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mikebrown Posted:
there, Please
check out -

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Hard Wiring - Installation
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

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How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

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Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

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Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

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Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

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IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

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Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

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On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address

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On Jan 11, 2017 at 01:07:21

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Vonage Forum Associate
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Joined: Jun 21, 2006
Posts: 12

PostPosted: Tue Dec 05, 2006 3:41 pm    Post subject: Problems with my Vonage line Reply with quote Back to top

I switched to Vonage from Bell a few months ago, and while it was great in the beginning, I notice a lot of echo when talking. Only my voice echoes and only I can hear it. I also think that it is when I talk to someone on a landline, since when I call Vonage tech, there is no echo. This dismisses the theory that it is due to the device, but must be the lag generated between Vonage and the receiving landline, no? The Vonage tech support switched the port that I should use to try to better the situation, but it didn't work.

I am on a Cogeco 10mbit cable line, and it is always superfast. I have QoS on, and I get the echo on both wireless, and wired phones, using every volume possible. I use the DLink Vonage device.

I recently got a call from Cogeco telling me that they now have their Voip service in my area. They told me that because it is in the local (well, more local) network, that there would be no echo. Does anyone have experience with Cogeco's Voip?

If I were to switch, I know that I would have to do it after one year with Vonage, but is it easy, and would there be any additional fees?
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Joined: Nov 08, 2006
Posts: 1326

PostPosted: Thu Dec 07, 2006 3:11 pm    Post subject: Cogeco not available in my area Reply with quote Back to top

Cogeco phone isn't available in my area, and they have no idea when it will be.

I don't use Cogeco for cable so if and when it comes available they will charge me $54.99 a month compared to $39.99 a month with Vonage.

Cogeco has unlimited calling in NA except Alaska and Hawaii, Vongage includes these 2 places, plus countries in Europe.

One good thing about Cogeco if it does come is, I would get a local number, there probably is no year commitment and they have an 8 hour back up in case the power goes off, but that is useless for me since all I have are cordless phones.

I do have some problems with the phone if I am doing some serious downloads.

Cable went off the air once since I had Vonage, forgot to have my cell phone to pick up the call in such a case.
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Vonage Forum Senior
Vonage Forum Senior

Joined: Aug 01, 2006
Posts: 92

PostPosted: Wed Dec 13, 2006 1:48 am    Post subject: Reply with quote Back to top

Vonage lines are generally louder than PSTN lines which causes an increased acoustic feedback. On most adapters such as the D-Link VTA / VWR, technical support agents can lower the outbound volume (tx gain) of the line to make it similar to a PSTN line.

In most cases this will reduce or eliminate the echo all together.

Echo can also be caused by a high latency in your Internet connection or phone line. If this is the case I would check the latency of your Internet connection (ping times) and see if it can be improved. The Vonage adapters have an echo canceller built in but when there is a substantial delay it can no longer recognize the echo pattern and therefore cannot remove it.

I had a similar experience with echo and was able to resolve when a tech support agent reduced the tx gain on my line. It may also be worth noting that when calling a call center (such as Vonage) the agents are using headsets which will likely experience less acoustic feedback than a regular telephone.

Most likely reducing the tx (transmit) gain on your line will do the trick. Usually when adjusting the volume on your phone your are only changing the rx (receive) gain.

- Kukk
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