Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 04:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 01:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 12:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Hard Wiring - Installation
Author Message
dgreene4001
Vonage Forum Junior
Vonage Forum Junior


Joined: Nov 17, 2004
Posts: 29

PostPosted: Wed Dec 20, 2006 3:39 pm    Post subject: Problem answering calls on home phone extensions Reply with quote Back to top

Hi.

I have a problem that has me perplexed.

I have had Vonage in my home connected to my home wiring for over two years. I have been, for the most part, very happy with the service.

About six months ago we purchased two cheap 2.4Ghz GE cordless phones to connect to different phone jacks in the home. I also have a corded phone and a cordless Panasonic phone/answering machine in the house too.

Anyway, I'm able to make calls from all phone lines just fine. The problem is answering calls. On the cheap GE cordless phones, when I attempt to pickup an inbound call, all I get is an earful of static. I can only answer the calls on my corded phone or on my Panasonic.

I was going to try a few different things to test but I really don't know what might be causing this. One thing I will try later is to unplug the Panasonic and see if that makes a difference. Note that the Panasonic is one of the models with Talking Caller ID (great feature!).

If anyone has any ideas it would be much appreciated!

Thanks,



-DG
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Wed Dec 20, 2006 7:18 pm    Post subject: Reply with quote Back to top

If your computer network has wireless, then you could be getting interference between the wireless router and the 2.4 GHz phones.

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
dgreene4001
Vonage Forum Junior
Vonage Forum Junior


Joined: Nov 17, 2004
Posts: 29

PostPosted: Wed Dec 20, 2006 8:59 pm    Post subject: Reply with quote Back to top

Didn't really consider that. Yes, I do have a wireless network in my home too (Linksys WRT54G) and I occasionally drop my wireless connection when the phone is answered. However, I tried a test tonight (called home from my cell phone) and I was able to answer just fine on the GE 2.4Ghz phones.

Since it now appears to be an intermittent problem, maybe it does have something to do with my wireless network. I really don't know...
View user's profile Send private message
navydavy2001
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: May 26, 2005
Posts: 1125
Location: United States

PostPosted: Thu Dec 21, 2006 7:17 am    Post subject: Reply with quote Back to top

I would go purchase a set of 5.8 Ghz phones and test them with your setup. If it fixes the problem, great, if not, keep the receipt and take them back. This way you're not out any money just for testing.

_________________
http://www.thejeffriestube.com
View user's profile Send private message Visit poster's website
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Thu Dec 21, 2006 10:14 pm    Post subject: Reply with quote Back to top

Or if you have an old, wired phone lying around, plug it in and use it exclusively for awhile.

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
mmiranda
New Forum Member
New Forum Member


Joined: Jan 18, 2007
Posts: 4

PostPosted: Fri Jan 19, 2007 1:45 am    Post subject: Reply with quote Back to top

Exclamation Of course, before spending the money, you can go into your wireless router settings and see if it's using the standard channel of 6. Change this to either 1 or 11. What this would do is change how the wireless network utilizes the spread to the lower end (1) or higher end (11) of the spectrum.

Cordless phones may have up to 30 channels because they are able to "squeeze" more channels in the same space because they use a narrow bandwidth than their "broadband" cousin the wireless network. Also, some cordless phones no matter what the user has selected always answers between channels 10-22 or the equivalent to channels 5-8 on wireless network channels. You can't change the phone but you can change how your network utilizes this spectrum! I have two wireless networks and 2 different phones all on the same 2.4GHz spectrum without interference in a 1600 sqft house.

The 2.4GHz spectrum is the same for all appliances, but its how they use that spectrum that matters and sometimes there is overlap. Think of overlap as a collision and in any networking configuration, collisions are bad and causes hiccups and dropped carriers. Cordless phones use between 56-108kps spread and need less "room" to send and receive data on one channel versus wireless networks which use between 11Mbps on a "b" network and 54Mbps on a "g" network, the larger packets require more "room" on the spectrum thus leaving less channels available.

Another way of looking at this is a wireless network channel uses the equivalent of 3-5 phone channels and during heavy traffic 5-8 phone channels. If your wireless network is set to a middle channel (ie channel 6) and most cordless phones use channels 10-22, your chances of a "collision" is much greater.

But all phones are different in how they use the spectrum, but it's worth a try. I had to change my wireless networks to channels 1 and 10 because I too have a couple of 2.4 GHz phones and I love them too much to just get rid of them.

I hope this makes some sense. With that said, it's very easy to buy into new technology, it's just more difficult to incorporate the new with the old without going bankrupt!

Just remember to keep it simple. Cool

-Matt
View user's profile Send private message
dgreene4001
Vonage Forum Junior
Vonage Forum Junior


Joined: Nov 17, 2004
Posts: 29

PostPosted: Fri Jan 19, 2007 9:47 am    Post subject: Reply with quote Back to top

Matt,

Thanks for the info. I was running my wireless router on channel 3. I have since changed to it channel 1.

I did, however, replace my cheap GE 2.4ghz phones with a Uniden 5.8ghz mult-handset model. I have not had a problem since.

I suppose it was the 2.4ghz band after all.

Regards,



Dave
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New KitPrender
New Today 10
Yesterday 6
Total 100938

Who Is On Site
Visitors 190
Members 0
Total 190


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value:
Change:   
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 1.74 Seconds and 248 Pages In The Last 60 Seconds
The Vonage VoIP Forum