Cannot Dial Extensions

Posts: 2257 · Posted: Tue Nov 28, 2006 4:43 pm Post subject:

Just to clarify what is being discussed on the thread (not to cause offense, but to prevent confusion).

odoggy5 has telecommuters who are calling from their home, using a Vonage line, dialing a phone number that a PBX is answering. Once the PBX (with a non-Vonage line) is answering, the Vonage device at the telecommuter's house is having trouble creating a touch tone signal that the non-Vonage PBX back at the office can recognize. Dialing a specific person's extension, for example, or accessing a touchtone menu.

This is separate (somewhat) from the ability to use a Vonage line as one of the external phone lines installed on a PBX or other multiline solution, which is what everyone appears to be discussing.

Posts: 135 · Posted: Tue Nov 28, 2006 4:44 pm Post subject:

well if that is true mr mark could you please give us the configurations on your end so we can do it on our end as well
thanks!