New equipment shipped international?

Posts: 433

I am wondering if I order a different phone adapter from Vonage, will they ship it to me in Mexico? I currently just have the VTA but I would really like an adapter that has a router and switch built in. My router is still in the states and the cost for a router here is very expensive. Im trying to see what is the most cost effective. Buy a router here, have mine shipped, or how much will Vonage charge to ship a new one to Mexico. Also, if you order new equipment and you are currently a subscriber, such as me, do you still get the equipment for the advertised price on the Vonage website, rebates and all? Thanks for the help

Posts: 135 · Posted: Mon Dec 04, 2006 8:41 am Post subject:

I believe they can try to send it to mexico, but there will be pending fees for that

Posts: 533 · Posted: Mon Dec 04, 2006 11:26 am Post subject:

In my experience, shipping computer equipment to Mexico is dicey business. It can get stuck in customs until you pay the local honcho.

Posts: 433 · Posted: Mon Dec 04, 2006 12:02 pm Post subject:

EzCo wrote:

In my experience, shipping computer equipment to Mexico is dicey business. It can get stuck in customs until you pay the local honcho.

So you have first hand experience with this? I ask because I am thinking of having several computer items shipped to me if I decide to have my router shipped to me. I asked a FedEX agent and was told that as long as nothing is made in China, I shouldn't have any problems with it clearing customs. But I don't want to put all of my trust in that. I've seen how some things operate here and it wouldn't suprise me if It got stuck in Customs.

Posts: 533 · Posted: Mon Dec 04, 2006 1:49 pm Post subject:

tglea wrote:

EzCo wrote:

In my experience, shipping computer equipment to Mexico is dicey business. It can get stuck in customs until you pay the local honcho.

So you have first hand experience with this? I ask because I am thinking of having several computer items shipped to me if I decide to have my router shipped to me. I asked a FedEX agent and was told that as long as nothing is made in China, I shouldn't have any problems with it clearing customs. But I don't want to put all of my trust in that. I've seen how some things operate here and it wouldn't suprise me if It got stuck in Customs.

Yes, I have had direct experience. It was with commercial grade networking equipment (not big stuff though). It's a crap shoot, honestly. Good luck.

Posts: 4777 · Vonage Forum **MVM** Joined: Aug 30, 2005 Posts: 4777

All valid comments, but getting back to the original question, I don't think Vonage will even attempt to do it.

Posts: 433 · Posted: Mon Dec 04, 2006 7:47 pm Post subject:

Thanks