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jsfrederick
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PostPosted: Wed Dec 13, 2006 8:41 pm    Post subject: Vonage Service Questions Reply with quote Back to top

I am a current Vonage Subscriber. I currently use a RT31P2 router. It's now two years old and works OK. Gotta reset it every so often so it will give out DHCP addresses. I really want to get a Dlink VTA-VR to replace the RT. Will Vonage give me a new one? Can I just go out an purchase one? If so, how do I get Vonage to transfer my current numbers to the new TA? And will they do that without a charge?

If I do get new TA, I would like to get regular router (NOT wireless) that does QOS. I have not been able to find a low priced (like Linksys or Dlink) that has QOS. Am I missing something??
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Steve48
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PostPosted: Wed Dec 13, 2006 10:03 pm    Post subject: Re: Vonage Service Questions Reply with quote Back to top

They won't just give you one, but you can certainly go out and buy one. Then you go on line and add it as a new device. Then you transfer your numbers to the new device, also on line. The RT31P2 will still be yours and you can transfer back and forth on line. It's free.

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Steve Gray
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0Voltage
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PostPosted: Thu Dec 14, 2006 12:16 am    Post subject: Reply with quote Back to top

As Steve said, you will not just get one for free from Vonage unless you're still within your 30-day trial - which you're not if your router is 2 years old... Wink

Based on my recent experience, you would probably be wise to avoid a Voip router (like the D-Link VWR or Linksys WRTP54) since they can have serious issues (depending on your needs).

If interested, see my last post (and the one below it) here:

http://www.vonage-forum.com/ftopic17439.html

and the discussion here:

http://www.vonage-forum.com/ftopic17667.html

If you do go the separate router and PA route, however, it's probably going to be more expensive than a combo device (though likely more reliable).

A Linksys PAP2 cost $60 at Best Buy today - though it can be found cheaper online (like $53 at Buy.com). A D-Link VTA is [I believe] $50 from Vonage - at least that's what their web site implies. Amazon.com wants $50 too. Supposedly both PA's are good, but the Linksys PAP2 is now into its second generation and has a history of reliability (whereas the D-Link is still new).

As for [non-VoIP] routers, there are certainly lots of options - but I only recommend the Linksys WRTP54GL. As far as new Linksys routers go, this is the only model which still lets you use third-party firmware (which can make a big difference depending on your needs). A WRT54GL will run about $60 and many people seem to feel that WRT54G<whatever> routers are the best general consumer routers around. But even if you went another way, you can still figure you'll stay in the $60 neighborhood.

I realize you don't want a wireless router, but you can certainly turn off the wireless on any WRT54G-series routers - and they will provide QoS if you really need or want it. With the third-party firmware features, there may be a real benefit to this option.

I'm not aware of any wired-only routers with support for 3rd party firmware, but if all you care about is QoS perhaps someone else can recommend something. However, when looking at the Linksys BEFSRx wired line, like the $40 BEFSR41, the downloadable manuals do show these support QoS. Not 3rd party firmware though.

So you'd be looking at $90-$120 to get both devices - with lots of give and take depending on your preferences, what's available, etc.

Now with all of that said, you do have another option...

Since your problem is only with the "router" functionality, you could just buy a new non-VoIP router and connect the RT31P2 behind it. Then you use the new router as a router and use the RT31P2 for the phone lines only. This will certainly work. And it will save you money. And it will save you the hassle of having to "move" your phone lines to a new device.

Take a look here to see how this works:

http://vonage.nmhoy.net/tworouters.html

It's actually very simple. You would normally just need to reset your old router to factory defaults and then turn off any wireless support. You may also need to verify it's configured to automatically obtain an IP address (though it almost certainly should be by default). Nate also recommends setting it to not block anonymous Internet requests or filter multicast (which most would by default).

Then you just configure your new router as you need it to work. Once everything is working, plug in the old router and it should just work like a PA.

There can be more to it if you need/want to use QoS, but apparently that doesn't always seem to be necessary. Nate's pages cover QoS in detail though.

Personally, I also like giving my Vonage device a static IP address - or, more accurately, a static DHCP address to make life simpler. With a Linksys WRT54Gx and third-party firmware, this is possible. I just tell the router to assign 192.168.1.111 to the Vonage device MAC address. Since it still uses DHCP, I can just leave the device config with default setting of obtaining an IP automatically and not have to enter DNS's which can end up changing later.

Oh, and if you do decide to get a new PA device, just go here after hooking it all up:

http://www.vonage.com/retail_subscribe/

Log in as a "Current Customer" with your account name and pw, select "I purchased a Vonage phone adapter that I want to add to my account", then select "Move existing line(s) to a new device", enter the MAC address of the new PA device (or Voip router), and just keep following through the prompts. Your new hardware MUST be up, running, and connected. The Vonage site will report what was found, tell you what's on your old device, and ask you which line you want to move and which device and port you want it moved to. No charge. Can take a few minutes to transfer though.

I've done this twice. It only worked once. The first time, I had to call support after the web process failed during the last step with some error. Took them 10 minutes to do it. Just have the MAC handy if you call.

And if the phone light doesn't come on within 15 minutes of the transfer, power cycle the new device. I had to do that to...
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jsfrederick
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PostPosted: Thu Dec 14, 2006 7:53 am    Post subject: Reply with quote Back to top

0Voltage, Thx for the info. Good stuff.

I really don't need a seperate PA right now, Am building a new house and the wiring closed would be better served by a seperate router and PA.

I'm hoping the Pre-N stuff will be final before I move in so don't really want a G router. As you said, I can always disable the wireless and use something else.

What third party firmware do you suggest? I am only aware of the Snevasoft (spelling??).

I've had some bad experiences with Linksys way back in the day,so I'm a little gun shy of their stuff. I guess they've gotten better since Cisco bought them. Let's hope so.

Thx again for your info.
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0Voltage
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PostPosted: Thu Dec 14, 2006 12:59 pm    Post subject: Reply with quote Back to top

Quote:
I'm hoping the Pre-N stuff will be final before I move in so don't really want a G router.


A valid concern. According to Wikipedia, the "projected" release date for N is November 2007. Not sure how that jives with your house schedule. As I mentioned though, the wired BEFSRx line does support QoS - but you're only talking $20 cheaper.

What you might want to do is pick whichever company you trust and go to their web site and actually download the manuals for their wired routers. As with Linksys, they may actually support QoS but just not mention it on the promo material.

Quote:
What third party firmware do you suggest? I am only aware of the Snevasoft (spelling??).


I'm currently using HyperWRT Thibor and love it, but I'm also going to be taking a look at Tomato soon.

Thibor is more like an "extension" to the normal Linksys firmware. Looks about the same but with more features and improvements. Tomato has a different look, but is smaller and faster. The monitoring/graphing features of Tomato are what has me interested in it.

Both are also free, as opposed to Sveasoft.

Quote:
I've had some bad experiences with Linksys way back in the day,so I'm a little gun shy of their stuff. I guess they've gotten better since Cisco bought them. Let's hope so.


Well no company is perfect. For every product ever released, you'll find people who've had problems. But as far as the Linksys WRT54Gx line, you'll find way more love than hate.

I actually preferred their hardware before Cisco Borg-ed them - but it was for aesthetic reasons, not technical ones. Wink
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jsfrederick
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PostPosted: Thu Dec 14, 2006 7:08 pm    Post subject: Reply with quote Back to top

Did some research today on the Linksys third party software. Quite interesting. I like the GPL/Linux angle. I'm kinda thinking about the wireless Linksys using DD-WRT. As you said, I can always disable the Wireless when the N stuff goes final. In my current home, I'm using 3 AirPort Express' using WDS to get all the way downstairs (It's a townhouse)

I really prefer having devices that don't do everything, For the very reasons around wirless N. I want to be able to update the different components as I need.

I'm still leaning toward the separate router and PA, The money is not a big issue as we are talking around $100 for both. Looked at the PAP2, may go that route instead of the Dlink PA.

Thanks much for your input, GREAT info! I'm been in IT for over 20 years. Can't keep up any more. Way too much stuff out there.
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