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Im trying to add
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You can recollect
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The devices are
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Hi these are most
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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Hard Wiring - Installation
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jrgalan
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PostPosted: Tue Dec 05, 2006 6:04 pm    Post subject: Wiring Vonage with Alarm System Reply with quote Back to top

Please Help!
I just activated my Vonage system, based on previous reading I left the Land line activated until I am sure how to re-wire the cables to work with the Alarm system.
This is what I have coming to the Network Interface Box outside:
Two wires, One is Old Quad wire (red green Yellow and Black) coming from the Alarm Box. (The red and Green are connected to whatever goes inside the Telephone company part.)
The other cable is CAT3 with 3 pairs from which 2 pairs are cut out. The only used is Blue and White with blue stripe in all phone jacks of the house.)
Blue from the House is connected to Yellow from the Alarm
White with Blue stripe is connected to Black from the Alarm.
The internet guy connected the Cat5 Cable from near that box to the room upstairs where cable modem is located.
I have seen 50 different explanation of how to connect the alarm with Vonage but I do not understand. If I have to connect the alarm before Vonage is there an easy way without having to get inside the box of the alarm? There is no parablem to run another cable from the interface box to where the Modem is, I can just follow the easy route of the intenert cable to the modem, but I do not know what wires to connect or disconnect? In order to cut out the isolate my house is as simple as disconnecting the green and red? isn't this the alarm? why blue and white is not connected to the phone company?
I would appreciate some help soon!!
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Steve48
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PostPosted: Tue Dec 05, 2006 7:19 pm    Post subject: Reply with quote Back to top

It's hard to tell from your description exactly what you have, but the way things work in general is like this. The phone company connects to the alarm box. The alarm box connects to the house wiring. During normal operation, the alarm box internally connects the phone company wiring at its input to the house wiring at its output, so the house has phone service. During an alarm, that internal connection is broken. The alarm box stays hooked to the phone company but the house does not, giving the alarm box exclusive access to the phone.

What that should tell you is that if you can disconnect the phone company from the wiring without disturbing anything else and then connect the Vonage unit at exactly that point, then the Vonage service takes the place of the old phone service and all is well.

Now let's make some guesses about your wiring. What often happens is that the phone company connects its service to the house wiring at the NIU. Then along comes the alarm guy. He disconnects those things at the NIU and runs his own cable to the alarm box. He connects red and green in that cable to the phone company and connects red and green at the other end to his input. He connects yellow and black to his output, and back at the NIU he connects yellow and black to the house wiring. This accomplishes what I outlined above.

If your wiring is like that, you just need to disconnect the red and green in the alarm cable from the phone company to be rid of them. Then run a line from your Vonage box to the NIU and connect it to the red and green in the alarm cable and you should be good to go.

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jrgalan
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PostPosted: Tue Dec 05, 2006 7:39 pm    Post subject: Help with Vonage and Alarm Ssytem Reply with quote Back to top

Sorry if this is a dummy question but let me double check with what I understand:
I should disconnect the Red and green from the RJ-31X of the alarm system? or from the NIU?
If I do from the NIU, then all I do is run a cable from the Green and Red of the NIU back to the house where in the jack where I plug the phone line of the Vonage system?
If this is correct where do I put the Red and Green coming for the oustside?
Sorry if this question is too simple for the experts!
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Steve48
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PostPosted: Tue Dec 05, 2006 9:28 pm    Post subject: Re: Help with Vonage and Alarm Ssytem Reply with quote Back to top

jrgalan wrote:
Sorry if this is a dummy question but let me double check with what I understand:
I should disconnect the Red and green from the RJ-31X of the alarm system? or from the NIU?
If I do from the NIU, then all I do is run a cable from the Green and Red of the NIU back to the house where in the jack where I plug the phone line of the Vonage system?
If this is correct where do I put the Red and Green coming for the oustside?
Sorry if this question is too simple for the experts!


If you disconnect the red and green outside in the NIU, then you need to run a separate cable from the Vonage box, whereever you have it, to the NIU. Then you connect the Vonage cable to the red and green in the NIU. That way, you've replaced the old regular phone with the Vonage service, right?

Alternately, you can run a cable from the Vonage box to the alarm panel. Disconnect the red and green coming from the NIU to the alarm panel and connect the Vonage wiring instead.

Either way, it takes a dedicated pair coming from the Vonage box to do this right. You can't simply plug the Vonage box into a wall jack the way folks without an alarm can.

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jrgalan
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PostPosted: Tue Dec 05, 2006 9:57 pm    Post subject: Please help again!! Reply with quote Back to top

More dummy questions!!!
Based on the previous response, "Connect 2 wires from the Vonage box".
I have the Phone adapter Linksys PAP2 with 2 phone outputs (Line 1 and Line 2) and then the input of the CAT 5 form the cable modem.
What you are saying is: Connect Line 1 (in my case) direct from the line 1 output of the Vonage to the Green and Red either from the NIU or from the Alarm box.
And then I can connect any phone wherever I want in the house plugs and it should work fine?
Sorry, I hope I am not frustrating you with many questions.
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Steve48
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PostPosted: Tue Dec 05, 2006 11:08 pm    Post subject: Re: Please help again!! Reply with quote Back to top

jrgalan wrote:
What you are saying is: Connect Line 1 (in my case) direct from the line 1 output of the Vonage to the Green and Red either from the NIU or from the Alarm box.


I think you've got it. To be clear, you connect the direct line from the Vonage to the input of the alarm box. You do that by running the Vonage cable to the NIU and connecting it the the red and green wires that go from there to the alarm panel. Alternately, you run the Vonage line to the alarm panel and connect it to the alarm panel in place of the red and green wires from the NIU.

Quote:
And then I can connect any phone wherever I want in the house plugs and it should work fine?


Right.

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Steve Gray
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jrgalan
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PostPosted: Wed Dec 06, 2006 10:15 am    Post subject: Reply with quote Back to top

Thanks a lot! I will do all the wiring and testing this week.
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jrgalan
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PostPosted: Fri Dec 08, 2006 8:05 pm    Post subject: Reply with quote Back to top

I did it but it does not work.
Vongae changed Bandwidth from low to high and Packet Size from 20 to 10.
Before, when I open the phone line I used to get 5 short tones before the actual continuous tone of the phone line, after the changes I get one continuos tone as soon as I open the line.
The thing is that All phones work in the house (3), Counterforce USA say they programmed the box remotely to digital and after I activate the alarm I see no sign of the alarm even trying to call out.
Any more ideas?
I still have the land line activated and when I switch to land line the alarm works fine.
Thanks,
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Steve48
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PostPosted: Fri Dec 08, 2006 9:31 pm    Post subject: Reply with quote Back to top

The five short tones on the dial tone just indicate that you have voice mail. Apparently you cleared your voice mail, so now the tone is solid.

You've got your phones working and that's good. When you activate the alarm, if it doesn't even try to dial out then it's broken. We know it isn't broken, so let's assume that it is trying even if you can't tell. During the time that it should be trying, do your phones continue to work?

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jrgalan
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PostPosted: Fri Dec 08, 2006 9:57 pm    Post subject: Reply with quote Back to top

Yes, I still have a tone instead of having a dead line.
I told that to the tech support of Counterforce but he did not conclude anything out of it.
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