Punished for having Vonage

Posts: 72 · Full Forum Member Joined: Mar 21, 2006 Posts: 72

pdhenry wrote:

blakadher wrote:

I thought you had to choose your area code when you signed up (presuming you chose not to keep your current phone number)? Or did you sign up by calling Vonage and the process works differently than when you sign up online?

Why is it that everyone seems to be assuming that calls within an area code are local, non-toll calls? Take a look at the area code map in the front pages of a phone book. Except for some large cities (perhaps), those aren't local calling areas.

Which is why when signing up for Vonage, as others have stated, you have to pick your location down to the city/town level. (Conversely of course, there are also examples when calls between area codes are still considered local. For example, here in North Texas many calls between area codes 972, 214, 817 and 469 are local.)

Posts: 4 · New Forum Member Joined: Dec 03, 2006 Posts: 4

Everyone does not assume that calls within an area code are local... our area code covers roughly 70 miles and two TelCos, so I know certain areas are and are not long distance. Rolling Eyes

First of all Vonage asked me for all necessary info that I could provide them and they assigned me a number based on that. I was never told I was getting a number outside our town limits... but that's alright. Makes no difference because it was still not supposed to be long distance. I dug around a little deeper and determined the problem is still Verizon as far as I can tell.

I searched the NANPA lists and my prefix is one of 4
prefixes in the town East of us, 10 miles away.

All prefixes in question are within the same Rate
Center in the NANPA listing

My in-laws DO NOT get charged long distance for
calling other prefixes in that town, just this one.

If I lived in that same small town, neighbors on Verizon
would get charged long distance for calling me (yep,
someone called me from there on a Verizon phone and
was charged long distance)

Before anyone goes jumping into conclusions, the
town in question is a small town, population 7,800, and
has three traffic lights (one is for a draw bridge).

So the issue remains... Verizon has my prefix as outside their local calling area.

Perhaps I could call Verizon and try to get someone to resolve this issue, but that will have to wait for one of those snow storm days when there's nothing better to do than spend 3 hours on the phone trying to reach a qualified person to help. Very Happy