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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage V-Phone & SoftPhone
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red4blood
New Forum Member
New Forum Member


Joined: Nov 07, 2006
Posts: 9

PostPosted: Mon Nov 20, 2006 12:22 am    Post subject: vphone installation Reply with quote Back to top

hi,
i got a new vphone from store. let me know how to work with it and will be useful and great to have vphone
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saravanan
Vonage Forum Associate
Vonage Forum Associate


Joined: May 24, 2006
Posts: 23

PostPosted: Mon Nov 20, 2006 12:33 am    Post subject: First ACTIVATE the device Reply with quote Back to top

hai Red,
First activate the device by registering the mac id of the v-phone either thro Vonage web site RETAIL ACTIVATION or by calling CUST CARE...............
once the device gets activated plug-in the v-phone to the usb port and check whether u r able to get the v icon in your MY COMPUTER screen..
if yes u would be getting a DIAL PAD in ur pc screen...check whether u get a msg" READY TO CALL" ......if u get that msg start dialling the 11 digit phone number..........it will work
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red4blood
New Forum Member
New Forum Member


Joined: Nov 07, 2006
Posts: 9

PostPosted: Mon Nov 20, 2006 12:58 am    Post subject: hi saravanan Reply with quote Back to top

hi
i tried to enter the mac id in the website and its telling an error message wat to do
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saravanan
Vonage Forum Associate
Vonage Forum Associate


Joined: May 24, 2006
Posts: 23

PostPosted: Mon Nov 20, 2006 1:31 am    Post subject: CALL CUST CARE Reply with quote Back to top

hi,
call immediately to cust care ....give mac id.to the technician and he will do that .........
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emac
Vonage Forum Senior
Vonage Forum Senior


Joined: Oct 26, 2006
Posts: 87

PostPosted: Mon Nov 20, 2006 8:30 am    Post subject: Reply with quote Back to top

make sure when you put the vphone in your computer that you allow for all traffic to be passed when your firewall settings pop up
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math13b
New Forum Member
New Forum Member


Joined: Dec 13, 2006
Posts: 3

PostPosted: Wed Dec 13, 2006 12:41 pm    Post subject: VPhone autoplay or other obstacle Reply with quote Back to top

I jsut bought the device and have managed to activate it after much aggravation caused by poor instructions and lack of insight on needed time for Vonage system to process it. But although unit seems to launch on 2 home pc's I simply cannot get it to launch and run on the laptop I travel with. Have made sure all drives are enabled, even turned Firewall off. Double-clicking the .exe file has very brief and non-effective result. Trying to get help from Microsoft and Vonage, but... Anybody have an idea? (Believe a real geek needed to see way forward on this.) thanks Mad
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emac
Vonage Forum Senior
Vonage Forum Senior


Joined: Oct 26, 2006
Posts: 87

PostPosted: Thu Dec 14, 2006 9:09 am    Post subject: Reply with quote Back to top

couple of questions for you


what is the model of the laptop and the model of the NIC in the laptop?

What actually happens when you try to use it on your laptop?

What is the message on the dialpad?

Are you trying to connect it using a wireless connection or a wired connection via ethernet?

is the laptop connecting to the same network as the 2 other computers you were able to connect are?
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math13b
New Forum Member
New Forum Member


Joined: Dec 13, 2006
Posts: 3

PostPosted: Fri Dec 15, 2006 8:01 am    Post subject: v-phone installation/launch issue Reply with quote Back to top

emac,
I am using a Gateway 6020Z with XP Pro. The USB ports are 2.0. The NIC is installed, with both wireless g and 10/100 Ethernet (I don't know offhand how to find the brand of the NIC.)
I have tried to launch the device both while operating wirelessly and wired, both fail. My other two pcs are on the same router, with one wired and the other operating wirelessly.
The software is installed in the laptop and the requisite 2 drives will display in W Explorer. During the early moments after inserting the drive, and usually hearing 3 quick double-tones, a white box will display noting the Vonage device is detected and this is followed by another box saying it is being initialized.
I am then prompted by my SSC Firewall (an AOL thing) whether to allow communication with the internet, and I approve it.
Then nothing further.
Have disabled the "firewall" and gone back to Drive to open the Vonage folder and double-clicked the "Start Vonage Talk.exe" file. The cursor scrolls momentarily, then stops.
Nothing more happens.
All drives have been enabled to allow "autoplay".

Any ideas?
thanks
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che
Vonage Forum Master
Vonage Forum Master


Joined: Oct 15, 2006
Posts: 226

PostPosted: Fri Dec 15, 2006 4:38 pm    Post subject: hi Reply with quote Back to top

any success so far?
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