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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
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Hard Wiring - Installation
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On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

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On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
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bypass
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and get free
access while
...

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On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
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Topic:
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On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
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Topic:
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On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
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Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

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On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

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On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

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Topic:
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On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
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On Dec 05, 2016 at 12:35:11


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odoggy5
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PostPosted: Tue Nov 28, 2006 1:45 pm    Post subject: Cannot Dial Extensions Reply with quote Back to top

Hi,

We use Vonage as a solution for our telecommuters who work from home. Several have expereiced trouble dialing extensions on our corporate phone system. Often times the system does not pickup a number they dialed. I have had users hold numbers down for a longer time and pause in between numbers with no luck. We have no problems when dialing from other phones.
We are using the "Uniden UIP1869V" phone.
All users have very good internet connections, at least 1.5 Mbps down and 768 Kbps up.
All speed tests are good and we experince no issues with any of our VPN software.
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raijenkins
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PostPosted: Tue Nov 28, 2006 2:05 pm    Post subject: Reply with quote Back to top

oh are you using a pbx system?

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odoggy5
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PostPosted: Tue Nov 28, 2006 2:08 pm    Post subject: Reply with quote Back to top

yes, 3COM NBX 100.
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raijenkins
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PostPosted: Tue Nov 28, 2006 2:20 pm    Post subject: Reply with quote Back to top

oh I see
well to give you a heads up pbx systems will not work with Vonage, because it may create confusion in the Vonage line,
http://www.vonage.com/help.php?article=1037

hope this helps

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odoggy5
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PostPosted: Tue Nov 28, 2006 3:15 pm    Post subject: Reply with quote Back to top

hmmm...does this mean they will not work with PBX systems in the office? Where the Vonage phones are installed there is no PBX, they are calling into a PBX system. It is hard for me to believe that Vonage phones cannot call into a PBX.
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raijenkins
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PostPosted: Tue Nov 28, 2006 3:44 pm    Post subject: Reply with quote Back to top

well as indicated in the article try to talk to the provider of your PBX system, if they can try to hook up your voange line to your PBX

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dheiy
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PostPosted: Tue Nov 28, 2006 4:21 pm    Post subject: Reply with quote Back to top

there's no assurance that this will work perfectly.
Wink

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NateHoy
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PostPosted: Tue Nov 28, 2006 4:22 pm    Post subject: Reply with quote Back to top

When you call a PBX, or any other menu-driven system, with Vonage there may be issues with getting the touch tones to be recognized.

I have not experienced any problems with my Vonage line, running on a WRTP54G. But I have heard of others having issues.

The problem originates from the nature of touch tone signaling over Voip. Unlike traditional land lines, where the touch tone is simply transmitted as another sound, Voip devices detect and reproduce the sound on the "other end". This causes occasional oddities like hearing a rare touch tone beep during a busy conference call, when the sounds in the con call combine "just so" and sound like a touch tone to my WRTP54G, so it dutifully reproduces a touch tone beep for me.

Having explained all that, there is little you can do on your end. I would have one of the telecommuters call Vonage and see if they can get their device settings adjusted. The device can be made to emit a louder or longer beep, and be made more sensitive so it recognizes beeps better (at the risk of introducing more false positives, of course).

Another alternative is to issue different Voip devices to your telecommuters. The Linksys series (RTP300, WRTP54G, PAP2) all have good reputations as Vonage performers based on the anecdotal evidence I've seen here on the site.

Just in case, I would have one or two users run the Voip speed test, here or at www.testyourvoip.com. Latency and jitter (not speed), are the real Voip killers. Latency you wouldn't even notice in a VPN or data connection can murder a Voip line.

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MrMark
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PostPosted: Tue Nov 28, 2006 4:24 pm    Post subject: Reply with quote Back to top

It may be true that there would be issues with certain phone systems, but it is certainly not true that Vonage does not work with ANY phone systems. We use it in our office with a Panasonic phone system, and we have several clients that use it with various other systems, all with good results.
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navydavy2001
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PostPosted: Tue Nov 28, 2006 4:30 pm    Post subject: Reply with quote Back to top

MrMark wrote:
It may be true that there would be issues with certain phone systems, but it is certainly not true that Vonage does not work with ANY phone systems.


That's a truthful statement; I agree with you 100%. I don't know how many Asterik issues we've discussed here, but some may not have seen those.

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