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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
Kathyval
Vonage Forum Associate
Vonage Forum Associate


Joined: Dec 16, 2006
Posts: 11

PostPosted: Sat Dec 16, 2006 12:22 pm    Post subject: Vonage d link and no access to interent Reply with quote Back to top

I am not a geek, but I try very hard. I have my d link allset up and the phone works and the computer I have plugged into it works. All the wireless things I have (two laptops and a MAC) all connect but none of them have aceess to the internet. Please tell me what I have done wrong.
Thanks
Kathy
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mundy5
Member of the Week
Member of the Week


Joined: Feb 28, 2005
Posts: 1179

PostPosted: Sat Dec 16, 2006 2:30 pm    Post subject: Reply with quote Back to top

Kathy,

We'd love to help you but we need more information. Please go to this post and give us some more information including model numbers of your various adapters and routers.

http://www.vonage-forum.com/ftopic7191.html

Looking forward to getting your wireless connection up and running.

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
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Kathyval
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Vonage Forum Associate


Joined: Dec 16, 2006
Posts: 11

PostPosted: Sat Dec 16, 2006 3:36 pm    Post subject: How long does this test take? Reply with quote Back to top

I have been running this test for 15 mins. How long does it normally take?
Kathy
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mundy5
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Joined: Feb 28, 2005
Posts: 1179

PostPosted: Sat Dec 16, 2006 3:38 pm    Post subject: Reply with quote Back to top

something is amiss. It should only take a couple of minutes. Do you have the latest java?

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
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Kathyval
Vonage Forum Associate
Vonage Forum Associate


Joined: Dec 16, 2006
Posts: 11

PostPosted: Sat Dec 16, 2006 3:41 pm    Post subject: Reply with quote Back to top

I am not sure where would I get it from.....my pc has all the latest updates.............I am on windows xp
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mundy5
Member of the Week
Member of the Week


Joined: Feb 28, 2005
Posts: 1179

PostPosted: Sat Dec 16, 2006 3:42 pm    Post subject: Reply with quote Back to top

try going to

www.testyourvoip.com and run a test call to Boston and post the result of that.

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
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Kathyval
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Joined: Dec 16, 2006
Posts: 11

PostPosted: Sat Dec 16, 2006 3:43 pm    Post subject: Reply with quote Back to top

I have this java 1.5.0_09
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Kathyval
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Joined: Dec 16, 2006
Posts: 11

PostPosted: Sat Dec 16, 2006 4:17 pm    Post subject: Reply with quote Back to top

Call to Boston Test:
Media Quality MOS 3.8 / 5.0
(Best with G.711 is 4.4)



Degradation Sources
Codec 0.57 47.9%
Latency 0.00 0.0%
Packet Discards 0.62 52.1%
Packet Loss 0.00 0.0%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 147 ms
Packet Discards 1.7%
Packet Loss 0.0%
Loss Periods Min: 20 ms
Avg: 20 ms
Max: 20 ms
Random Loss

Jitter Min: 0 ms
Avg: 6 ms
Max: 26 ms

Signaling Quality Post-Dial Delay 94 ms
Call Setup Time 109 ms
Media Delay 250 ms
MOS Analysis FROM Boston To You

Media Quality MOS 4.4 / 5.0
(Best with G.711 is 4.4)



Degradation Sources
Codec 0.58 100.0%
Latency 0.00 0.0%
Packet Discards 0.00 0.0%
Packet Loss 0.00 0.0%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 147 ms
Packet Discards 0.0%
Packet Loss 0.0%
Loss Periods Min: 0 ms
Avg: 0 ms
Max: 0 ms
No Loss

Jitter Min: 4 ms
Avg: 6 ms
Max: 20 ms

Signaling Quality Post-Pickup Delay 115 ms
Call Setup Time 118 ms
Media Delay 148 ms
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Kathyval
Vonage Forum Associate
Vonage Forum Associate


Joined: Dec 16, 2006
Posts: 11

PostPosted: Sat Dec 16, 2006 4:20 pm    Post subject: Reply with quote Back to top

Here is a second try at the call to Boston:
MOS 4.3 / 5.0
(Best with G.711 is 4.4)



Degradation Sources
Codec 0.57 79.5%
Latency 0.00 0.0%
Packet Discards 0.15 20.5%
Packet Loss 0.00 0.0%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 148 ms
Packet Discards 0.9%
Packet Loss 0.0%
Loss Periods Min: 20 ms
Avg: 20 ms
Max: 20 ms
Random Loss

Jitter Min: 0 ms
Avg: 6 ms
Max: 24 ms

Signaling Quality Post-Dial Delay 94 ms
Call Setup Time 94 ms
Media Delay 219 ms
MOS Analysis FROM Boston To You

Media Quality MOS 4.4 / 5.0
(Best with G.711 is 4.4)



Degradation Sources
Codec 0.58 100.0%
Latency 0.00 0.0%
Packet Discards 0.00 0.0%
Packet Loss 0.00 0.0%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 148 ms
Packet Discards 0.0%
Packet Loss 0.0%
Loss Periods Min: 0 ms
Avg: 0 ms
Max: 0 ms
No Loss

Jitter Min: 4 ms
Avg: 6 ms
Max: 20 ms

Signaling Quality Post-Pickup Delay 99 ms
Call Setup Time 107 ms
Media Delay 133 ms
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Kathyval
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Joined: Dec 16, 2006
Posts: 11

PostPosted: Sat Dec 16, 2006 4:37 pm    Post subject: Reply with quote Back to top

My Location is Florida.

I am with Roadrunner cable.

My modem is:
Agere System PC1-SV92PP Soft Modem

I am using the D Link Router that I ordered from Vonage.......model number VWR-VD

My problems is I have a PC, (HP Pavillion) that is hooked right up to the unit............then I have a MAC OS x, I Toshiba Satellte lap top M35X_S161 and an HP Laptop-Pavillion zv500

I just can not get those last three to conncet to that router
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