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danwick
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Joined: Nov 15, 2006
Posts: 4

PostPosted: Wed Nov 15, 2006 5:57 pm    Post subject: What Does This Test Mean?? Reply with quote Back to top

[font=Verdana] [/font]Sorry if this is a dumb question but what does these results mean from the test?

Speed test statistics
---------------------
Download speed: 5173128 bps
Upload speed: 369536 bps
Quality of service: 64 %
Download test type: socket
Upload test type: socket
Maximum download pause: 72 ms
Average download pause: 3 ms
Minimum round trip time to server: 46 ms
Average round trip time to server: 96 ms

Voip test statistics
--------------------
Jitter: you --> server: - ms
Jitter: server --> you: - ms
Packet loss: you --> server: - %
Packet loss: server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 100.0 %
Number of supported Voip lines: 6
Estimated MOS score: --

It was unable to do a MOS score. I have had no problems with quality or anything yet. Been hooked up for a few days now. Is there something with my router or ISP that is interfering with this test? And is there a way to fix it?

ISP: Comcast
Modem: Moto SB5120
Linksys WRT54G router
D-Link VTA-VD
Location: Grand Rapids, MI.

Thanks In Advance,
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Steve48
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Joined: Aug 30, 2005
Posts: 4777

PostPosted: Wed Nov 15, 2006 8:47 pm    Post subject: Reply with quote Back to top

The reason that you're not getting an MOS score is that you have that Packets out of Order 100% issue. All the other numbers are reasonable. To be honest, I've never understood the packets out of order business. Sometimes we see it in combination with other, readily understood issues and poor phone performance. Other times, as in your case, it seems to occur by itself with no known problems.

I'm going to send a PM to the test programmer and see if he can help. This is interesting.

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Steve Gray
Orlando, FL
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danwick
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PostPosted: Wed Nov 15, 2006 9:00 pm    Post subject: Reply with quote Back to top

[font=Verdana] [/font]

I was getting concerned, so I called Vonage Support and the guy there was totally puzzled. He had never seen this before either.

But I guess as long as my reception stays clear I'm not going to worry about it. I just wanted to compare my results with others. And if there were some settings on my Linksys router and/or my D-link VTA to improve my service and/or make things smoother.

Thanks though...
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Steve48
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PostPosted: Wed Nov 15, 2006 10:13 pm    Post subject: Reply with quote Back to top

I'll get back when I hear from the programmer. You might want to run a test at www.testyourvoip.com (test call to Boston) and see how that comes out. In the meanwhile, I think you're doing the right thing- if it ain't broke, don't fix it!

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Steve Gray
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Julianp
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Posts: 27

PostPosted: Wed Nov 15, 2006 10:36 pm    Post subject: Reply with quote Back to top

Steve hi

Packets out of order are not necessarily a problem unless combined with discards. As you know UDP is connectionless protocol so packets can arrive via different routes and can also be out-of-order as a result. So long as they arrive in time UDP will put them back in order otherwise they will get discarded. I will check with engineering on the 100% as this seems high but if the route alternates hops as many do these days then this will quite likely be the result.

I hope that helps.

Julian
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Steve48
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Posts: 4777

PostPosted: Wed Nov 15, 2006 11:02 pm    Post subject: Reply with quote Back to top

Thanks, Julian. So Danwick basically has nothing to worry about, right? It does seem odd that 100% of the packets are out of order.

Why doesn't the test assign an MOS score in this situation?

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Steve Gray
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Julianp
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Posts: 27

PostPosted: Thu Nov 16, 2006 4:31 am    Post subject: Reply with quote Back to top

Steve48 wrote:
Thanks, Julian. So Danwick basically has nothing to worry about, right? It does seem odd that 100% of the packets are out of order.

Why doesn't the test assign an MOS score in this situation?


Out-of-order will not affect quality unless out-of-order results in packets being delay beyond the acceptable time-window. It is not unlike you sending your 4 children (hypothetically speaking) to school but each child takes a different route including how they leave the house. One may stop for a drink before leaving one may go via town one across the park so long as they arrive before the bell rings there is nothing wrong with that. However as soon as one is delayed beyond the time allotted then it will affect quality. The time allotted for a packet out-of-order is quite long in network time terms albeit a blink of the eye.
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Julianp
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Joined: Jun 03, 2006
Posts: 27

PostPosted: Thu Nov 16, 2006 7:03 am    Post subject: Re: What Does This Test Mean?? Reply with quote Back to top

danwick wrote:
[font=Verdana] [/font]Sorry if this is a dumb question but what does these results mean from the test?

Speed test statistics
---------------------
Download speed: 5173128 bps
Upload speed: 369536 bps
Quality of service: 64 %
Download test type: socket
Upload test type: socket
Maximum download pause: 72 ms
Average download pause: 3 ms
Minimum round trip time to server: 46 ms
Average round trip time to server: 96 ms

Voip test statistics
--------------------
Jitter: you --> server: - ms
Jitter: server --> you: - ms
Packet loss: you --> server: - %
Packet loss: server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 100.0 %
Number of supported Voip lines: 6
Estimated MOS score: --

It was unable to do a MOS score. I have had no problems with quality or anything yet. Been hooked up for a few days now. Is there something with my router or ISP that is interfering with this test? And is there a way to fix it?

ISP: Comcast
Modem: Moto SB5120
Linksys WRT54G router
D-Link VTA-VD
Location: Grand Rapids, MI.

Thanks In Advance,


Yes this test has partly failed because UDP is being rejected or blocked (or at least it appears that way) by the router or by the PC firewall if one is in use. That said this would be highly unusual so I suspect the block is based on an IP or program filter not UDP in general
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danwick
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Posts: 4

PostPosted: Thu Nov 16, 2006 9:03 am    Post subject: Reply with quote Back to top

Thanks for all your help fellas..

My Windows firewall is off. But my Norton has an Internet Security. So I am guessing that could be the problem. I will try and disable it for a minute to run the test.

Thanks Again...
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Julianp
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Joined: Jun 03, 2006
Posts: 27

PostPosted: Thu Nov 16, 2006 9:16 am    Post subject: Reply with quote Back to top

danwick wrote:
Thanks for all your help fellas..

My Windows firewall is off. But my Norton has an Internet Security. So I am guessing that could be the problem. I will try and disable it for a minute to run the test.

Thanks Again...

Norton will most probably be restricting the application rather than the protocol (very common) although it allowed the TCP connection.
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