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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

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On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
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Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
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Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
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Topic:
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On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
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On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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dschrammie
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PostPosted: Tue Nov 21, 2006 1:56 pm    Post subject: no dial tone when going thru an "extension cord" ( Reply with quote Back to top

Okay, this is probably simple, but something's not working here. I have my computer set up in my basement, therefore that's where my Linksys router (with the phone out) resides. I'd like to be able to have my phone on my main floor, so during a little remodel project that I just finished I put a 4-wire RJ-11 receptacle in the wall in the basement and routed the wire to another 4-wire RJ-11 receptacle on the main floor. Note this is the only connection going on...it is, for all intents and purposes, just an extension cord. So I made sure that all of my connections are solid/tight and that I have red to red, yellow to yellow, green to green, and black to black. I used a standard telephone cable and connected from the "phone out 1" on the router to the basement wall receptacle...then connected the phone to the main floor wall receptacle. Nothing. I brought the phone back down to the basement and connected it directly to the router and it works fine, so I know that I have a good connection there. I spoke with Vonage tech support and they indicated that the set up I have should work, that they believe it must be a problem with my connection from the basement to the main floor...perhaps a crimp problem. I can't say that I have any idea how I would test to see if the problem is with the wall receptacles. Any thoughts? Anything else you think I should be looking into or considering?
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Steve48
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PostPosted: Tue Nov 21, 2006 8:01 pm    Post subject: Reply with quote Back to top

I would have to agree with tech support on this one. Of course, you're also using two phone cords- one for the phone and one to connect the Vonage box to the RJ11. Make sure that both of those is good. Double check your wiring at both ends. It's also possible that one of the pairs in the wire you ran between floors is bad, but the other is good. To test that, swap red with yellow and green with black at both ends.

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sophia
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PostPosted: Sat Nov 25, 2006 11:55 am    Post subject: Reply with quote Back to top

i agree with the tech as well, just check the wall jack or the cable...you can use a line tester if you have one...
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dschrammie
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PostPosted: Sat Nov 25, 2006 2:31 pm    Post subject: Reply with quote Back to top

sophia wrote:
i agree with the tech as well, just check the wall jack or the cable...you can use a line tester if you have one...


Hi Steve & Sophia - thanks for the replies. So I switched the wires as you indicated: red/green, yellow/black. Nothing. I tried just about every combination I could think of, and still nothing. I've checked every cable direct to the router & phone and they all work...the only connection I don't know how to test is the basement to first floor. I can only assume that signal, for some reason, is not getting from the one wall jack to the other. I'm wondering if it would just be that the wall connector/jack on one end or the other is bad...but I don't know how to test that. I was thinking about the line testers (it looks like they're only about $10 at Home Depot), but I don't know how that would work. Doesn't there have to be a signal in the first place? If I connect my router (phone out 1) to the basement wall receptacle and then I connect the tester to the wall receptacle upstairs and get an indication of "no signal" that doesn't necessarily tell me which, if either, of the wall receptacles is bad. I'd think there's got to be some way to determine if the connections are all good to pass signal properly, right? But how? Ugh... I'm lost...and frustrated. Mad
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Steve48
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PostPosted: Sat Nov 25, 2006 3:06 pm    Post subject: Reply with quote Back to top

When you plug the Vonage box into the wall receptacle does the phone 1 light on the Vonage box start flashing? If it does, then you have a short and you need to find it. Assuming it doesn't, and given that you've checked all your connecting cords, I like your idea that a jack might be bad. Rather than trying to test that, I would just try replacing the jacks. They don't cost much.

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Steve Gray
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sophia
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PostPosted: Sat Nov 25, 2006 3:26 pm    Post subject: Reply with quote Back to top

...how long is the wire...you might having a problem with the resistance...the signal is not going upstaires coz the cable is to long...the Vonage has no voltage on it like and analog phone...it cant support long cables...
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Steve48
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PostPosted: Sat Nov 25, 2006 4:45 pm    Post subject: Reply with quote Back to top

That's not exactly correct. The Vonage adapters are designed to simulate POTS lines pretty accurately. The open line voltage is roughly 50 volts.

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Steve Gray
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sophia
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PostPosted: Sat Nov 25, 2006 5:07 pm    Post subject: Reply with quote Back to top

Vonage device can't support long rj11 cable just like an ordinary router (10/100) that can only support 100 meter long cat5 cable unless you connected a repeater between them...
the power adapter of the Vonage is supplying 9 - 12 V...how will the Vonage device will be able to support 50 V for the phone line?
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dheiy
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PostPosted: Sat Nov 25, 2006 7:20 pm    Post subject: Reply with quote Back to top

sophia, obviously it's not more than 100 meters because it was installed already. Logically if cables are already installed in the house, all excess wires are cutted. Eek

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taburnok
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PostPosted: Sat Nov 25, 2006 7:34 pm    Post subject: Reply with quote Back to top

sophia wrote:
Vonage device can't support long rj11 cable just like an ordinary router (10/100) that can only support 100 meter long cat5 cable unless you connected a repeater between them...
the power adapter of the Vonage is supplying 9 - 12 V...how will the Vonage device will be able to support 50 V for the phone line?


My guess would be a DC-DC converter inside the adapter itself. You might also ask where the high AC ring voltage comes from. In any case, all you need to do is put a voltmeter on it to see that the open line voltage is around 50 V.

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