 29, 2006
Posts: 4

PostPosted: Tue Jan 02, 2007 11:24 am    Post subject: Re: use of Vonage Softphone when connnected through Cisco VP Reply with quote Back to top

aberrant wrote:
Britt wrote:

Either way, the entire reason for getting the softphone was to have a second line I could use when working from home, so I'm probably going to be returning the phone. Still curious though.


Another option would be to talk to your network folks about enabling split tunneling. They may be reluctant to to do this since it can be a huge security hole, but it never hurts to ask.


You are right. They were reluctant (to put it nicely).
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New Aasingox
New Today 1
Yesterday 9
Total 99036

Who Is On Site
Visitors 78
Members 0
Total 78


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.81
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.77 Seconds and 291 Pages In The Last 60 Seconds
The Vonage VoIP Forum