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n8lm
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Joined: Dec 19, 2006
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PostPosted: Fri Dec 22, 2006 5:05 pm    Post subject: Reply with quote Back to top

Inbound calls in Michigan arn't working...
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hero2zero
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Joined: Jun 13, 2005
Posts: 14
Location: Hanover, PA

PostPosted: Fri Dec 22, 2006 5:06 pm    Post subject: Reply with quote Back to top

Wow...I've been a customer for about a year and a half and this is the first time for me. It's not so much the outage that ticks me off...it's the COMPLETE absence of tech support. Mad
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magis123
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Joined: Oct 28, 2005
Posts: 17
Location: Dillsburg, PA, USA

PostPosted: Fri Dec 22, 2006 5:06 pm    Post subject: Reply with quote Back to top

Just tried it now ... seems to be working ... anyone else?

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hero2zero
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PostPosted: Fri Dec 22, 2006 5:07 pm    Post subject: Reply with quote Back to top

Count me in, too. It works...
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poolc
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PostPosted: Fri Dec 22, 2006 5:09 pm    Post subject: Reply with quote Back to top

I am not home, but tried to call my Vonage number to get my voicemail and it goes straight to busy. I cannot even call the voicemail access number. I have several lines with both Miami, FL and Orange County, CA area codes. I have tried calling from my cell phone and a landline in San Francicsco and I cannot seem to call any Vonage phone number.
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magis123
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Joined: Oct 28, 2005
Posts: 17
Location: Dillsburg, PA, USA

PostPosted: Fri Dec 22, 2006 5:10 pm    Post subject: Reply with quote Back to top

Oh freaking hillarious ... I was talking to him (tech support) on using cell phone and then it cut out and gave a "Network instability Vonage Error BLAH BLAH BLAH". So I guess that is why we could not get through to them, they use Vonage for incoming calls as well.

How rich!

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n8lm
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PostPosted: Fri Dec 22, 2006 5:10 pm    Post subject: Reply with quote Back to top

Still no inbound calls in for me in Michigan, will not forward calls either. When using a cellphone to call my line I just get a fast busy signal.
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magis123
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Joined: Oct 28, 2005
Posts: 17
Location: Dillsburg, PA, USA

PostPosted: Fri Dec 22, 2006 5:10 pm    Post subject: Reply with quote Back to top

Oh and chalk me up to back not working again.

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GiNa4XoXo
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PostPosted: Fri Dec 22, 2006 5:11 pm    Post subject: Outage in Chicago!?!?! Reply with quote Back to top

I am unable to receive any incoming calls but can make outbound calls. When trying to call in from a land line, all you hear is a busy signal. When trying to call in from a cell phone, I'm getting "Call Failed" on every attempt.
I see a couple other people having problems in Chicago. I'd say there's a problem, BUT HOW CAN WE REPORT IT IF "NOBODY IS AVAILABLE TO TAKE YOUR CALL" when you call Vonage support????? Hmmm, maybe off for the holiday OR massive outages for the holiday..... Not Good! Mad
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shawnj
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Joined: Sep 16, 2006
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PostPosted: Fri Dec 22, 2006 5:11 pm    Post subject: Reply with quote Back to top

mbkerk wrote:
magis123 wrote:
This is freaking annoying because I need my phone to make money, I work and take calls as a virtual agent from home. This is ridiculous ... I am now up to 12 minutes



I am going to forward calls to my cell for the time being...


call forwarding or network availability isnt working either. infact thats how i have my Vonage line for business setup.
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