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Bruafekkay Posted:
agreed dingy
anybody, obviously
if the quarters is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
granit stelen beefy
On Dec 08, 2016 at 19:41:55

Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
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mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
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Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
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Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
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Topic:
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On Sep 30, 2016 at 00:37:45


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Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
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rdarmand
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Joined: Feb 02, 2005
Posts: 18
Location: Longmont, CO

PostPosted: Wed Dec 13, 2006 12:40 am    Post subject: Switch/hub ports stop working on RTP300 Reply with quote Back to top

Hi, guys - I've done some searching and can't find this issue in the forums already. A few days ago, the "ETHERNET" lights on my RTP300 began to just go out, and both my computers will report their Ethernet cables have been disconnected. I'll repeat for you what I told Vonage:
First Message:
Quote:
The "Network" ports on the RTP300 will spontaneously stop working. When this happens, both computers will display "Network cable disconnected". Most of the time I have to power off the RTP300 for several minutes before it begin working properly again. Once, it did resolve on its own. During this "outage," the "Phone 1" light does not go off, and I can still get a dial tone. There doesn't appear to be any common triggering event causing this to happen.


They responded to this message, basically saying "Your router looks up to us. Try different cables and ports on the router." My second message states:
Quote:
I have now had my RTP300 lose it's "switch" capability 4 or 5 times over the last couple of days. Sometimes it comes back on its own, sometimes I must power it off for a few minutes. I have tried all 4 of the ports, I have tired several different Ethernet cables. This happens to two separate computers, with 2 different brands of Ethernet cards. Both computers always lose connection (and the lights go out on the router) at the same time.

I have a 2nd router (non-Vonage), and when I put it in the place of the RTP300, even right after/during a "failure", it comes up fine, and my PCs have no problems connecting.


I have a feeling the RTP300 is dying. Has anyone seen anything like this happen before?
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nixuzer
Vonage Forum Associate
Vonage Forum Associate


Joined: Oct 04, 2005
Posts: 15

PostPosted: Thu Jan 11, 2007 3:03 am    Post subject: Reply with quote Back to top

I've been using my RTP300 for approx. a year now and just started having problems as well. At first I thought my nic was bad in my docking station but the more testing I did it turns out the RTP is acting up.

Sometimes when I plug a network cable in the light will never come on, other times it appears to come on and then drops off or states that my network cable is unplugged. I've switched my setup at the house now where my RTP300 is behind a new WRT54G so it won't matter now as everything plugs into the WRT54G. Now I'm wondering if my RTP has been causing some other speed and connectivity issues I've been having...should know soon as I just brought the WRT54G online.
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7thdevil
Vonage Forum Associate
Vonage Forum Associate


Joined: Jan 09, 2007
Posts: 10

PostPosted: Thu Jan 11, 2007 7:04 am    Post subject: Reply with quote Back to top

try a hard reset on your rtp300... and run a test by plugging your pc to the ethernet port and a phone on the phone port... check for the ip addresses of those devices plugged in your Vonage device... those devices should have the same ip address of the rtp300 except for the last octet!!! this should work!!!
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margulis9
Full Forum Member
Full Forum Member


Joined: Jan 10, 2007
Posts: 52

PostPosted: Thu Jan 11, 2007 7:50 am    Post subject: Reply with quote Back to top

Just forget about it. It's obvious the router is going down. Hard resetting the router is just going to restore the default factory settings, which have nothing to do with why the router is dropping connection. The RTP300 routers are garbage. Just use a different device and everything will be fine.
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nixuzer
Vonage Forum Associate
Vonage Forum Associate


Joined: Oct 04, 2005
Posts: 15

PostPosted: Thu Jan 11, 2007 8:50 am    Post subject: Reply with quote Back to top

7thdevil the recommendation is appreciated but I'm going to keep my current plan in place with the RTP300 behind the new WRT54G and not using any of the ports on the RTP300. I'm not quite as down on the RTP as margulis9 but I do think it has limitations and 'issues' so putting it behind a router I've set up many times at client locations without issues just makes me sleep better. Plus I can now run a custom firmware on it and tweak to my hearts content.
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sabawaka
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 15, 2005
Posts: 14

PostPosted: Thu Jan 11, 2007 10:36 am    Post subject: Reply with quote Back to top

I was experiencing exactly the same problem you described over the last couple of weeks. Frustrated, I posted my problem on this forum and I was able to get sound advice concluding that my RTP300 was going down. Last night I bought a PAP2 Adapter and connected it behind a Links Wireless Router WRT54G and everything is fine (both phone and internet access). You can check out my posting to get the entire details below on my posting titled "Phone Works but no internet access with RT300"

http://www.vonage-forum.com/ftopic18106.html
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